Very happy with the reduced (sale + fest buy reduction) price for my new Joola BenJohns) picklepaddle!! Also arrives very quickly with a nice courtesy pickleball shop cover … Thank you!!
A empresa respondeu
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Veja o que dizem as avaliações
Very good price on my first racket - Vatic Pro Prism Flash 16. And appreciated the prompt delivery. Only criticism is the large amount of non recyclable plastic packaging.
A empresa respondeu
The staff at the store were considerate in their response to my order! They got in touch to clarify to prevent delivery of something i didn’t need! They then fulfilled my order with a high level of ef... Ver mais
A empresa respondeu
Purchased the joola Perseus pro iv. Unfortunately there was a small scratch on the paddle. I contacted the customer service and send a picture. They immediately offered a return service or a discount.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are the UK's premier provider of pickleball products. Created for the players by the players. Stocking world leading pickleball paddles, balls, nets and sets. Superb customer service and fast UK shipping times. Start your pickleball journey today with The Pickleball Store.
Informações de contato
Unit 130, PO30 1DF, Newport, Reino Unido
- hello@thepickleballstore.co.uk
- thepickleballstore.co.uk
4,9
Excelente
646 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service prompt delivery
Great service prompt delivery! 5 Stars
11 de março de 2026
Avaliação não solicitada
Resposta da The Pickleball Store
Thank you so much for taking the time to leave this great review! We're are delighted to hear that you were happy with the service you received, your support means a lot to our team.
Really pleased with my new pickleball…
Really pleased with my new pickleball padel, very fast delivery.
4 de março de 2026
Resposta da The Pickleball Store
Thank you so much for taking the time to share this great review, we're so pleased that you are happy with your new paddle and the delivery times! Enjoy and we look forward to helping you with future pickleball needs!
Bought my first padel
Bought my first padel. Good service with the 10 per cent first order discount. Happy with delivery time etc.
23 de fevereiro de 2026
Resposta da The Pickleball Store
Thank you so much for your great review! We wish you many great games ahead with your new paddle... enjoy!
Helpful guidance about what to buy
Helpful guidance about what to buy, good range to choose from, fair prices and quick delivery.
27 de fevereiro de 2026
Resposta da The Pickleball Store
Thank you so much for your lovely comments. We're delighted to hear that you found the guidance helpful and were happy with the range of products, prices and delivery times. We really appreciate your support!
Arrived well packed and on time.
27 de fevereiro de 2026
Resposta da The Pickleball Store
Thank you so much for taking the time to leave this great review, we really appreciate your support. We're delighted that you were happy with the delivery time and packaging of your product - enjoy!
Exceptional customer service
After sales service is what really differentiates retailers in my opinion. A problem developed with my paddle. The Pickleball Store (Lloyd in particular) went above and beyond to resolve the issue for me. They did more than I had expected. I wouldn’t buy my equipment from anywhere else.
5 de março de 2026
Avaliação não solicitada
Resposta da The Pickleball Store
Thank you for the fantastic review, it means a lot to our team! We’re really pleased we could help resolve the issue and that our after-sales service met your expectations. We truly appreciate your support and look forward to helping you again with your future Pickleball needs!
Resposta da The Pickleball Store
Thanks for your review! We're really pleased to hear you were happy with the delivery and your paddle. We’re sorry to hear the packaging didn’t fully meet your expectations. We use protective bubble bags specifically to keep paddles safe in transit, but we’re always looking for ways to improve the customer experience. If you’d like to share more details, please feel free to reach out as we really value your feedback!
Resposta da The Pickleball Store
Thanks so much for this great review, it means a lot to our team!
Excellent service
Quick to deliver as usual. Great range of balls to choose from for pickleball.
6 de fevereiro de 2026
Resposta da The Pickleball Store
Thanks so much for this lovely review! We're thrilled to hear that you were happy of the range of products and also the delivery time. We really appreciate your support!
Resposta da The Pickleball Store
Thanks for taking the time to leave this review, your support and custom means a lot to our team!
Fast delivery of items as ordered
Fast delivery of items as ordered, well packed and complete.
2 de fevereiro de 2026
Resposta da The Pickleball Store
Thank you so much for taking the time to share this review! We're delighted to hear that you were happy with the delivery times and packaging. We appreciate the support!
Quick delivery and good price
Quick delivery and good price , and love my new pickleballs . They feel much sharper and responsive !
11 de fevereiro de 2026
Resposta da The Pickleball Store
Thank you so much for this lovely review it means a lot to our team. We're thrilled that you're enjoying your new pickleballs and wish you many great games ahead!
Resposta da The Pickleball Store
Thanks so much for this great review, we really appreciate it!
The very quick reply to my email and my…
The very quick reply to my email and my issue being dealt with so promptly. Excellent service
9 de fevereiro de 2026
Resposta da The Pickleball Store
Thank you for taking the time to leave this review. We’re delighted to hear that you were happy with the quick response and the prompt resolution of your issue. We look forward to helping you again with your future Pickleball needs!
Excellent customer service and quick…
Excellent customer service and quick delivery for my replacement edge guard protector.
9 de fevereiro de 2026
Resposta da The Pickleball Store
Thank you so much for taking the time to leave this great review, we're delighted that you were pleased with the service you received! Your support means a lot to our team.
Resposta da The Pickleball Store
Thank you so much for this lovely comment, your continued support means a lot to us!
Resposta da The Pickleball Store
Thank you so much for these kind words, reviews like this mean a lot to our team!
Resposta da The Pickleball Store
Thank you so much for taking the time to post this great review, we really appreciate your support and are thrilled to hear you were happy with the products and delivery!
Excellent service
Excellent service, and very generous in sorting a small problem not of our making. So we are very pleased with what we have bought and that it arrived on time. Thank you.
5 de fevereiro de 2026
Resposta da The Pickleball Store
Thank you for your lovely feedback. We’re glad everything arrived on time and that we could help sort the issue for you. We really appreciate your support and hope you enjoy your purchase!
Great price and excellent response to…
Great price and excellent response to requests for advice
6 de fevereiro de 2026
Resposta da The Pickleball Store
Thank you so much for taking the time to leave this review, we're delighted that we could help advise you and that you were happy with the price! Thanks for your support and we look forward to helping you again with your future pickleball needs.
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