Nic and his crew are top-notch! Every question, pre and post delivery have been answered. The Arcade Classic stand-alone box was delivered on-time and in great condition! I would recommend this com... Ver mais
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Veja o que dizem as avaliações
My spouse in secret purchased a pinball machine as a Christmas present for me. The experience could not have gone better. Their assistance in providing information and then the fine product is amazing... Ver mais
Just got my remake of funhouse ftom Dominick ant pinball and absolutely the best experience. They take calls every time . I never got a voice mail and they respond as if you’re their only and best c... Ver mais
We bought a pinball machine for our house. This is the first and probably only pinball machine we will buy. The Pinball Company gave great advice about which machine would be most enjoyable over... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Jogos
- também em
- Loja de Hobbies
Escrito pela empresa
The Pinball Company is a leading online retailer of new and used pinball machines and other gameroom items.
Informações de contato
6000 S Sinclair Road, 65203, Columbia, MO 65203, Estados Unidos
- 573-234-2234
- support@pinballco.com
- thepinballcompany.com
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Good working with them
Very good experience personally and the people are very nice as well overall five star.
Just got my remake of funhouse Pedretti
Just got my remake of funhouse ftom
Dominick ant pinball and absolutely the best experience. They take calls every time . I never got a voice mail and they respond as if you’re their only and best customer , took the time to explain my concerns and never rushed me off the phone , great people running this company . Now I want remake of Twilight Zone
Dominic
Dominic, and staff from The Pinball Company are exceptional! I recently purchased a new pinball from them and have had the best experience! Dominic has went the extra mile with communication and making sure everything from purchase to delivery and set up went exceptional! If your looking for a Pinball or arcade then this is the place!!
Excellent company to deal with.
As a government agency, we have many guidelines and stipulations to follow. The sales department at The Pinball Company was very accommodating assisting us through the process of procuring the machines. Once all the hoops were jumped through, i's dotted and t's crossed, the machines arrived very quickly.
5 Stars!!
Excellent communication and very quick to answer questions and provide support leading up to and after the sale. Dominic was fantastic throughout the process, and I am confident that will continue should I have more questions or needs for support with my new pinball machine...great people and great company you can trust.
Stellar service and support, end-to-end.
Over the course of two years, I have made several NIB purchases from The Pinball Company. My overall experience has been spectacular, from scouting options to purchasing and dedicated support thereafter. Zero complaints. As a brand new person to pinball, Dominic has been a huge supporter in what may have been a daunting process. Thank you!!
Perfect Service!
Dominic and his team are awesome! Great guidance, customer service, and communication. They were helpful every step of the way and answered any questions I had. I have purchased four machines with The Pinball Company and hope to get many more! Everything came timely and in perfect condition.
Rude and poor customer service
Rude and poor customer service. I don't know what is it with the Pinball scene and bad customer service but honestly finding companies that don't come back sarcastic or rude is VERY hard to find. I imagine its ran by old people who think its OK to be poor in customer services.
You'd be a moron to buy anything from…
You'd be a moron to buy anything from these guys. So overpriced and zero customer service. Glad I canceled my order when I realized the machine was double the normal price.
untrustworthy, rude and false marketing!
I hate writing negative reviews but sometimes is just warranted.
This company advertises a "best price" guarantee however when you provide them with a better price (from a legit vendor) they refuse to match or counter with anything. Both Nic and his wife are rude, impatient and borderline hostile, actually told me they didn't have time for "this" and to submit the vendor pricing and details to them via their website; as if it's my responsibility to perform their due-diligence!
If they are this hostile and untrustworthy when it comes to price-matching, imagine what it will be like when you need a repair or simple assistance? Glad I didn't buy from them!
Have bought numerous times from the…
Have bought numerous times from the pinball company and it has been fantastic each time.

Resposta da The Pinball Company
Williams Junkyard Pinball Machine was…
Williams Junkyard Pinball Machine was delivered today in Pristine condition. The delivery boys were awesome. Can not say enough good things about them. We turned the machine on and fell in love. Could not have had a better experience. It was hard dragging me away from the machine to write a review. The Pinball Company is the BEST. I see lots of fun to be had by all.

Resposta da The Pinball Company
Very Happy Corvette Owner!
Very Happy Corvette Owner!! I was extremely please with the prompt delivery of my Corvette Pinball machine. The packaging for shipment was perfect to keep from damaging the machine as it went down two sets of stairs. The Pinball Machine looked just like new and worked perfectly! the follow up support by Brooke was great. Thank you from another satisfied customer!!

Resposta da The Pinball Company
Everything was done in timely manner…
Everything was done in timely manner received pinball machine was easy setup playing in minutes
Thanks

Resposta da The Pinball Company
3 months to reply to my review
3 months to reply to my review, stating that all I had to do was return the machine? You have 12 month return policy. Your business practices are deplorable.

Resposta da The Pinball Company
I bought a pinball machine from the…pinball company
I bought a pinball machine from the company in order to assure I had someone who could service the machine. I would like to get notice of updates to the machine when they come out. not wait until I happen to need a service call to notice that I do not have them. Nathan though is outstanding as a tech and appreciate his coming over promptly.

Resposta da The Pinball Company

Resposta da The Pinball Company
Good service by brook and good turn…
Good service by brook and good turn around time

Resposta da The Pinball Company
Our family has had SO MUCH FUN with our…
Our family has had SO MUCH FUN with our new Medieval Madness Pinball Machine. The Pinball Company did everything right from website to order to delivery. Thank You.

Resposta da The Pinball Company
They lived up to everything they…
They lived up to everything they promised.

Resposta da The Pinball Company
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