I visited the Perfume Shop branch in Westfield Stratford (Ground floor branch). The sales assistant, Rose was extremely attentive to me, her customer service was exquisite! I will definitely be return... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoSU1076 The Gallery, Westfield Stratford City, E20 1EP LONDON, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Elena the deputy manger of the store really helped me with choosing the gift packs and helped me out with the best deals I really appreciated her kindness and time she was spending with me Thank... Ver mais
A empresa respondeu
★★★★★ Brilliant service, exactly what you hope for! Served by Neriah — her customer service was absolutely impeccable. She was so attentive, explained all available options and offers clearly, an... Ver mais
A empresa respondeu
Had a lovely experience with Rosaline at TPS in Stratford Westfield. Rosaline was very patient, friendly and went the extra mile to make our experience worthwhile. She even gave us a present after a... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- também em
- Fornecedor de Cosméticos e Perfumes
- Fornecedor de Fragrâncias e Aromas
- Fornecedor de Produtos de Beleza
- Loja de Cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
SU1076 The Gallery, Westfield Stratford City, E20 1EP, LONDON, Reino Unido
4,9
Excelente
179 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
She is kind and patiencewhile serving…
She is kind and patiencewhile serving us today.xx Medine
21 de outubro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello Mrs Saba,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Elena the deputy manger of the store…
Elena the deputy manger of the store really helped me with choosing the gift packs and helped me out with the best deals
I really appreciated her kindness and time she was spending with me
Thank you for treating me like an individual
This will be the only perfume shop I visit from now on
You really made my day
19 de outubro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I visited the Perfume Shop branch in…
I visited the Perfume Shop branch in Westfield Stratford (Ground floor branch). The sales assistant, Rose was extremely attentive to me, her customer service was exquisite! I will definitely be returning to this store as in all my years of visiting the Perfume shop branches, this is by far the best customer service that I have ever received!
13 de outubro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Roseline was amazing she helped me very…
Roseline was amazing she helped me very much.
13 de outubro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello Lorraine,
Thank you for your 4⭐review! We truly value your feedback and are pleased to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Sabrina and Rose were most helpful and…
Sabrina and Rose were most helpful and patient helping me pick fragrances for myself and my husband to be for our wedding.
22 de setembro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello Siobhan,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I was served by Oyeshi and her service…
I was served by Oyeshi and her service was absolutely amazing! She was very polite, engaging, attentive and definitely knew her stuff. Out of all my time going into the perfume shop, this was by far my favourite experience! Thanks Oyeshi!
31 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
Great service. Kelsey went above and beyond
28 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Would like to thank Jada for helping me…
Would like to thank Jada for helping me pick out my anniversary gift and also giving me a discount. Her customer service was also amazing
27 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Medina and jaida who was on the counter…
Medina and jaida who was on the counter aproached me with smile really helpfull they helped me choose perfumes which i loved very helpfull they helped me pack my perfumes put ribnons on hinestly they wer 10 out of 10
21 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing
Amazing! Rose is the best!! She guided through selection and wrapped the present beautifully. She should get a promotion!!!
12 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Had a lovely experience with Rosaline…
Had a lovely experience with Rosaline at TPS in Stratford Westfield. Rosaline was very patient, friendly and went the extra mile to make our experience worthwhile. She even gave us a present after all.
Rosaline customer service is second to none.
5 de agosto de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Wow what a great experience my daughter…
Wow what a great experience my daughter wanted to get some perfume we must have tried on every single perfume, Rose was so accommodating and friendly even though it took us so long to pick anything she really helped us figure out our top three best mother daughter day experience thank you so much Rose
29 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
ELLENA is soooo lovely heart warming…
ELLENA is soooo lovely heart warming and full of kindness and helped us with what we needed !!
A pleasure to have 10/10 service
THANKYOU! Xx
21 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Rose and Enrique great customer service…
Rose and Enrique great customer service and very professional . We will definitely comeback
20 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Rose
Rose, wonderful service 5 stars really enjoyed my visit -
20 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ines was wonderful and patient
Ines was wonderful and patient. Suggested some good perfumes gave time to make a choice.
18 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Elena she is very good.
Elena she is very good.. loved her customer service
15 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
★★★★★ Brilliant service
★★★★★ Brilliant service, exactly what you hope for!
Served by Neriah — her customer service was absolutely impeccable. She was so attentive, explained all available options and offers clearly, and really focused on helping us find the perfect items, perfume for my friend’s 40th birthday and something suitable for my 15-year-old son.
If only every shopping experience was this good! Neriah is a credit to your team — thank you so much.
11 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The best costumer service well done jada
7 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What an amazing store
What an amazing store! Staff are great and really helpful, big shout out to Neriah! She was really helpful, kind and great smile!!
4 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Westfield Stratford Ground Floor 256
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.