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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

What an excellent website! I loved playing with the Roost Visualiser before buying the items in my Wishlist. The tool is even better than going in-store as you can visualise multiple products from man... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Friendly helpful company. Very pretty floral green and pink quilt. Had to wait a little longer for it but no problem, good communication and well worth it. Admired by all who've seen it. Well made an... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought two beautiful products from The Roost. Regrettably, there was a delay in the making of one of the products. This was completely out of their hands, and I must say, the way this was handled... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great purchase and delivered day later. Would cost 3 X more from a London Decorator

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Loja de Iluminação
  4. Loja de tapetes
  5. Loja de prateleiras
  6. Loja de sofás

Escrito pela empresa

Everything to furnish your home. All in one place. Browse, visualise and buy the best British brands with confidence. Furnishing a new home should be a joyful and stress-free experience. However, planning and furnishing a new home is a complicated and often dispiriting experience. Worrying about product dimensions? Wrestling with colour schemes? The Roost is the solution to all these problems. The Roost offers the complete home shopping experience, removing uncertainty and difficulties and adding a big boost of joy into the mix. The Roost is a landing place which delivers the complete interior experience, for free. Our designers have hand-picked a selection of local brands and products. Explore the curated range to create a look that feels like you. The unique drag-and-drop design software lets you try before you buy. You can visualise exactly how the products will look in your space. And know you’ve made the right choice. The 2D tool allows you to experiment with colour schemes. Or check out how a rug from a quirky up-and-coming brand would look next to a sofa from a household name. Or, thanks to the accurate dimensions, make sure that table will fit your room. We’ve taken away all the guesswork. Still not sure? Then share your mood boards with your friends. Once you’ve made your choices, purchase your finds in one simple, seamless checkout.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

58 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I bought two beautiful products from…

I bought two beautiful products from The Roost.

Regrettably, there was a delay in the making of one of the products. This was completely out of their hands, and I must say, the way this was handled was excellent, in fact their customer service was a breath of fresh air.

12 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Green and pink floral quilt

Friendly helpful company. Very pretty floral green and pink quilt. Had to wait a little longer for it but no problem, good communication and well worth it. Admired by all who've seen it. Well made and just perfect for my bedroom. Exactly as illustrated. A tad expensive but a joy to own.

6 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Very reliable and easy to deal with

I ordered a Williams Yeoward cushion on the Roost website as firstly it was very competitively priced and secondly I liked the other products on offer online chosen tastefully from wide variety of unique brands. By mistake I was sent the wrong cushion which was promptly rectified when I emailed them and for the delay they gave the wrong cushion for free.The best thing about the company The Roost is that they are very quick with their response so online shoppers can be assured both about the quality and delivery of their products.

27 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

I was delighted with the Customer Service I received from Will at The Roost! He answered my query quickly and remained in constant contact until the issue was speedily resolved.

25 de setembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Gillows Victorian armchair in Kime Chenille fabric

Great purchase and delivered day later.
Would cost 3 X more from a London Decorator

6 de agosto de 2025
logotipo da The Roost

Resposta de The Roost

Hi Mark, thank you for your review. As you have mentioned here, we try to offer a great service and good quality products are a competive price. Please do let us know how we can improve our service in the future to achieve a 5 star rating - we want to be the best possible service so your feedback would be appreciated.

Avaliado com 5 de um total de 5 estrelas

Great company great products

Exactly the sort of challenger company we should all be supporting. Great service and a really chic selection of furnishings. Would recommend to anyone!

28 de agosto de 2025
Avaliação não solicitada
logotipo da The Roost

Resposta de The Roost

Thank you for your lovely review, Alex.

All the best,
Will

Avaliado com 5 de um total de 5 estrelas

Beautiful items & great customer service

A beautiful website & excellent customer service! Shout out to Will who helped me with an exchange -my Lolapalooza extension lead arrived quickly & it's perfect. Highly recommend 'The Roost' - I'll be back!

4 de agosto de 2025
Avaliação não solicitada
logotipo da The Roost

Resposta de The Roost

Hi Amy,

No problem at all and thank you so much for leaving such a nice review. We are so please you love your extension cable.

All the best,
Will

Avaliado com 5 de um total de 5 estrelas

I couldn't flaw the customer service…

I couldn't flaw the customer service one bit. Unfortunately the towel that i bought wasn't a match for me (gorgeous but just not what i had in mind- my fault), but the customer service here has made me want to buy something else as they were very understanding and was a very seamless process. Thanks so much guys!

8 de julho de 2025
Avaliação não solicitada
logotipo da The Roost

Resposta de The Roost

Hi Emilia, we are so sorry the towel wasn't perfect in the end but thank you for your lovely words. Do get in touch if you ever need help with anything again.

Avaliado com 5 de um total de 5 estrelas

Excellent service

I ordered a mustard made floating shelf. The communication and service was excellent. Unfortunately the shelf was damaged but Will emailed me straight back, his service was top class. Received a new shelf within a few days. Recommends this company.

29 de abril de 2025
Avaliação não solicitada
logotipo da The Roost

Resposta de The Roost

Hi Lucy, apologies again that you received a damaged shelf. Thank you for your compliment, we prize ourselves on our customer service. Let us know if you have any design queries in the future.

Avaliado com 5 de um total de 5 estrelas

Good stuff!

Very efficient dispatch and delivery.
Quality and sturdy piece of furniture and this item (canvas deckchair) was reasonably priced.

28 de maio de 2025
logotipo da The Roost

Resposta de The Roost

Thanks so much for your lovely review, Rosie. We are so pleased you liked our Striped Deck Chair. They've sold so well, we are almost out of stock now until February!

Avaliado com 5 de um total de 5 estrelas

Always very helpful and reliable.Prompt…

Always very helpful and reliable.Prompt delivery.Lovely small company.

4 de abril de 2025
logotipo da The Roost

Resposta de The Roost

Thank you so much, Mandy. We appreciate your reply. We are pleased to have ticked all the boxes for your order! Thanks for shopping with us again since this review!

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