Staff name: Yasmin Location: Walthamstow, 17 & Central Shopping Centre Yasmin was amazing - thank you so much. She was incredibly patient while I tried different scents, as I wasn’t sure what I... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 37A, Selbourne Walk Shopping Centre, E17 7JR WALTHAMSTOW, GB
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Veja o que dizem as avaliações
Veronica is absolutely lovely, she made my experience so meaningful and gave me such a good experience! She’s absolutely brilliant, very attentive and genuinely takes time to understand the specific s... Ver mais
Amazing experience, really loved Najma she helped me pick out the best perfumes and wrapped everything neatly and precisely.
A empresa respondeu
Staff name: Nelly Location: Walthamstow, 17& central shopping center. Amazing selection of unique scents! The staff was super helpful and knew their stuff. Definitely found my new signature fr... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Unit 37A, Selbourne Walk Shopping Centre, E17 7JR, WALTHAMSTOW, Reino Unido
4,6
Excelente
64 avaliações
Pede aos clientes que avaliem
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Veronica is absolutely lovely
Veronica is absolutely lovely, she made my experience so meaningful and gave me such a good experience! She’s absolutely brilliant, very attentive and genuinely takes time to understand the specific scent for each person. Thank you Veronica!
2 de julho de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Amazing experience
Amazing experience, really loved Najma she helped me pick out the best perfumes and wrapped everything neatly and precisely.
30 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Trisha was very helpful in finding the…
Trisha was very helpful in finding the right perfumes. Thank you very much for your service!
25 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pleasant experience
Pleasant experience. Staff knows products and very knowledgeable
7 de junho de 2026
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Yasmin
Staff name: Yasmin
Location: Walthamstow, 17 & Central Shopping Centre
Yasmin was amazing - thank you so much. She was incredibly patient while I tried different scents, as I wasn’t sure what I wanted. She genuinely cared about helping me find the right one, and I left feeling really happy with my choice.
Thank you again, Yasmin - you really made my day :)
6 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nejma is a wonderful person very…
Nejma is a wonderful person very helpful and understanding. She made feel great with her wonderful advice
23 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Trisha was lovely
Trisha was lovely, patient and very knowledgeable about the product. Would back again as usual. Amazing service.
21 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Trish.
Excellent service from Trish.
I appreciate the help you gave me today!
Peter Pan
10 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jasmin and Hannah they serve me very…
Jasmin and Hannah they serve me very good and they were very helping
2 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service
Fantastic customer service. Thank you Heather Hannah and Yasmin. I will be back to buy more. Always a delight to come to TPS!!!
2 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I got served by amazing lady Trish at…
I got served by amazing lady Trish at Walthamstow branch. I had amazing experience. She is so kind and amazing lady. Will definitely go there again.
Thanks Trish 💕
2 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very lovely staff very professional…
Very lovely staff very professional people and customer service was good I am very happy
30 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alejna thank You so much lovely
Alejna thank You so much lovely
27 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a disappointing experience at the…
I had a disappointing experience at the perfume shop. The sales assistant had very long nails, and when she first wrapped my birthday gift, she accidentally tore the wrapping paper with them. I politely asked if she could rewrap it, but she responded in a very irritated and unprofessional manner. Although she did replace the wrapping, her attitude was quite unpleasant and made the whole interaction uncomfortable. Overall, I didn’t get a positive vibe from her and felt the customer service could have been much better.
25 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hello Tina,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience, we take your concerns seriously and would appreciate the opportunity to learn more and make this right. Please reach out to our customer service department through our website, we’re here to listen and improve.
Sincerely,
Jasmyn
The Perfume Shop Customer Services
Very bad service with this branch
Very bad service with this branch. Am not buying from you guys again.
1 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hello Kwame,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. We take your concerns seriously and would appreciate the opportunity to learn more and make this right. Please reach out to our customer service department through our website, we’re here to listen and improve.
Sincerely,
Jasmyn
The Perfume Shop Customer Services
Happy customer with great experience with staff
The staff at the walthamstow store are really friendly! I would like to especially thank Hannah - she was incredibly patient with me, even when I was hesitant and struggling to find something i like. Her customer service is amazing, and i am happy with how patient she had been, and understanding. Both Hannah, and the other staff at the walthamstow location are amazing. My experience has reassured me that there are still nice people in this world!
7 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always a pleasure to shop with the team…
Always a pleasure to shop with the team the Parfume shop Walthamstow. The best people in communication, advice and professionalism. Wish them a brighter future ✨️ 💛 💕
26 de janeiro de 2026
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good condition and the smell is very…
Good condition and the smell is very good stays on my for long
19 de outubro de 2025
Resposta da The Perfume Shop - Walthamstow 154
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Adeel
Staff name: Nelly
Location: Walthamstow, 17& central shopping center.
Amazing selection of unique scents! The staff was super helpful and knew their stuff. Definitely found my new signature fragrance here.
Great prices and a wide variety of brands. I was able to find a classic perfume I've been searching for ages. Highly recommend!
The store is beautiful and well-organized. It's a pleasure just to browse. I appreciate the samples they offer so you can try before you buy.
9 de outubro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Walthamstow 154
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
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