The Pinball Company Avaliações 

117
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Nic and his crew are top-notch! Every question, pre and post delivery have been answered. The Arcade Classic stand-alone box was delivered on-time and in great condition! I would recommend this com... Ver mais

Avaliado com 5 de um total de 5 estrelas

My spouse in secret purchased a pinball machine as a Christmas present for me. The experience could not have gone better. Their assistance in providing information and then the fine product is amazing... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just got my remake of funhouse ftom Dominick ant pinball and absolutely the best experience. They take calls every time . I never got a voice mail and they respond as if you’re their only and best c... Ver mais

Avaliado com 5 de um total de 5 estrelas

We bought a pinball machine for our house. This is the first and probably only pinball machine we will buy. The Pinball Company gave great advice about which machine would be most enjoyable over... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Jogos
  2. também em
  3. Loja de Hobbies

Escrito pela empresa

The Pinball Company is a leading online retailer of new and used pinball machines and other gameroom items.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

117 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(117)

1 avaliação nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Just got my remake of funhouse Pedretti

Just got my remake of funhouse ftom
Dominick ant pinball and absolutely the best experience. They take calls every time . I never got a voice mail and they respond as if you’re their only and best customer , took the time to explain my concerns and never rushed me off the phone , great people running this company . Now I want remake of Twilight Zone

6 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dominic

Dominic, and staff from The Pinball Company are exceptional! I recently purchased a new pinball from them and have had the best experience! Dominic has went the extra mile with communication and making sure everything from purchase to delivery and set up went exceptional! If your looking for a Pinball or arcade then this is the place!!

26 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent company to deal with.

As a government agency, we have many guidelines and stipulations to follow. The sales department at The Pinball Company was very accommodating assisting us through the process of procuring the machines. Once all the hoops were jumped through, i's dotted and t's crossed, the machines arrived very quickly.

3 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 Stars!!

Excellent communication and very quick to answer questions and provide support leading up to and after the sale. Dominic was fantastic throughout the process, and I am confident that will continue should I have more questions or needs for support with my new pinball machine...great people and great company you can trust.

1 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Stellar service and support, end-to-end.

Over the course of two years, I have made several NIB purchases from The Pinball Company. My overall experience has been spectacular, from scouting options to purchasing and dedicated support thereafter. Zero complaints. As a brand new person to pinball, Dominic has been a huge supporter in what may have been a daunting process. Thank you!!

28 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect Service!

Dominic and his team are awesome! Great guidance, customer service, and communication. They were helpful every step of the way and answered any questions I had. I have purchased four machines with The Pinball Company and hope to get many more! Everything came timely and in perfect condition.

21 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rude and poor customer service

Rude and poor customer service. I don't know what is it with the Pinball scene and bad customer service but honestly finding companies that don't come back sarcastic or rude is VERY hard to find. I imagine its ran by old people who think its OK to be poor in customer services.

6 de setembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

untrustworthy, rude and false marketing!

I hate writing negative reviews but sometimes is just warranted.

This company advertises a "best price" guarantee however when you provide them with a better price (from a legit vendor) they refuse to match or counter with anything. Both Nic and his wife are rude, impatient and borderline hostile, actually told me they didn't have time for "this" and to submit the vendor pricing and details to them via their website; as if it's my responsibility to perform their due-diligence!

If they are this hostile and untrustworthy when it comes to price-matching, imagine what it will be like when you need a repair or simple assistance? Glad I didn't buy from them!

16 de setembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Williams Junkyard Pinball Machine was…

Williams Junkyard Pinball Machine was delivered today in Pristine condition. The delivery boys were awesome. Can not say enough good things about them. We turned the machine on and fell in love. Could not have had a better experience. It was hard dragging me away from the machine to write a review. The Pinball Company is the BEST. I see lots of fun to be had by all.

11 de setembro de 2018
Avaliação não solicitada
logotipo da The Pinball Company

Resposta da The Pinball Company

Thank you for the review Terry. Enjoy the machine!

Avaliado com 5 de um total de 5 estrelas

Very Happy Corvette Owner!

Very Happy Corvette Owner!! I was extremely please with the prompt delivery of my Corvette Pinball machine. The packaging for shipment was perfect to keep from damaging the machine as it went down two sets of stairs. The Pinball Machine looked just like new and worked perfectly! the follow up support by Brooke was great. Thank you from another satisfied customer!!

10 de julho de 2018
Avaliação não solicitada
logotipo da The Pinball Company

Resposta da The Pinball Company

Thanks Bill. Please let us know if you need anything. Enjoy your machine!

Nic & Brooke

Avaliado com 5 de um total de 5 estrelas

Everything was done in timely manner…

Everything was done in timely manner received pinball machine was easy setup playing in minutes
Thanks

22 de junho de 2018
Avaliação não solicitada
logotipo da The Pinball Company

Resposta da The Pinball Company

Thanks for the review Ronnie!

Nic & Brooke

Avaliado com 1 de um total de 5 estrelas

3 months to reply to my review

3 months to reply to my review, stating that all I had to do was return the machine? You have 12 month return policy. Your business practices are deplorable.

19 de junho de 2018
Avaliação não solicitada
logotipo da The Pinball Company

Resposta da The Pinball Company

We do our best to reply to reviews, but we always answer our phones and emails. We have the best service and warranty in the industry, hands down :)

Avaliado com 3 de um total de 5 estrelas

I bought a pinball machine from the…pinball company

I bought a pinball machine from the company in order to assure I had someone who could service the machine. I would like to get notice of updates to the machine when they come out. not wait until I happen to need a service call to notice that I do not have them. Nathan though is outstanding as a tech and appreciate his coming over promptly.

11 de junho de 2018
Avaliação não solicitada
logotipo da The Pinball Company

Resposta da The Pinball Company

It is impossible to notify customers every time an update is released. Manufacturers do not even notify us and the software updates are usually not necessary. I'm glad Nathan took take of your service issue promptly.

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience. Highly recommended.

8 de junho de 2018
Avaliação não solicitada
logotipo da The Pinball Company

Resposta da The Pinball Company

Thanks Joe!

Avaliado com 5 de um total de 5 estrelas

Our family has had SO MUCH FUN with our…

Our family has had SO MUCH FUN with our new Medieval Madness Pinball Machine. The Pinball Company did everything right from website to order to delivery. Thank You.

8 de junho de 2018
Avaliação não solicitada
logotipo da The Pinball Company

Resposta da The Pinball Company

Thanks for the review Dr. Jim :)

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