Had a great experience at Perfume Shop in Rushden Lakes. Filip was so friendly and helpful and really took the time to help me choose the perfect JPG fragrance. He was knowledgeable without being push... Ver mais
Localização
Trocar localizaçãoThe Perfume Shop, Unit GS06, Rushden Lakes Shopping Park, NN10 6FH RUSHDEN, GB
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Veja o que dizem as avaliações
Jalil has amazing customer service! He is so patient and takes the time to explain the differences between the perfumes, which makes choosing so much easier. He also makes you feel comfortable in the... Ver mais
A empresa respondeu
Excellent service, the best price for my husbands Sauvage aftershave, they were actually over £20 cheaper than another store we went to. Free delivery to home within a week & a free gym bag as a gift,... Ver mais
A empresa respondeu
I visited the Rushden Lakes branch today and was helped by Emily. She was incredibly patient, kind, friendly, and welcoming. I’m quite a picky customer, but she took the time to show me a wide... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
The Perfume Shop, Unit GS06, Rushden Lakes Shopping Park, NN10 6FH, RUSHDEN, Reino Unido
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Had a great experience at Perfume Shop
Had a great experience at Perfume Shop in Rushden Lakes. Filip was so friendly and helpful and really took the time to help me choose the perfect JPG fragrance. He was knowledgeable without being pushy and made the whole experience really enjoyable. Would definitely recommend!
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Excellent service
Excellent service, the best price for my husbands Sauvage aftershave, they were actually over £20 cheaper than another store we went to. Free delivery to home within a week & a free gym bag as a gift, will definitely be looking there again.

Resposta da The Perfume Shop - Rushden Lakes 376
Jalil has amazing customer service
Jalil has amazing customer service! He is so patient and takes the time to explain the differences between the perfumes, which makes choosing so much easier. He also makes you feel comfortable in the shop without ever making you feel watched or pressured, even when you take your time deciding. His customer service is honestly exceptional! Highly recommend. ❤️

Resposta da The Perfume Shop - Rushden Lakes 376
Next day delivery arrived 5 days later
Next day delivery arrived 5 days later, now have to quibble over delivery charge refund

Resposta da The Perfume Shop - Rushden Lakes 376
Super Shop
Popped into the store to a warm and friendly greeting. My sister and I browsed for quite some time but didn’t feel rushed in any way. Emily was extremely chatty and helpful. We both left with our purchases and samples were given to tempt us further. Will definitely return. Thanks Emily

Resposta da The Perfume Shop - Rushden Lakes 376
Really helpful member of staff
Really helpful member of staff, ordered Chanel for men as a present for Father’s Day on next day delivery, I received as promised, will definitely buy from store again as really good experience, thankyou 😊

Resposta da The Perfume Shop - Rushden Lakes 376
I visited the Rushden Lakes branch…
I visited the Rushden Lakes branch today and was helped by Emily. She was incredibly patient, kind, friendly, and welcoming.
I’m quite a picky customer, but she took the time to show me a wide range of fragrances and helped me find exactly what I was looking for. She never rushed me and was happy to answer all my questions. Her patience and excellent customer service made the whole experience enjoyable.
In the end, I bought four perfumes thanks to her advice and support. I really appreciate all her help and would like to thank her for making my shopping experience such a positive one.
Emilia is fantastic at what she does, and I highly recommend her. ⭐⭐⭐⭐⭐

Resposta da The Perfume Shop - Rushden Lakes 376
Amber is amazing at her job, Rushden Lakes
Amber is amazing at her job! She has soooo much knowledge and is ever so kind. I’m looking forward to returning and treating myself to her recommendations ☺️ she even gave me generous samples to try out which I will be buying!

Resposta da The Perfume Shop - Rushden Lakes 376
Fab experience today at the Rushden Lakes Store
Fab experience today at the Rushden Lakes store! The two ladies there were so helpful and kind to me and so lovely with my two daughters. Will definitely return, 5 star experience and customer service!

