The Rosemary Company Avaliações 

212
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Since hitting perimenopause my long, fine hair has started thinning and breaking more than normal. It is also now grey, but dyed blonde. I'd been looking for a more natural shampoo to use on... Ver mais

Avaliado com 5 de um total de 5 estrelas

Was experiencing some anaemia related hair loss and was hoping to improve my follicle sitch. Tried the rosemary oil and scalp massager without too much hope, but I am very pleasantly surprised to see... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have alopecia and wanted to change to natural ingredient shampoo and conditioner. I have been very pleased with Rosemary Company products and the condition of my hair feels so much better. The origi... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered the rosemary oil and shampoo and have loved the way it makes my hair feel. The shampoo made my hair feel very soft and my scalp felt fresh and tingly. It also has a lovely scent. The ord... Ver mais

Detalhes da empresa

  1. Centro de Saúde e Beleza
  2. também em
  3. Loja de produtos para cabelo

Escrito pela empresa

The Rosemary Company is a brand specialising in the development, manufacture, and retail of the UK's most popular Rosemary based products. With many benefits to skin, hair, and also health/wellbeing, there's no wonder Rosemary has become one of the most sought after products. Join 1,000's of others and let Rosemary work wonders for you!


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

212 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(212)

176 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Brilliant company

Brilliant company, lovely products, unfortunately it did not work for me, but they were really helpful, advising me on other avenues to get help with my problem, they always answered my queries quickly and efficiently, and refunded me as promised. I would not hesitate to recommend this company.

12 de agosto de 2025
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi Andrea,

Sorry to hear our products couldn't help, however I'm glad your overall experience wasn't a bad one.

We wish you all the best for your future hair care endeavours!

Thanks,
- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

Excellent company.Their oil is a game changer

Excellent company, well packaged and swift delivery
Their hair oil has been a came changer, only been using it three times a week for about 3 weeks and already see a a difference my Tangle Teasers brush is not collecting any hair and my plug hole is no longer gathering hair also
They have a loyal customer right here
Just ordered the 60ml bottle .
I truly highly recommend this hair oil
It works wonders and washes out with ease
Waiting for their shampoo to be back on stock .
If you are hesitating , don’t , you absolutely will not regret it .

14 de julho de 2025
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi there,

Thank you for leaving a lovely review!

We're really happy to hear you're enjoying our Rosemary products.

If there's anything we can help with please get in touch!

Thanks,
- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

Orders are delivered in quick time

Orders are delivered in quick time. The information regarding use of the hair oil is clear and easy. I use 3 times a week before washing and it has given my hair flexibility and shine. I am very pleased with the results. I can’t make judgement on its ability to create new growth as it is too soon but I am optimistic.

18 de junho de 2025
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi Martine,

Thank you for leaving a lovely review!

We're really happy to hear our Rosemary Oil is working for you.

If there's anything we can help with please get in touch with our Customer Service team! We're always happy to help when it comes to hair care.

Thanks,
- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

Really helps

11 de junho de 2025
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi Donna,

Thank you for leaving a review. Since we're a small, privately owned UK based business, it really does make a difference!

If there's anything we can help with please do get in touch!

Thanks,
- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

The product was properly pack and…

The product was properly pack and sealed, and delivered on time.

11 de junho de 2025
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi there,

Thank you for leaving a review. Since we're a small, privately owned UK based business, it really does make a difference!

If there's anything we can help with please get in touch with our Customer Service team!

Thanks,
- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

A really gentle shampoo with great…

A really gentle shampoo with great results will definitely buy again

17 de junho de 2025
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi Carole,

Thank you for leaving a review!

We're really glad to hear you're enjoying our Rosemary Shampoo.

If there's anything we can help with please feel free to get in touch with us!

Thanks,
- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

The products are amazing customer care…

The products are amazing customer care five star

10 de junho de 2025
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Thank you for the kind words!

We're really glad to hear you're all enjoying our Rosemary based products.

If there's anything we can help with please get in touch with our Customer Service team. We're always happy to help with all things hair care!

Thanks,
- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service. The product is a staple in our household and is used by every family member as we are all sto impressed with the results this wonderful shampoo has given! You’ll never be disappointed with an experience with The Rosemary Company!

