I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to g... Ver mais
A empresa respondeu
Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX GATESHEAD, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to g... Ver mais
A empresa respondeu
Me and partner came in to both buy a new fragrance for our upcoming wedding. We had some ideas of what we wanted but wanted to try some recommendations. Beth and Caiden were really welcoming, helpful... Ver mais
A empresa respondeu
Just popped in to get my usual perfume (usually order it online) but was greeted with huge smiles and completely exceeded my expectations. Kiana was lovely and attentive, she made me aware of the disc... Ver mais
A empresa respondeu
10/10 for Isla. I went in knowing what I wanted... or so I thought. After changing my mind about 47 times, she somehow stayed patient, knew exactly what she was talking about, and helped me pick the p... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX, GATESHEAD, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service and extremely helpful from the assistant called Ayesha at the metro centre...
Thank you

Resposta da The Perfume Shop - Metro 140
Very lovely stuff and very helpful AYESHA AND ALEX

Resposta da The Perfume Shop - Metro 140
Me and partner came in to both buy a new fragrance for our upcoming wedding. We had some ideas of what we wanted but wanted to try some recommendations. Beth and Caiden were really welcoming, helpful and friendly. They helped us both pick a new scent which we love and gave lots of advice.

Resposta da The Perfume Shop - Metro 140
I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to gift wrap it so I can open it on my wedding morning, which was such a thoughtful touch.
Thank you so much, Beth, for making the experience so special! I can’t wait to wear my new perfume on my wedding day. 💕

Resposta da The Perfume Shop - Metro 140
Just popped in to get my usual perfume (usually order it online) but was greeted with huge smiles and completely exceeded my expectations. Kiana was lovely and attentive, she made me aware of the discounts available and made sure I got exactly what I needed. 10/10 service✨

Resposta da The Perfume Shop - Metro 140
Outstanding service by gabs x really understanding nothing was a bother we came away happy customers 10 out of 10 thank you

Resposta da The Perfume Shop - Metro 140
Olivia looked after us, very friendly and helpful. Delightful with the service! Excellent advice and recommendations

Resposta da The Perfume Shop - Metro 140
Sells perfume. Good variety. Ayesha, the sales person was quite helpful.

Resposta da The Perfume Shop - Metro 140
melissa and girl working with her was amazing, went to buy a birthday gift and didnt have a clue, finally chose the ysl mens, changed my mind about 10 times and their patience was amazing

Resposta da The Perfume Shop - Metro 140
10/10 for Isla. I went in knowing what I wanted... or so I thought. After changing my mind about 47 times, she somehow stayed patient, knew exactly what she was talking about, and helped me pick the perfect aftershaves. She deserves a medal for putting up with indecisive customers like me! If you're buying a fragrance, ask for Isla you'll be in safe hands.

Resposta da The Perfume Shop - Metro 140
Visited the perfume shop today for my wedding scents (his & hers) the lovely Isla went above and beyond for me and made the whole thing a breeze. Customer service is at a million % absolute credit to the shop

Resposta da The Perfume Shop - Metro 140
Ayesha was very friendly, polite & professional. Excellent customer service!

Resposta da The Perfume Shop - Metro 140
The service was amazing very kind worker called Ayesha very very kind deserves a raise if possible

Resposta da The Perfume Shop - Metro 140

Resposta da The Perfume Shop - Metro 140

Resposta da The Perfume Shop - Metro 140
excellent costumer service,Gabs heleped me find the right perfume for me ❤️

Resposta da The Perfume Shop - Metro 140
Kana was very helpful and knowledgeable
Great service
Thankyou

Resposta da The Perfume Shop - Metro 140

Resposta da The Perfume Shop - Metro 140
Great service and friendly staff. Always great deals and welcoming. Melissa was amazing.

Resposta da The Perfume Shop - Metro 140
Kiana in the metrocentre helped me choose an aftershave for a 21 year old she was very pleasant and offered me lots of options
Thank you
Christine

Resposta da The Perfume Shop - Metro 140
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.