thepinkgalaxy.com Avaliações 56

I ordered the Easter bunnies. It was supposed to be 5-7 day shipping. It’s been over a month and they never arrived. They even sent me tracking information that I have since found out is a common fake tracking site used for scams.

My mother and I did receive our orders after a long waiting period for them not to fit. A combined total of $90. I wrote the pink galaxy telling them about our dissatisfaction and asking for a return address (they said the return address on the package would not provide a full refund) for a full refund and after months of back and forth, they offered $14 and no return address. I have contacted the BBB and made a report but I also wanted to further reach out so this didn’t happen to anyone else.

Never received item. It’s been one month now since order was placed. Website claimed shipping in 5-7 days. Tracking info has not been updated either. Most likely a scam.

This place is Ridiculous it will be 1 month tomorrow which will be the 16th, I want my money back but will probably never get it. DO NOT ORDER FROM THIS PLACE!!!! SCAM

I can't give zero stars. I never received the order I placed 2 months ago. I have been trying to get a refund from this scammer and they said they can't give me a refund because they already shipped a new package. That was last month.

I got an email from them earlier because I have been harassing them for my tracking info on this "new package". The new package was shipped 10 days ago. I JUST got an update. They kept telling me, "wait a few days". I finally get tracking and suddenly it's coming from China when it originally was shipped from Italy. There is absolutely nothing trustworthy or legit about this company. Don't order from this site unless you're ok with losing money.

Never received my order. I asked customer service for a refund and they politely asked me to wait for the product to arrive before requesting a refund. I ordered easter bunnies and it is several weeks past easter and over a month since I ordered. They have a package tracking website, but I actually think it is made up. It says my package in the US, but it never gets to my city. I eventually reported fraud to my credit card company.

TOTAL SCAM!!! DO NOT ORDER ANYTHING FROM THIS COMPANY. MY ORDER STARTED IN IRELAND, MADE IT TO DES MOINES IOWA AND HASNT CHANGED IN WEEKS. JUST DONT ORDER OR TRUST THIS COMPANY.

Ordered some Bunny Lulus beginning of March, checked site, said Made in US, ships from NY. As soon as i llaced the order i was charged an international fee, I questioned,I received an answer of it was shipped...well as of today April 11 their "tracking" says sitting in Philadelphia since April 1st, I am in Gettysburg, I asked multiple times where package it, telling them I want a refund and all I get is kindly wait for your "expedited" package...I really thought I read the site well before making a purchase, I will probably never get the package nor a refund, I can see that now with all of the complaints. How can people live with scamming others? Seriously sucks.

I ordered some bunny lulus that were said to come from Arizona. Made in the us. Lies
They lied. Still to this day haven’t received anything
They keep sending tracking with notes like. Package at the port of Canada.
Package in Canada. Package in Italy. Package left Italy. Like they are just updating a fake tracking website. All lies

You provide your bra size and they decide what size bra you need. Mine was way too big. The company claims that I got what I ordered, so no help with getting the correct size. Also to took forever to get the product. Not a good company to buy from in my mind.

They misrepresented everything about shipping on their page, it said 5-7 days and arrival before Easter and shipping from NJ. We get the shipping email and it says it is coming from Ireland, not the US. I email them and they give me shipping that it is coming from China. I requested cancellation and they gave me a hard time

Ordered 17 days ago under the 5-7 business day shipping and I still have not received my items. Really disappointing. I'm still unsure even the quality of the product because it has not arrived.

Never received my items. They said I did but my nope! I’ve never had anything stolen from my door. My eta went from 1 week eta until I receive it to supply I had received it the week before. Reached out they did nothing! Told me to check with the post office. Which I did and they had nothing. I was my $65 back! I hope they get sued. DO NOT BUY FROM THEM

Don't be fooled by these bras. I placed an order and bought 4 bras. They are absolutely terrible. they are cheaply made, the bra doesn't even fit right. The worse purchase ever. I made a complaint and they offered me $6 refund but I pay $43. This place is a total scam. Don't be fool by those fake ads.

Site you choose band and cup size. Order comes in xl sizes. Card that comes with order shows the size sent is 3 sizes to small according to measurement. Will not exchange Order. Only willing to give $2 credit on $35 they sent wrong size on.

I need to return some bras and can not get in touch with them to see how to do it.They have no address or phone number.The bras have a problem with them.

If I could put a 0 star I would, 1 star isn’t even good enough. I ordered a product and when I finally received it, the items were to small. I contracted them several times for weeks onto a month asking for a return address and refund. They cited that the cost were too high to return and would I accept a refund of $6 US dollars, I paid $74. I went back and forth with them regarding my refund and they came up with $29 US dollars as that’s the best they can do. Never received a penny and I still went back and forth with them for the refund. They are a horrible horrible company and their customer service is just as horrible. The 15 day money back guarantee and the %100 refund that they state on their website is absolutely a lie. I am still trying to get my refund from them, with no response from them. Horrible business practice period!

I ordered a twin pack of Jelly Bras and was sent two different sizes. I emailed to arrange an exchange, just to be told the order was correct, which it clearly wasn’t. More emails ensued, all denying any wrong doing and claiming underwear cannot be exchanged… would a $5 refund be enough??? No!! I contacted PayPal instead and they refunded me the total amount within minutes.

Do NOT engage with this business under any circumstances!!!

They don't even deserve a star!
I received my bra, tried it on and it didn't fit properly. It gapped under the arms and the insert wouldn't lay smooth.
When I attempted to return it they would only offer $2. and when I argued they changed it to $5.

Horrible experience! I bought2 bras. Bras are awful, not comfortable, not cute at all. After wearing for 30 minutes and adjusting a lot, this is not how a bra should be. They offered me a $6 refund and can keep bras. I never responded. DO NOT BUY!