Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB
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Veja o que dizem as avaliações
Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... Ver mais
A empresa respondeu
Called in for some birthday prezzies today both girls Abbie and angel went above and beyond for us will deffo be back xxx
A empresa respondeu
Thank you to Liz she's been sooo helpful and she's given us a great deal
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, Reino Unido
4,9
Excelente
271 avaliações
Pede aos clientes que avaliem
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service lady with the red hair…
Great service lady with the red hair made it a funny and memorable experience
22 de agosto de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Georgina was very helpful with us today…
Georgina was very helpful with us today thank you
18 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing Staff, Fantastic Experience
The service was absolutely splendid! The staff Justine was friendly, attentive, and incredibly professional.
Justine went above and beyond to make the experience enjoyable and welcoming. Excellent service from start to finish — highly recommended! ⭐⭐⭐⭐⭐
18 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Angel
I was served by Angel, she was fantastic her customer service skills were amazing!
17 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The staffs were very welcoming when I…
The staffs were very welcoming when I came in. Justine was super helpful with her recommendations, and I absolutely loved the perfume she recommended! 10/10
17 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Justine served me today and was so…
Justine served me today and was so helpful. She was so pleasant! Thank you, a credit to the store
17 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent assistance and understanding…
Excellent assistance and understanding from bronia
14 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lovely experience staff were absolutely…
Lovely experience staff were absolutely lovely especially Sadie really helped me find the right scents I’m so pleased with the service!
11 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Angel and Sadia have been so helpful…
Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for them to help find the perfect scents.
8 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Called in for some birthday prezzies…
Called in for some birthday prezzies today both girls Abbie and angel went above and beyond for us will deffo be back xxx
8 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Angel and Sadia are super helpful!
Angel and Sadia are super helpful! Highly recommend!
6 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Justine is very helpful to every…
Justine is very helpful to every customer they have in their store.
30 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Angel was an absolute amazing woman…
Angel was an absolute amazing woman helped out as much as she can it’s been an absolute pleasure shopping in your store today
27 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Justine and Abbie were excellent staff…
Justine and Abbie were excellent staff very welcoming and really really nice, best experi I’ve ever had. 10/10 quality and customer service. Best staff ever 10/10 experience.
25 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had a good experience here
I had a good experience here. Angel was really warm and professional. I’ll definitely recommend.
20 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I got a wonderful customer service from…
I got a wonderful customer service from Angel, she recommended lovely perfumes to me and was so good at it. Lovely lady, will definitely come back😊
20 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Justine!
Justine was absolutely fantastic today helping myself and my husband smell all kinds of new scents to see what we liked. Spent an absolute fortune but so worth it just for the customer service alone!
15 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfume shop sunderland
Excellent service and excellent quality plus fast delivery 👌
3 de julho de 2026
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine attended to us so nice
Justine attended to us so nice, I would def love to come back.
11 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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