Iksha was so patient and understanding with me as I wanted to try a lot of different scents before finding the perfect one for me. I really appreciate how she made me comfortable to ask questions as i... Ver mais
Localização
Trocar localização37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
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Veja o que dizem as avaliações
Visited Reading unit this Saturday and was immediately greeted by Ramona. She has given me great advice and showed lovely selection. She was friendly and very knowledgeable about the product, took her... Ver mais
A empresa respondeu
Once again, a wholesome experience. This is our 2nd visit to ‘THE PERFUME SHOP’ Reading store. We were suggested the right perfume again that matches our smell notes. As always, the staff here are ver... Ver mais
A empresa respondeu
Very good experience, was served by Ramona in Reading Branch. She has let me try different perfumes. Will buy again 💯
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
37A Town Mall Walk, The Oracle, RG1 2AH, READING, Reino Unido
4,9
Excelente
236 avaliações
Pede aos clientes que avaliem
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Great customer service
Great customer service, Ramona in Reading store
26 de julho de 2026
Avaliação não solicitada
Brilliant service
Both Alexia and Tahira at the Reading store were very helpful and I got exactly what I wanted!
I’ve also picked out my next perfume, with their help!
25 de julho de 2026
Avaliação não solicitada
I had a wonderful experience at the…
I had a wonderful experience at the perfume shop! Iksha was fantastic — super friendly, helpful, and really knowledgeable about the scents. She helped me find the perfect perfume that I absolutely love. The whole shopping experience was pleasant and professional. Thank you Iksha and the team! I’ll definitely be back soon. Highly recommended! 🌟
23 de julho de 2026
Avaliação não solicitada
Very lovely customer service
Iksha was so patient and understanding with me as I wanted to try a lot of different scents before finding the perfect one for me. I really appreciate how she made me comfortable to ask questions as it lead me to finding a scent I really love :)
22 de julho de 2026
Avaliação não solicitada
Iksha was great and very helpful.
Iksha was great and very helpful.
22 de julho de 2026
Avaliação não solicitada
Very good experience
Very good experience, was served by Ramona in Reading Branch. She has let me try different perfumes. Will buy again 💯
20 de julho de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Great customer service
Great customer service
Beautifully wrapped
Iksha. Name of server
Great free gift and special offer also
16 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ikasha
Ikasha , thank you for your service. Excellent customer support 😊
13 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Popped in for a browse at the store in…
Popped in for a browse at the store in the oracle, (Iksha) I believe the lovely young ladies name was. She gave an outstanding service, very knowledgeable and great recommendations through. A real credit to the store
Thanks again
10 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona in the Reading store assisted me…
Ramona in the Reading store assisted me in selecting presents for my lovely twin boys.
Very pleased.
Thank you
9 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kevin at Reading store was very Helpful
6 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service from Tahira she was…
Lovely service from Tahira she was patient and helpful. Overall i would say its customer friendly.
6 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona gave us great service at the…
Ramona gave us great service at the reading town center, Helped us with our gifts and helped us decide what’s better for us. Thankful to her, She was great
6 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ikssa was very helpful
Ikssa was very helpful, great service
5 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited Reading unit this Saturday and…
Visited Reading unit this Saturday and was immediately greeted by Ramona. She has given me great advice and showed lovely selection. She was friendly and very knowledgeable about the product, took her time to make sure I was happy with my purchase. Will definitely come back and would highly recommend to visit Reading store 😀
4 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tahira’s service was excellent 👍
Tahira’s service was excellent 👍
Thank you
3 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tahira- great service
Tahira- great service, come into store and asked for something different and she went above and beyond, credit to you
27 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Such q good service from the reading…
Such q good service from the reading east oracle mall staff. I want a good perfume for my boyfriend. Kevin helped me with so patience. Such a kind service from him. Thank youu ♥️
24 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I’ve had a wonderful experience with…
I’ve had a wonderful experience with the Perfume shop , Reading . I met this young woman Alexia who guided me through all the new collection as well as some of the recommendations which I personally asked for . I’ve to fly home tomorrow and wanted to buy some gifts to my fam back home in Kerala, India . I came to the Perfume Shop and found perfect ones . They even had chocolates with them so that I could treat my nephews and nieces. Thank you so much for the wonderful experience .
22 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tahira was great!
Tahira was great. She suggested great items and managed to wrap the box really well. Fantastic customer service!
20 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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