Theradome Avaliações 564

I purchased the Theradome Laser device a couple of years ago and recently began experiencing problems with the laser lights. I called the company and spoke with Stephanie. Stephanie was very knowledgeable with the Theradome and patiently spent a lot of time walking me through the tests. She determined what the problem was and knew what part to send me to correct it. I will continue to use the Theradome as it has really helped me with extreme shedding and my hair is much healthier now.

This product has been a game changer for me! My Afro-textured hair is thicker, longer & healthier! I’ve been using my helmet for about 6 months & the results are truly amazing!

Love this product..it’s working for me !!
I would like to say that customer service is very important to me and the service I received was helpful / fantastic.
Thank you DANIELLE !
Such great service starts at the TOP.

On a different note … the packaging and detail was thought about from beginning to end. ( just like APPLE ) such a great job

Thank you very much John

People think this treatment isn't real. I had cancer. I lost all of my hair. I used this product to grow my hair back. I had a full had of hair before anyone in my support group who were in the same stage of treatment as I was. My hair grew in thicker and faster than anyone else. It is so easy to use. Highly recommend!!

I had thinning hair at the crown and hairline after some extended health issues. I am also allergic to propylene glycol which is in most of the hair growth topical products. I am so happy there is an alternative to buying chemical products and having to apply them every day! The Theradome helmet is great! It is lightweight and stays in place. It makes your hair healthier and stronger, reduces shedding, and causes hair to fill in where it was lost. I am no longer embarrassed to have photos taken. I used to lighten my hair just to make it less obvious how thin it was. Now I don’t have to worry now when my roots grow in. My part line is noticeably filled in as is the area by my temples. Make sure you take photos so you can see the progress!

I also really appreciate the customer service. I've had my device for several years and I recently easily was able to contact a rep and schedule a call and a real human walked me through troubleshooting and fixed the problem. Amazing!

Great customer service and reliable technology

The representative, Stephanie, was able to resolve an issue with charging the battery.

I really love my thetadome, my hair is better, thicker and healthier and recommended to anyone who is having a hair problem.

One day I plugged it in and the light was red and flashing quickly. Oh oh. I called customer care and agent was easy to work with. She was knowledgeable and guided me through a few brief tests of the unit. Determined my original charger was the issue. She ordered the part for me and it arrived promptly. Price was reasonable too. Unit charges again and hair growth can return.

My Theradome helmet stopped my hair loss. I used it regularly for about a year and it really helped. I need to replace the battery so have not used it for a while so my hair loss has returned.... that really made me realize how much the helmet helped.

I purchased the Theradome Pro 2 years ago and have been using it religiously. I have 460 treatments on the unit. I am a post menopausal woman. That takes duasteride and finasteride, take all the oral supplements, uses oral and topical minoxidil, gets thyroid checked and on medication for that, dont smoke nor drink and is on HRT.

Pros: I believe it has made my hair thicker overall and makes it grow faster. The Theradome is probably helping keep my hair looking healthy. However, I do take excellent care of it beyond using the helmet. I will continue to use for these reasons and I HOPE I am getting SOME regrowth from where I lost hair.

Cons: It never helped with my hair loss. I still loose hair and the reality is if you look at my before and afters. There isn't much improvement. More issues are at play than using a helmet to correct the problem for me.

Very uncomfortable to use as there aren't any cushioning around the sides other than these cheap stick ons that fell off on first use. So I shove them into the sides, they didn't hold up so they are pretty useless so I feel the plastic dig into my scalp and the dome is too big for me so I can't move around with out risk of it jostling around and digging in more. I must stay still in an upright position for the whole treatement.

More importantly: the charging has always been an issue. I have to put the dome on its end to accept the power source. Always a hope and a prayer that I get it to charge again. For this reason I dropped down to 2 stars.

I believe for a 1k unit there should not be charging issues and better cushioning built in and not cheap stick on stripes. Don't buy thinking this is it your hair loss will be cured. It will probably help and more than I am giving it credit for. There is usually more at play than just a helmet to solve all the issues.

"I can highly recommend the Theradome laser helmet. Due to health issues, I lost a considerable amount of hair. After doing extensive laser hair treatments along with using my helmet, my hair is back and the shedding has stopped."

I really like the product. My situation is complicated and I have a condition that red light therapy really can’t reverse. But the hair that is not impacted by the condition is healthier, smoother, thicker and cosmetically that really helps. Also, customer service is wonderful and really seems to care!

I have been using the Theradome PRO for quite a while and absolutely love it. Hair shedding stopped almost immediately and regrowth became noticeable in about 6-8 weeks. It is so easy to use; just put on the helmet, press the button and wear it for 20 minutes twice a week. It tells you what session you're up to and how much time you have left in the session. I highly recommend to anyone having hair thinning issues.
My wife just started using it and she loves it too!

Skip! My Theradome Evo LH40 stopped worked after 142 uses (so just about a year of use). Apparently the charge unit is askew so I can't charge it any longer. I always had charging issues from the beginning but it used to charge by wiggling the cable till it completely stopped. Now for a $700 dollar item, this doesn't speak very highly for it's quality and manufacturing. Theradome doesn't have any ability to repair it and they don't want to replace it because it's over the warranty period. Now I'm left with a $700 piece of plastic. Skip

I have had this product for several years now and absolutely love it and I can say it works. I have had a couple of issues with the charging cord and when I call in, they solve the problem immediately. I received a new charging cord within days. Their customer service is excellent as is the product. I highly recommend them.

This product came recommended by my dermatologist who doesnt trust the current trendy supplements on the market claiming she doesnt know what's in them. The theradome after 3 treatments has already decreased my hair shedding. I noticed it immediately after shampooing. Looking forward to see what happens next.

In several months, I successfully completed used the unit half a dozen times -- and spent eight times that amount of time trying unsuccessfully to get the unit working. It will not keep a charge and two chargers from the company failed after one use each. Customer service assumes problems are user error and sets Sisyphean tasks -- if their charger doesn't work then try and 2nd; if that doesn't work, then try a 3rd. Etc. Issue not resolved over months.

I had a simple question that I spent a very long time trying to get them to answer. So date of experience trust pilot request is irrelevant. I'm talking a long time.
They never did answer it. Replies were not relevant. One advised making a telephone appointment with their tricologist who didn't call and was unlikely to know the answer anyway. Then they just stopped replying. They do not know their products.