I visited the perfume shop in Newcastle town centre without having anything specific in mind, and an advisor named Brittany was incredibly helpful. She took the time to help me figure out which perfum... Ver mais
A empresa respondeu
72- 76 Northumberland Street, NE1 7DF Newcastle upon Tyne, England, GB
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I visited the perfume shop in Newcastle town centre without having anything specific in mind, and an advisor named Brittany was incredibly helpful. She took the time to help me figure out which perfum... Ver mais
A empresa respondeu
I called into 565 Northumberland St store , Newcastle on Thursday 6th August . My Daughter in Law hadn’t received an online order for my granddaughters birthday on the 7th . The assistant Natalie wa... Ver mais
A empresa respondeu
My experience with the perfume shop was perfect and I found what I wanted after my bag went missing and I lost it in the metro centre. I purchased not one but two Dkny orchard because when I got to th... Ver mais
A empresa respondeu
A big thank you to Britney for her amazing customer service today. She was so helpful and made my shopping experience a pleasure.
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
72- 76 Northumberland Street, NE1 7DF, Newcastle upon Tyne, England, Reino Unido
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I visited the perfume shop in Newcastle town centre without having anything specific in mind, and an advisor named Brittany was incredibly helpful. She took the time to help me figure out which perfume was right for me and was so patient, friendly and polite throughout. She made the whole experience really enjoyable, and I’ll definitely be shopping here again! 😊

Resposta da The Perfume Shop - Northumberland Street SD 565
I called into 565 Northumberland St store , Newcastle on Thursday 6th August . My Daughter in Law hadn’t received an online order for my granddaughters birthday on the 7th . The assistant Natalie was extremely helpful by searching the online order and checking her own order cupboard . She was very patient and kind and although the order wasn’t for her branch she didn’t hesitate to check thoroughly and speak to my daughter in law over the phone . I was very impressed . The parcel arrived very late in the day on the 7th the outer packaging was fine but the gift bag was badly torn and extra had been paid for gift wrap . I returned to the shop and Natalie supplied me with a new gift bag . I hope this compliment is passed on to Natalie she’s a star ⭐️ although we’re still disappointed with the online service .Thank you Mrs V R Bell .

Resposta da The Perfume Shop - Northumberland Street SD 565
A big thank you to Britney for her amazing customer service today. She was so helpful and made my shopping experience a pleasure.

Resposta da The Perfume Shop - Northumberland Street SD 565
Lovely and helpfull staff member she helped pick a pefume for myself and after shave for my partner for our up comming wedding she was called brittany she was freondly bubbly and a credit to your company thankyou

Resposta da The Perfume Shop - Northumberland Street SD 565
Sana was so lovely and helpful today! I had a great experience buying Ariana’s perfume 🤍

Resposta da The Perfume Shop - Northumberland Street SD 565
My experience with the perfume shop was perfect and I found what I wanted after my bag went missing and I lost it in the metro centre. I purchased not one but two Dkny orchard because when I got to the shop to buy it on sale they only had the smallest and I wanted large and so I got that delivered. Won’t be running out anytime soon! My husband got a aftershave he loved as well and in both stores the staff were lovely. The only thing I would recommend is bigger bags. I had a few bags from holiday shopping and this was the only one I lost because it is so tiny. I feel it’s much easier to lose.

Resposta da The Perfume Shop - Northumberland Street SD 565
Sana was extremely friendly & helpful. Sorted all my issues, nothing was too much bother.

Resposta da The Perfume Shop - Northumberland Street SD 565
Zara was a very good service for me lovely person

Resposta da The Perfume Shop - Northumberland Street SD 565
Sana she was very lovely girl and I love her for that

Resposta da The Perfume Shop - Northumberland Street SD 565
Thank you so much, Britney, for your wonderful help and excellent customer service. I truly appreciate your kindness. I highly recommend her to everyone looking for outstanding service. She is a real credit to the team!

Resposta da The Perfume Shop - Northumberland Street SD 565
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