17 de maio de 2025
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi Hayley

Thank you for leaving a lovely review!

We're really glad to hear you're all enjoying our Rosemary Shampoo.

If you ever have any questions or need any support at all please get in touch!

Thanks,
- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

Great company

What a lovely company to deal with. My order was delivered quickly but unfortunately i reacted so could not used the oil due to an allergy. The customer service team could not have been more helpful and agreed for me to return the oil for a refund. Definitely to be recommended

6 de março de 2025
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi Sharon,

I'm sorry to hear the product(s) didn't suit you! Hopefully you can find an alternative that does the job.

Thank you ever so much for the kind words, and if you ever have any hair care related question, even if they're not to do with our products, please do get in touch with our Customer Service team via our website. We're always happy to support with all hair care needs.

Thanks,
- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

This is really lovely shampoo and seems to be starting to work after only five weeks.

This is really lovely shampoo. It smells great and leaves hair feeling beautifully clean, shiny and soft in the happy knowledge that my scalp has not been subjected to nasties. Communication with the company is great too.
I'm aged 72 and my hair was thinning due to recent high levels of stress and also age ( I guess). I have only been using it for about 5 weeks and already I can see a little bit of re-growth along my forehead hairline, which is very encouraging and a relief. I am certainly going to continue using this shampoo as it's the best result I've had so far in trying to find a solution.

3 de maio de 2025
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi Rosemary (beautiful name!),

I'm really glad to hear you're having a good experience with our Rosemary Shampoo. It's great to hear it can help even at your youthful age of 72!

If you ever have any questions or if you need any hair care support at all please do reach out to us via email or via our website. We're always happy to help.

Thanks,
- The Rosemary Company

Avaliado com 1 de um total de 5 estrelas

The customer service have to be…

The customer service have to be improving been delivered my parcel to wrong house 4 months waiting for refund or sending new order they saying they will but nothing been arrived awful experience 20£ for nothing

1 de maio de 2025
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi Magi,

From what I can see on our system an incorrect delivery address was provided by you during checkout, so your order was shipped out but it went to another address.

We did get the correct address from you a little later however this second parcel was returned to us by Royal Mail under "recipient doesn't live at the address".

We did respond to your last customer service ticket however we've received no response. If there's no response within the next 48 hours I'll issue a full refund so you're not left out of pocket.

-
The Rosemary Company

Avaliado com 1 de um total de 5 estrelas

Poor results/ Worthless guarantee.

I have not experienced the great results that the rest of the reviewers seem to have had.
I have tried to contact the company and I keep getting a message to say it's not been possible to send your message, please try later.
It would seem that the 60 day guarantee isn't bonafide. Please beware when purchasing from this company.

18 de março de 2025
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi there,

I'm sorry to hear you've not seen any positive results with our product(s).

Our guarantee is most certainly legitimate, and I'm not sure why you're getting an error when trying to contact us. We are receiving Customer Support tickets as normal.

If you'd like to send us an email at info@therosemarycompany.com with your order number, a member of the team will most certainly get things put right.

We know our products won't suit absolutely everybody and that's exactly why we offer a 60 day money back guarantee. There'd be no use offering a guarantee and not sticking to it, so we'll certainly put things right if the product hasn't helped you.

Thanks,
- The Rosemary Company

Avaliado com 4 de um total de 5 estrelas

The Rosemary Company oil for hair loss

If you are searching for a review regarding hair loss update-good luck. I think the company is quite new so it's early days.
I heard about the company and rosemary oil product and was interested. I asked a question via comment and recieved an educated, well worded reply so thought- why not I'll give them a go. I already have been using rosemary oil diluted with water and thought there was a slight improvement. With the 'extras' in the Rosemary oil I do hope this will increase. Ordering was easy and quickly delivered - well packaged too. Easy to apply. My scalp is currently very dry and the oil with the 'extras' has definitely helped with the dry scalp. As with a previous reviewer I will come back on here with an update around 4-6 month's time. If positive, I'll upgrade to a five star as so far so good. I have also taken some photos - fingers crossed and good luck all :)

28 de março de 2025
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Thank you for the kind words!

We hope you start to see the results you want to after some consistent use so we can get the full 5 stars! :)

If you ever have any questions or need any support from us please reach out via email at info@therosemarycompany.com and we'll be more than happy to help.