Resposta da The Perfume Shop - Rushden Lakes 376
Angel and Courtney were very lovely and…
Angel and Courtney were very lovely and helpful, directing us perfectly couldn’t recommend more !!!

Resposta da The Perfume Shop - Rushden Lakes 376
Angel and Courtney were lovely
Angel and Courtney were lovely. Very good service

Resposta da The Perfume Shop - Rushden Lakes 376
Wonderful customer service given by…
Wonderful customer service given by Holly, lots of advice for gifts for my daughter and excellent wrapping skills to boot! Very pleased.

Resposta da The Perfume Shop - Rushden Lakes 376
I had a fantastic experience with Emily…
I had a fantastic experience with Emily at the perfume shop. I initially spoke to her about placing an online order, but the delivery time was around three days—and I’d previously had an issue where the perfumes I ordered online didn’t smell quite like the originals.
Emily really went above and beyond. She took her time to carefully select four fragrances for me, ensuring they matched exactly what I was looking for, and even price-matched them to the online prices. When I came in to the shop just a few hours later, everything was already prepared and waiting for me.
She was incredibly kind, attentive, and genuinely helpful throughout the whole process. It made such a difference having that personal touch and reassurance. Outstanding customer service. I wouldn’t hesitate to recommend her to anyone!

Resposta da The Perfume Shop - Rushden Lakes 376
A massive thank you to Holly
A massive thank you to Holly. As soon as my friend and I entered the store she immediately made us feel welcome. As I asked for her advice relating to my chosen scent, she didn’t hesitate in supporting me. She was nothing other than attentive, professional, knowledgeable and friendly. My shopping experience was excellent, stress free with no pressure to purchase. I am super happy as I now have my new favourite fragrance all thanks to Holly. I will definitely by shopping here again 💗

Resposta da The Perfume Shop - Rushden Lakes 376
My favourite store!!
My experience at the Rushden lakes store was phenomenal from start to finish. All the staff were very attentive and assisted me in finding the best gift. They have stock of a lot of items that other stores at Rushden lakes don’t have and some of the best deals. Definitely going to be my go to shop for my perfumes!!

Resposta da The Perfume Shop - Rushden Lakes 376
My favourite perfume shop ever
My favourite perfume shop ever! Friendly Knowledgeable staff and some great offers

Resposta da The Perfume Shop - Rushden Lakes 376
Excellent customer service
I recently bought an aftershave from The Perfume Shop and had a fantastic experience. Amber, one of the staff members, was incredibly helpful from the moment I walked in. She was friendly, knowledgeable, and took the time to help me find the perfect scent without making me feel rushed.
The aftershave itself smells amazing – fresh, long-lasting, and perfect for everyday wear. You can really tell the quality.
What really made the visit stand out was Amber’s excellent customer service. She made the whole experience enjoyable and went above and beyond to help. I’ll definitely be coming back to The Perfume Shop in the future and would highly recommend it to anyone looking for a new fragrance.

Resposta da The Perfume Shop - Rushden Lakes 376
5/5 Rushden lakes store
First of all want to say a big thanks to Courtney, Amber and Angel. They were all so helpful and friendly. They showed me options of my preferred sent that they thought I would like and they took the time to help me choose. Second the options they have available are amazing, they also do their own brand of perfume that are inspired by the more expensive brands they do but they're way more affordable. Definitely advise becoming a member as you do get great deals as well. Definitely my No1 shop for perfume.

Resposta da The Perfume Shop - Rushden Lakes 376
Excellent service from Jalil at Rushden…
Excellent service from Jalil at Rushden Laked. Very helpful. Because I spent over £60, I was able to enter their Valentines competition, I won a beauty bag from Yves St Laurant, amazing 👏 , made my day ❤️

Resposta da The Perfume Shop - Rushden Lakes 376
Was served by Emily today
Was served by Emily today, very pleasant and very helpful. Very good at upselling to customers. Will definitely be back.

Resposta da The Perfume Shop - Rushden Lakes 376
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