I had a fantastic experience at The Perfume Shop in Meadowhall today, all thanks to Ashley. I needed a special wedding gift for a close friend and didn't quite know where to start. Ashley expertly gu... Ver mais
A empresa respondeu
c/o Superdrug, 41 High Street, Meadowhall Centre, S9 1EN SHEFFIELD, GB
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I had a fantastic experience at The Perfume Shop in Meadowhall today, all thanks to Ashley. I needed a special wedding gift for a close friend and didn't quite know where to start. Ashley expertly gu... Ver mais
A empresa respondeu
I went into store with a issue with a order that I ordered on line the wrapping was scratched, was advised by customer service to go into a store and get it re wrapped again. I went to meadowhall stor... Ver mais
Faye is a sweetheart! She bore with me for literally 40 mins and made me try every single perfume i asked for! We had a discussion bout my journey of perfumery that i just began! It was a sooper delig... Ver mais
A empresa respondeu
We went in with no idea of a gift to get a family friend. The lady Faye came over asked us if we needed help, and when we said yes she did everything above and beyond to help us find what we wanted. S... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
c/o Superdrug, 41 High Street, Meadowhall Centre, S9 1EN, SHEFFIELD, Reino Unido
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We were served by fayr and she helped us finding the right perfume and was really patient the entire time. Thank you fayr.

Resposta da The Perfume Shop - Meadowhall SD 528
Visited the store in inside Superdrug and found Chloe to be extremely helpful in finding what we was looking for as well as another we both really liked. You could see she was passionate about her Job which made for a very pleasant buying experience

Resposta da The Perfume Shop - Meadowhall SD 528
The staff were very polite patient and helpful in resolving my on line ordering issues.

Resposta da The Perfume Shop - Meadowhall SD 528
Chloe was super helpful in the medowhall store in Sheffield. Was very kind and amazing at customer service. Just a lovely kind young girl. She is certainly a credit to the store. Thank you so much Chloe for all your help.

Resposta da The Perfume Shop - Meadowhall SD 528
Lindsay was a lovely member of staff who served me at the Superdrug Perfume shop. She was polite, welcoming and didn’t make me feel silly asking lots of questions. Thank you for making me feel so comfortable. I will be back!

Resposta da The Perfume Shop - Meadowhall SD 528
Really good customers service always go above and beyond. Rachel Sarah and Faye serve us alot as we are regular customers and we always go back.

Resposta da The Perfume Shop - Meadowhall SD 528
Rachel is wonderful. Great service. Many thanks.

Resposta da The Perfume Shop - Meadowhall SD 528
Sarah was so helpful and amazing made my experience so easy well done keep up the hard work and dedication

Resposta da The Perfume Shop - Meadowhall SD 528
Always have a great experience with The perfume shop it's worthwhile get good bargains too .

Resposta da The Perfume Shop - Meadowhall SD 528
Lindsay and Faye from the perfume shop inside Superdrug in Meadowhall were the loveliest ladies! They were both so friendly, bubbly and helpful.
I went in for some perfume for my sister and they offered me the wrapping service with the beautiful ribbon and I was sold on this due to them, absolute pleasures and such an A team!

Resposta da The Perfume Shop - Meadowhall SD 528

Resposta da The Perfume Shop - Meadowhall SD 528

Resposta da The Perfume Shop - Meadowhall SD 528
I ordered the wrong item. I rang up to explain the problem and asked what to do and was given clear and helpful advice.
I chose to return in store (Meadowhall Sheffield).This took a matter of minutes. All I provided was an order number and the assistant was able to sort everything within a few clicks. The refund was processed in less than 24 hours. I would normally expect to wait the best part of a week, if not longer. So this was a very pleasant surprise.
Overall, I have to say that the customer service was exceptional, both over the phone and in store.

Resposta da The Perfume Shop - Meadowhall SD 528
Went in looking for a perfume that was sold everywhere even online! Faye was amazing, she found another perfume shop nearby had one left in stock. Faye tried to order it online for us but she wasn’t able too, so she wrote all the details of the perfume down for us and we contacted the other store who put the perfume aside for us

Resposta da The Perfume Shop - Meadowhall SD 528
Beware !!! Just purchased 100mls of Boss Bottled Perfume at £99.
Compared it with my previous Bottle of double the amount 200mls of several months ago for approx 1/2 that cost?
What has gone wrong ? Is it a mistake at the shop or is it Shrinkflation ?
A very disgruntled customer !
A pointless reply from a pointless review by me , achieving nothing !

Resposta da The Perfume Shop - Meadowhall SD 528
Faye was fantastic:) gave me plenty of options to choose from let me smell a large selection and was very chatty:) thanks for the help.

Resposta da The Perfume Shop - Meadowhall SD 528
Easy to order goods online, excellent communication re collection and simple process to collect product. Quick delivery & exactly as ordered.

Resposta da The Perfume Shop - Meadowhall SD 528
The staff are friendly and patient, they have a great knowledge base and always make me feel that I want to come back again.

Resposta da The Perfume Shop - Meadowhall SD 528
Wick delivery well packed so no broken items 5*

Resposta da The Perfume Shop - Meadowhall SD 528
Today i came to Superdrug the perfume shop for 5 fragrances for my family, l had looked elsewhere but here ifound really helpful assistance from Faye and Sarah who went above and beyond for me in the shop, i cant believe it was so nice to be looked after like that, and i found my 5 items for me in under 2 hours excellent I will shop again.

Resposta da The Perfume Shop - Meadowhall SD 528
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