Visited the Stirling store for a change as I usually by my perfumes online. There is something special about going into a shop and speaking to a human. I was greeted by the lovely Janet who helped me... Ver mais
A empresa respondeu
Kiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA STIRLING, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Visited the Stirling store for a change as I usually by my perfumes online. There is something special about going into a shop and speaking to a human. I was greeted by the lovely Janet who helped me... Ver mais
A empresa respondeu
The best customer service and they r so loving and caring they made my day (carol and lynn) and had a good perfume deal from them i would love to go again into that shop to buy more perfumes
A empresa respondeu
I found it easy to decide what perfume I wanted to buy for my friend birthday. There’s plenty of selection to choose.
A empresa respondeu
Visited the Stirling store today .The two ladies who were working at approx 130pm were so helpful and friendly . Going to stock room especially to find a sample for me to try .Nothing was too much tro... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA, STIRLING, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Carol was extremely helpful in helping me find something new, can’t fault her customer service

Resposta da The Perfume Shop - Stirling 122
Great service and love the personalised ribbons on gift wrap

Resposta da The Perfume Shop - Stirling 122

Resposta da The Perfume Shop - Stirling 122
The efficient way the member of staff dealt with me. My chanel no 5 was out of stock so she had ir sent to my home address. It arrived within 3 days.
Excellent service.
Very pleasant lady too.

Resposta da The Perfume Shop - Stirling 122
prompt service package in perfect condition on arrival. Delivered before expected date of delivery

Resposta da The Perfume Shop - Stirling 122
Amazing service Elaine is so wonderful, helped

Resposta da The Perfume Shop - Stirling 122
Elaine is absolutely amazing nothing is to much trouble she’s always smiling she goes above and beyond every time I’m in she’s the same

Resposta da The Perfume Shop - Stirling 122
Brilliant customer service, Carel was amazing and helped me out. Will be back again

Resposta da The Perfume Shop - Stirling 122

Resposta da The Perfume Shop - Stirling 122
Great experience. Carole was very helpful. Definitely recommend.

Resposta da The Perfume Shop - Stirling 122
Fab service from the ladies at Stirling branch would highly recommend!

Resposta da The Perfume Shop - Stirling 122
Carol was amazing and knowledgeable and gave us many choices of fragrances ended up buying 3.

Resposta da The Perfume Shop - Stirling 122
Carol is amazing! Thankyou so much for your patience & time!x

Resposta da The Perfume Shop - Stirling 122
Visited the Stirling store today .The two ladies who were working at approx 130pm were so helpful and friendly . Going to stock room especially to find a sample for me to try .Nothing was too much trouble .They worked hard to get us the best deals on a couple of perfumes and aftershaves . Would definitely recommend a visit to this shop and I hope that the two ladies get the praise and recognition they deserve from management for being a credit to the company .

Resposta da The Perfume Shop - Stirling 122
I was served by “Elaine” today and I must say, top quality customer service, extremely patient and understanding with me and going as far to make suggestions. Very knowledgeable in her line of work. If going to the perfume shop I would highly recommend asking for Elaine!

Resposta da The Perfume Shop - Stirling 122
Did not take long to come . Packaged beautifully will shop again

Resposta da The Perfume Shop - Stirling 122
The staff member at the Stirling branch, a more mature women was so knowledgeable and made sure the item I was purchasing was not only a great price but upgraded to a gift set for less money and more fragrance through online delivery at no extra cost, highly recommend. 5*****

Resposta da The Perfume Shop - Stirling 122

Resposta da The Perfume Shop - Stirling 122

Resposta da The Perfume Shop - Stirling 122
The customer service is amazing and very professional and helpful

Resposta da The Perfume Shop - Stirling 122
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.