Customer service is amazing. All the workers are so kind and are really helpful and give great tips when it comes to fragrances and perfumes. Great prices and is my go- to number 1 shop for fragrances... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoKiosk 6, Whitewater Shopping Centre, W12 D268 NEWBRIDGE, IE
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Veja o que dizem as avaliações
Suzanne from the Newbridge store was nothing short of spectacular. She was incredibly patient and kind and all of her added finishing touches made purchasing a 75th birthday gift for my grandmother so... Ver mais
A empresa respondeu
Hit and miss with the staff. First experience was bad during busy Christmas period but last experience was amazing. She went out of her way to explain savings and provided free gift. My advice is go w... Ver mais
A empresa respondeu
suzanne in the newbridge store was extremely helpful and kind. i’ve redeemed my loyalty points and obtained my free gift thanks to her for letting me know! she also informed us of the lovely recycling... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Kiosk 6, Whitewater Shopping Centre, W12 D268, NEWBRIDGE, Irlanda
4,9
Excelente
136 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Suzanne was really knowledgeable and…
Suzanne was really knowledgeable and helpful providing lots of options… I’ll definitely return
12 de agosto de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Anne Marie was so helpful and set me up…
Anne Marie was so helpful and set me up with a loyalty card.
24 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
recommend coming here
Anne Marie helped us today and was very friendly. She helped us with prices and was incredibly generous. Definitely recommend coming here :)
23 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Annmarie was really helpful and polite
Annmarie was really helpful and polite,
Thank you for your help
19 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Always a good experience in store
Always a good experience in store, excellent customer service
14 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I went in this morning to smell some of…
I went in this morning to smell some of the perfumes on sale and the lady working there was so lovely and chatty, she even gave us free samples for our holiday. Such good customer service and so helpful and sweet 💕
17 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very friendly staff and great customer…
Very friendly staff and great customer service. Great range of men’s products for every age group. I would have no problem recommending this store in White Water Shopping Centre
6 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was a great experience in Newbridge…
It was a great experience in Newbridge parfume shop. SUZANNE was very helpful, she helped me to choose the right gift for my hubby❤️
Thank you 😊
9 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service in Newbridge from…
Great service in Newbridge from Suzanne, personalised hamper for daughter's 16th birthday. Helped me get the best value and a lovely birthday gift!
7 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ann-Marie was amazing
Ann-Marie was amazing, she helped me and my fiancee pick out our wedding sents, made it very enjoyable and stress free
12 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks to Suzanne for my student…
Thanks to Suzanne for my student discount !! I’ll enjoy wearing my perfumes. Excellent customer service!! Can’t wait to come back again !
6 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service is amazing
Customer service is amazing. All the workers are so kind and are really helpful and give great tips when it comes to fragrances and perfumes. Great prices and is my go- to number 1 shop for fragrances. Highly recommend store. My favourite worker here is Suzanne. She is very kind and helpful and it's great to see her helping other customers who here queries and questions. Amazing shop all round. Must try.
6 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hit and miss with the staff
Hit and miss with the staff. First experience was bad during busy Christmas period but last experience was amazing. She went out of her way to explain savings and provided free gift. My advice is go when quiet time.
29 de novembro de 2025
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely customer service suzanne
7 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Suzan was an amazing help today
Suzan was an amazing help today. She recommended two lovely scents to me and my partner nothing bad to say couldn’t recommend any better.
2 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Suzanne helped me out a lot today and…
Suzanne helped me out a lot today and she was perfect with helping us
2 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic experience in Whitewater with Suzanne
Fantastic experience in Whitewater with the lovely Suzanne. Got great bargains and a refill with a gorgeous scent
2 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant experience 😊
23 de março de 2026
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Suzan & Layla-may were so helpful with…
Suzan & Layla-may were so helpful with easy quick and fun experience making everything so peaceful and amazing
22 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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