The Recliner Store Avaliações 

138
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Gary work through with me my requirements for a chair and then guided me through the permutations/options that were available. He was clear and concise and set expectations for me on delivery, which w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fabulous service. Above and beyond. Chair controller replacement needed to enable my mother to be released from hospital. 5 weeks delivery and Gary sourced one for me in 3 days once he know our predic... Ver mais

Avaliado com 5 de um total de 5 estrelas

From the first call to the last, Gary has been a mine of information and helpfulness. Everything went smoothly with one minor exception (and it was our fault) that we thought the sofa arm covers we bo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Gary at The Recliner Store's attention to detail with our order was second to none. He checked the initial order thoroughly and rang to check the intricate details to make sure all was correct. Moving... Ver mais

Detalhes da empresa

  1. Loja de Móveis

Escrito pela empresa

The Recliner Store has been trading for 27 years, both in-store and online. We trade online supplying customers throughout the Uk with the best products available at the lowest prices. To accommodate local customers we have a small showroom within our warehouse in Bradford. There is a small selection of Riser Recliner Chairs for customers to view. This service is by appointment only. All our products are fully guaranteed for your peace of mind. Our stock Riser Recliner Chairs are available for immediate delivery, often delivered the same day. Our brands include companies such as British manufacturer Celebrity Furniture, Lazboy and GFA. All our products are delivered Free and Assembled in the room of your choice.(Except Swivel Recliners)


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

138 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(138)

13 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing customer service

I contacted the recliner store in need of a new controller for an armchair. Gary was so helpful, patient and knowledgeable and great care was taken to ensure I was given the correct product.

16 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and good quality

Fabulous service from ordering to delivery of my recliner chair. Very helpful and courteous gentleman on the phone as I had a couple of questions before ordering. Delighted with my recliner chair with footstool. Would definitely order from his company again.

13 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant

Absolutely brilliant. The two chairs we ordered are superb quality and just what we were looking for. We were kept informed at all times and delivery was impeccable a white glove service with over shoes before entering. We’re so delighted we have ordered a sofa to match the chairs.

9 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. Ordered a handset at lunchtime on Friday after talking to Gary and it arrived at 8.30 the following morning

31 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Company

I called this Company to ask advice on which remote I would need as things had changed, the gent I spoke to was very helpful and gave the information I needed. As I had checked for prices this Company at the time were the cheapest I could find. I ordered the remote immediately as I needed it quickly, it arrived mega quick and price included postage. (No postal strikes at the time).
I would 100% recommend this company.

6 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

POOR DELIVERY

Delivery arrived at a ridiculously early hour (7.10am) preceded by a phone call at an unacceptable time of 7 am. given that it was supposed to be delivered between 8.18 am and 11.18 am.
Deliverers removed boxing but failed to take away interior packaging.
Deliverer failed to show or demonstratehow to use chair.

3 de dezembro de 2022
Avaliação não solicitada
logotipo da The Recliner Store

Resposta da The Recliner Store

Hi, I am really sorry you had such an awful experience with one of our delivery team. This is not the service we expect our customers to receive and I will certainly be looking into this as a matter of urgency. Please accept our apologies for any inconvenience caused.

Avaliado com 5 de um total de 5 estrelas

Excellent Company to do business with.

First of all I state that I have no affiliation or other connection to The Recliner Store and/or the Celebrity chair manufacturer and so this review is my own opinion of my experience in purchasing a chair through The Recliner Store.

Now that is out of the way, down to the review; I have been looking for a replacement chair after the one I had needed to be replaced. I did my research online and looked at a number of companies. I had sales people to the home and have to be honest it became a challenge to find one as “other companies” were quoting ridiculous sums for just a chair.

I have a back and knee injury and so I wanted a “rise & recline” but also the massage and heat features. I found the Recliner Store online and checked out the website. I was looking for a leather chair and settled on the Celebrity Somersby model as I could add the extras that I wanted. I was happy with the price and so placed the order.

There was a delay of a number of months for delivery due to the fact that it needed to be made to my specifications but to be fair the Recliner Store were up front and explained this and so it was not really an issue.

When the chair was ready I had a message to confirm a suitable date and time. On the morning of the delivery I received a call to say it was on its way.

I live on a property with a number of steps but the delivery service was excellent, two delivery men and no issues, it was brought into the living room, placed exactly where I wanted it and it was set up and checked as working before they left.

So in summary a great quality chair and excellent customer service from “The Recliner Store”. I would highly recommend.

27 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I needed a new command module for my…

I needed a new command module for my husband ‘s recliner. My enquiry was very competently dealt with and the correct part promptly despatched. Excellent service. Many thanks.

16 de setembro de 2022
Avaliação não solicitada
logotipo da The Recliner Store

Resposta da The Recliner Store

Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

vespare partsry good service although l was…

very good service although l was shocked at the price of replacement control.but they were so kind excellent service

16 de setembro de 2022
Avaliação não solicitada
logotipo da The Recliner Store

Resposta da The Recliner Store

Thank you for your review, regarding the cost of handsets, unfortunately because there is only one supplier they can dictate they price.

Avaliado com 5 de um total de 5 estrelas

absolutely fabulous

absolutely fabulous. They called to check I had ordered the correct controller and changed my order. No fuss and really professional. Delivered in a couple of days. Thx

15 de agosto de 2022
Avaliação não solicitada
logotipo da The Recliner Store

Resposta da The Recliner Store

Thank you for your comments.

Avaliado com 5 de um total de 5 estrelas

Use this company

Excellent service from this company. Would highly recommend. Delivery was on time no fuss. Excellent service.

8 de setembro de 2022
Avaliação não solicitada
logotipo da The Recliner Store

Resposta da The Recliner Store

Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Helpful, knowledgeable & patient. Would highly recommend.

Gary accommodated us at short notice to try out a couple of chairs at his warehouse in Bradford, placed an order via the website that afternoon & was delivered locally the next day! Gary was very helpful, knowledgeable & patient. Would highly recommend.

13 de setembro de 2022
Avaliação não solicitada
logotipo da The Recliner Store

Resposta da The Recliner Store

Thank you for your positive review.

Avaliado com 5 de um total de 5 estrelas

I bought a petite recliner from this…

I bought a petite recliner from this Company and I am delighted with the help and customer service I received. This helped me to choose exactly what I needed. I was able to choose the right colour and quality from the many swatches they sent me. Well done Gary.

12 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish nothing…

Excellent from start to finish nothing was too much trouble when i spoke to the gentleman on the phone easy to order. Excellent delivery time the 2 gentleman that delivered our chairs were a pleasure to have in our home. The two riser recliners we bought are really comfy and very well made and comfortable. I'd have no hesitation recommending this company.

11 de agosto de 2022
Avaliação não solicitada
logotipo da The Recliner Store

Resposta da The Recliner Store

Thank you for your 5 Star review, I am delighted you found our chairs and service to be to your satisfaction.

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