Fabulous staff!! Rubi did a great job helping me select the perfect dior perfumes, the other lady also helped with sorting out my membership card, one very happy customer that will definitely be comin... Ver mais
A empresa respondeu
Localização
Trocar localização27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB NORTHAMPTON, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had a great experience shopping at Northampton - the Perfume Shop. I normally have a very senstive nose as strong scent makes me sneez a lot. But the guy who served us( Sabeel his name was ) was v... Ver mais
A empresa respondeu
Steph is absolutely brilliant, always welcome and has great knowledge of all scents so knows what you need before you do!! Won’t go anywhere else, I travel from Leicester just to spend here as you don... Ver mais
A empresa respondeu
I ve been there today and I ve meet a romanian lady , and she was really nice and treat me well. Not rude as others or in any rush. I recommend her🙏
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB, NORTHAMPTON, Reino Unido
4,7
Excelente
55 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I ve been there today and I ve meet a…
I ve been there today and I ve meet a romanian lady , and she was really nice and treat me well. Not rude as others or in any rush.
I recommend her🙏
2 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Splendid service from Steph.Very…
Splendid service from Steph at The Perfume Shop in Northampton.Very wecoming and proffessional. Thank you so much, you were lovely and kind.
27 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Steph
Really helpful and friendly advice from Steph and we will definitely shop there again
26 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fabulous staff!
Fabulous staff!! Rubi did a great job helping me select the perfect dior perfumes, the other lady also helped with sorting out my membership card, one very happy customer that will definitely be coming back😀
6 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I would like to thank Ashraful and…
I would like to thank Ashraful and Sabeel for assisting me in the perfume shop Northampton as they did a very good job helping me to pick out the right perfumes that suit me.
3 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was looking for perfume and two…
I was looking for perfume in the perfume shop Northampton and two ladies Steph and Adina helped me pick out with the perfume I liked and they were really helpful
1 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Everything
Everything, they ordered my perfume, the assistant was great, the service....
13 de abril de 2026
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Steph in Northampton perfume shop was…
Steph in Northampton perfume shop was absolutely brilliant. She made my life so easy as I had limited time and was unsure of the name. She googled the name for me and told me where to get the names perfume. However it was the wrong name an I went back to Steph in the perfume shop and she eventually found what I was looking for. Made my life so easy due to my limited time. She was very jolly, helpful and understanding. I would highly recommend the perfume shop and if you can get Steph to assist you I guarantee a very easy going experience with great knowledge of the products sold there. Thank you Steph. X
25 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was very pleased with adina from…
I was very pleased with adina from northampton ,an exceptional woman ,she was very patient,spoke very nicely, told us all offers and recommended very fresh fragrant perfumes.Thank you adina
25 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Steph is absolutely brilliant
Steph is absolutely brilliant, always welcome and has great knowledge of all scents so knows what you need before you do!! Won’t go anywhere else, I travel from Leicester just to spend here as you don’t get this service any where else! Thank you Steph and team xx
25 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an excellent experience with Adina!
I had an excellent experience at the perfume shop, where I was assisted by Ms. Adina. Her professionalism and kindness truly made a difference. She offered me well-suited recommendations, taking into account my preferences, and patiently presented several options, explaining the details of each fragrance.
The atmosphere was very pleasant, and the interaction felt natural and friendly. It’s clear that she has great knowledge in her field and genuinely cares about customer satisfaction. I will definitely return and highly recommend this store!
22 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by sabeel and Adina
I was served by sabeel and Adina. Amazing service from both of them. Genuinely the nicest workers. They made me feel welcomed and they sell amazing fragrances.
17 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Exceptional service from Steph
Exceptional service from Steph in Northampton today. She was knowledgeable about the brands, smells and helped me find the best gift for my brother. The gift wrapping was great too.
3 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience shopping at…
I had a great experience shopping at Northampton - the Perfume Shop. I normally have a very senstive nose as strong scent makes me sneez a lot. But the guy who served us( Sabeel his name was ) was very patient and kind. With time and patience my husband helped me find the right scent and i got a beautitifu gift bag with it - i absolutely love the bag . Thank you so much Northampton - The perfume Shop for a great customer service
26 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello Claude,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience thanks to Sabeel and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic experience with Ruby
Fantastic experience with Ruby , lovely and friendly staff member. Very helpful and professional. Will definitely be back 😊
25 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Steph in the Northampton branch was…
Steph in the Northampton branch was amazing today! I must of sniffed a million perfumes until I found the one I wanted! Thanks so much for your help! Great experience and very attentive
21 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went to Northampton for the day decided…
Went to Northampton for the day decided to look in the perfume shop, a lady called steph was more then helpfull letting me know what was in the store and what was new, very patient no rush polite and friendly, a shame not all shops have that looking forward going back
10 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Steph from Northampton store was an…
Steph from Northampton store was an absolute star, helped me to understand offers and incentives, was ever so patient and professional and as a result I have walked away with great deals and great perfumes.
5 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
great customer service from the…
great customer service from the black-haired lady
5 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I done shopping in Northampton …
I done shopping in Northampton Grosvenor shopping centre.i been serving by Adina and Steph.Im so happy for the staff.They so friendly and professional.
5 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.