The Perfume Shop - Oxford Westgate 372 Avaliações 

72
•
O TrustScore é 5 de um total de 5

4,8

Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE OXFORD, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience at the shop, thanks to Ishaq! He was incredibly friendly, patient and helpful throughout my visit. He took the time to show me different fragrances, explain the option... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Can I say how knowledgeable Adele is. I went in to the Oxford store while I was passing through to get some ideas for a birthday gift for my partner, I went away with some ideas of what to get after... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I went to the perfume shop and was approached by lovely gentleman called Ishaq.Hewas very kind, patient and helped me find perfume. Overall very good service by him and I will be back to do more shopp... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ishaq was lovely to us very informative about all the perfume . He helped us decide which perfume suited to our preferences and was really helpful we recommend him to everyone .

A empresa respondeu


Detalhes da empresa

  1. Perfumaria
  2. também em
  3. Fornecedor de Cosméticos e Perfumes
  4. Fornecedor de Fragrâncias e Aromas
  5. Fornecedor de Produtos de Beleza
  6. Loja de Cosméticos
  7. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contato

  • Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE, OXFORD, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

72 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(72)

35.543 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Knowledgeable and attentive

Can I say how knowledgeable Adele is.
I went in to the Oxford store while I was passing through to get some ideas for a birthday gift for my partner, I went away with some ideas of what to get after spending 15 minutes trying a few out, Adele knew what scents to try after I'd given her an idea of what she already wore. I came back after browsing Westgate to find Adele and settled on pink glaze by YSL. What a great pick as my partner loved it. Spot on from Adele and her team. ⭐ ⭐ ⭐ ⭐ ⭐

6 de outubro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hi Gzilla,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

It was a great experience to purchase…

It was a great experience to purchase from here and Ishaq is a great person. Whenever you come to London buy from here

19 de outubro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello Tulika,

Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

For me im so happy to buy parfume here…

For me im so happy to buy parfume here because the costumer servisu is friendly and helpful make it easy to find something that you want.(Ishaq is so helpful)

14 de outubro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello Marshanda,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Ishaq was very helpful

Ishaq was very helpful. He was available to help us find a new perfume. Overall great customer service provided. Very happy with my parchase and free gift.

19 de outubro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello Tatiana,

Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent service from Ishaq at The Perfume Shop, Oxford!

I had a fantastic experience at the shop, thanks to Ishaq! He was incredibly friendly, patient and helpful throughout my visit. He took the time to show me different fragrances, explain the options and help me find the right gift set without making me feel rushed or pressured.

He also helped me get a great discount and was very generous with fragrance samples, which was such a lovely touch.

It’s rare to come across someone who genuinely makes shopping such an enjoyable experience. Thank you! Excellent customer service, and I’ll definitely be back as I already have a few more ideas for next gifts.

17 de outubro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello Anna,

Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

I went to the perfume shop and was…

I went to the perfume shop and was approached by lovely gentleman called Ishaq.Hewas very kind, patient and helped me find perfume. Overall very good service by him and I will be back to do more shopping soon.

17 de outubro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hi Iria,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Asha was the nicest person everrr

Asha was the nicest person ever and very helpful. out of all the perfume shops ive been to, she was definitely the best. GIVE HER A RAISE IMMEDIATELY!

15 de outubro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello Shúbh,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Ishaq was lovely to us very informative…

Ishaq was lovely to us very informative about all the perfume . He helped us decide which perfume suited to our preferences and was really helpful we recommend him to everyone .

15 de outubro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hi Dosha,

Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Went in to have a look at some of the…

Went in to have a look at some of the deals they had on (which were amazing btw) I was served on the till by Adele who was absolutely amazing she let me know about student deals that were on and they even had a little game out that was super fun. The service by Adele at the till was so great I will definitely be returning !

7 de outubro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hi Katie,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

I visited the Oxford branch today

I visited the Oxford branch today. I had the pleasure of being helped by Morgan. She was amazing. She put up with my terrible jokes and banter, was really knowledgeable, and answered my questions. When she didn't know, she said so, and went to find the answer. I ended up buying a bottle of Mont Blanc Explorer. She's a credit to your company and deserves all the good things in life.

21 de setembro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello Mark,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

My name Marcos , the perfumeshop the best prices

I buy from the perfumeshop for 15 years , the best price and customer service

12 de agosto de 2026
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Brilliant service as always.

Brilliant service as always.

14 de agosto de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Had the best experience

Had the best experience. Ishaq gave be first class service.

11 de agosto de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Ishaq made my day.

Ishaq made my day.

Highly recommend

6 de agosto de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Amazing service provided by Ishaq

Amazing service provided by Ishaq. He was very friendly and very patient with me choosing perfume for my family, ended up buying 3 perfumes.

14 de julho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

The staff in the Oxford store were so…

The staff in the Oxford store were so very helpful when myself and my daughter were treating ourselves to a new perfume

1 de julho de 2026
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Esha was amazing today

Esha was amazing today. So lovely. Helpful, new her perfumes well. Totally honest.very professional.

14 de junho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Good deals kind staff

Good deals kind staff

2 de junho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Had a really good experience in this…

Had a really good experience in this store. Pele in particular was incredibly polite, knowledgeable and helpful with finding what we were looking for. Great customer service 👏 👌

23 de maio de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Pele was super helpful!

25 de maio de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Oxford Westgate 372

Resposta da The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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