As always in the Workington store, the staff (Claire on this occasion), was warm, welcoming and friendly. She went out of her way to ensure that I had everything that I needed, taking the time to acco... Ver mais
Localização
Trocar localizaçãoWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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Veja o que dizem as avaliações
As soon as I walked in the Workington, in Cumbria store, I was greeted by the staff members, the lady who served me was called Gail. She was very professional, polite and friendly and knew exactly... Ver mais
A empresa respondeu
I bought perfumes a few weeks ago and had a great experience. The staff were very patient and helpful. Gail was especially wonderful and truly cared about customer satisfaction. Excellent service! Th... Ver mais
A empresa respondeu
I ordered Chanel No.5. Came in a few days. Super friendly staff. Great service.
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, Reino Unido
5,0
Excelente
293 avaliações
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As always in the Workington store
As always in the Workington store, the staff (Claire on this occasion), was warm, welcoming and friendly. She went out of her way to ensure that I had everything that I needed, taking the time to accommodate my fussy granddaughter. She made sure that my purchases were wrapped beautifully. And always Claire remained calm and polite. She made me feel like I was very special as a customer. She made time for us and was very knowledgeable in the perfumes that we were testing.
8 de junho de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Great service
Claire and Gail were both extremely friendly and knowledgeable when helping me to choose a gift. Thank you both!
30 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I bought perfumes a few weeks ago and…
I bought perfumes a few weeks ago and had a great experience. The staff were very patient and helpful. Gail was especially wonderful and truly cared about customer satisfaction. Excellent service! Thank you, Gail.
8 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service as always from Gail and…
Amazing service as always from Gail and Claire.
They are both always so friendly patient and welcoming. An asset to the company!
28 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Gail and Claire in the workington shop…
Gail and Claire in the workington shop were extremely friendly and helpful. I would definitely return to this store. Thank you
24 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff a great help in getting us…
Staff a great help in getting us smelling lovely for our holidays thank you
23 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sue was very helpful.
23 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service by jorja
Lovely service by jorja, will be back
23 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Jorjatsue 👍👍
22 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service from Sue
Fantastic customer service from Sue. 10/10 😊👍.
21 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I popped into the Workington branch…
I popped into the Workington branch this morning for my usual perfume. I was greeted by two lovely ladies, Claire and Sue. When I mentioned that I really need to try a new perfume next time, they very helpfully went and got me a few samples of floral scents, the type of scent I said I liked. It’s lovely to have nice friendly smiling ladies serving you as it makes it a nice relaxed experience. Thanks ladies!
20 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service, helpful, attentive staff at The Perfume Shop in Workington .
Me and my Partner been served by “Gall”- (I hope i spelled your name correctly), thank you for all :-)
11 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I have been shopping for fragrance in…Workington store
I have been shopping for fragrance in the Workington store for some years now, Gail has served me many times and her knowledge of fragrances and service is impeccable. I purchase many niche & designer fragrances and the Workington store is my go to for designer fragrance, excellent service.
16 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sue was very helpful with choosing the…
Sue was very helpful with choosing the aftershaves
16 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service ladies were lovely
Excellent service ladies were lovely
16 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We had a amazing time and sue help us…
We had a amazing time and sue help us find the right perfume for us
16 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sue was so pleasant and helped alot…
Sue was so pleasant and helped alot with finding the right scent for my daughter thank you so much for all your help I would be lost finding a scent 🙂🙂
16 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sue was really helpful in the…
Sue was really helpful in the Workington store , brilliant customer service
16 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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