Thanks,
- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

Helped me tame my frizzy hair and grow out balding patches

I have used multiple products from The Rosemary Company and all of them have been amazing. The oil has been the best quality oil I've used to date in terms of my hair growth! It has helped me to grow out the patches where I was balding from doing my parting. I use this alongside the shampoo and it has done wonders for my frizzy hair and made it much smoother which no other product has been able to do for longer than a day. I'm usually very lazy with using extra hair care products but these have made it very easy as they are nothing extra but things already part my normal routine.

2 de abril de 2025
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi Fabi,

Thank you for leaving a lovely review!

We're really glad to hear you're enjoying our Rosemary products.

If you ever have any questions or need any support at all please get in touch!

- The Rosemary Company

Avaliado com 4 de um total de 5 estrelas

Excellent service, hoping to see good results.

Excellent service; fast delivery; quick to respond to queries. The oil smells lovely and is easy to use. I'm doing my full head 2 or 3 times a week, but the front area, which I can wash without doing a whole head wash, nearly every day.

I do find that, unless I shampoo twice after using, it leaves my hair a little greasy, but washing twice resolves that problem.

I like the tingling sensation. It's not unpleasant, and it makes me feel as though something's working.

I've only had this for about 11 days, so obviously there are no signs of regrowth yet, but if it works, I'll come back and edit my review to add an extra star.

In the meantime, this is an affordable solution to try, and I'm being much more compliant than I expected because it's not a problem to follow the instructions.
Fingers crossed I see some regrowth soon.

I've taken 'before' photos in the hope that I'll have an 'after' photo with discernable results.

24 de março de 2025
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi Loretta,

Thank you for leaving a review and for the kind words!

We really hope you see some good progress over the coming months so you can get the 4 Star rating amended to a full 5 Stars!

if you have any questions or need any support from us please reach out. We're always here to help!

- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

Having tried different hair products…

Having tried different hair products for my thinning hair, I decided to try the Rosemary hair oil and shampoo. I must say I am delighted that I did. From the first application my hair felt and looked much healthier. My hair has started to grow again much to my delight. The ingredients are all natural and smell great too. Thank you.

2 de março de 2025
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hey Sha,

Thank you for leaving a review and for the kind words!

We're glad to hear you and your hair are both loving our Original Rosemary Oil blend.

if you have any questions or need any support from us please get in touch. We're always happy to talk hair care!

- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

Best hair oil that works!

After previously trying other brands, this was the only one that has worked. It’s truly amazing and I had new growth in 4 months! My hair has transformed completely and is fuller and softer. It’s so good that I gifted a bottle to my mum and so far she has loved it. I absolutely recommend.

1 de dezembro de 2024
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi Homa,

Thank you for leaving a review and for the kind words!

We're really happy to hear you and your mum are both loving our Rosemary Oil!

Let us know if there's every anything you need regarding your hair care routine.

- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

I bought two bottles already and I am…

I bought two bottles already and I am planning on getting another one. The product looks good and good quality. I got convinced by the mix of ingredients on it and my hair likes it so, so far so good.

I tried looking for alternatives in the market but I will stick to this brand for now, as the product looks better than the ones you can get in supermarkets.

24 de janeiro de 2025
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Hi Sheila,

Thank you for leaving a review and for the kind words!

if you have any questions or need any support from us please reach out. We're always here to help!

- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

I would recommend this product

I bought rosemary oil 3 months ago and usually treat my scalp 1-2 times per week. I have better scalp health and hair feels stronger and healthier. The quality of the product is good and smells it too! I would recommend

15 de novembro de 2024
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

Thank you for the kind words Jessica! We're glad you're seeing good results with our Rosemary Oil. If you ever have any questions or need anything from us please reach out to our Customer Service team via our website ☺️
- The Rosemary Company

Avaliado com 5 de um total de 5 estrelas

Lovely oil and fast delivery

Lovely oil and fast delivery. Smells gorgeous

10 de julho de 2024
Avaliação não solicitada
logotipo da The Rosemary Company

Resposta da The Rosemary Company

We're glad you're enjoying our Rosemary Oil Rosie! Hope you enjoy the results over the next few weeks/months of use.
- The Rosemary Company

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