I am convinced that the negative reviews are bots….. I have discovered Sale Lab in a very busy time for them, holidays. And the second time I ordered there was a little problem with a ring, they... Ver mais
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Veja o que dizem as avaliações
Delivery cost is too expensive. More photos, details and description needed for each item on the website. This will help with deciding whether to purchase the items or not. As in many cases when the... Ver mais
Wow, these guys are absolutely amazing, made a purchase on whatnot and bought a gucci dog collar/ choker. I've used it for my dog and she looks gorgeous. Thankyou so much Tom and crew im very happy wi... Ver mais
Sale Lab sells distressed inventory products that haven’t sold in the previous season or seasons, often in limited sizes. Some items may be samples. They used to be good for a cheap bargain,... Ver mais
Detalhes da empresa
- Loja de moda masculina
- Loja de Cintos
- Loja de Jeans
- Loja de Malas e Bolsas
- Designer de jóias
- Loja de moda feminina
Escrito pela empresa
About Sale Lab At Sale Lab, we’re committed to bringing you premium branded products at unbeatable prices. With over 25 years of experience in sourcing high-quality stock, we’ve worked with major players like TK Maxx, ensuring our products are always top-notch. In 2021, we decided to go directly to the customer, offering the same incredible savings we’ve been known for, now through our website and popular marketplaces. Since then, we’ve built a reputation for fantastic deals and exceptional customer service. Whether you're shopping online or visiting one of our retail locations in Stoke-on-Trent, Corby, or Plymouth, we’re dedicated to providing you with a seamless, positive shopping experience. Why choose Sale Lab? - Authentic, branded products at unbeatable prices - 25+ years of industry experience - Fast shipping and reliable service - Customer satisfaction is our top priority We value every customer and are here to help you save big on your favourite brands!
Informações de contato
Reino Unido
- thesalelab.com
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 1 semana
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Resposta da Sale Lab
I don’t usually write reviews
I don’t usually write reviews, but this time it truly deserved one. I’ve been purchasing from The Sale Lab for a long time, and this was the first time I ever had an issue with an order. The boots I received didn’t look brand new, and the laces were in poor condition.
I reached out to the team to share my feedback, and they got back to me almost immediately with a solution that was more than satisfactory. They helped me refresh the boots with some leather cream and new laces, making them look as good as new.
Their professionalism, responsiveness, and care reminded me why I’ve trusted them for so many years. The Sale Lab is a company you should never hesitate to buy from — truly a 10/10.

Resposta da Sale Lab
Their product are not authentic i…
Their product are not authentic i bought stone island jumper wear it one time the color went from blue to white like bleach

Resposta da Sale Lab
Te service fast bought puma trainers…
The service fast bought puma trainers excellent price nice trainers fast delivery

Resposta da Sale Lab
Fantastic after sales service
Fantastic after sales service. Could not recommend the sales lab highly enough.

Resposta da Sale Lab
Great price
Great price. Love the Ugg slippers. I was very skeptical at first as the price was perfectly cheap, (I did buy during Black Friday) but everything arrived as it should and in good time! Great stuff.

Resposta da Sale Lab
Order arrived but reluctant to buy again due to delivery issues
My order arrived within 8 days. It was meant to be delivered on the 7th day after ordering but of course, DPD failed to complete the delivery round. Whats concerning is, initially they uploaded a photo of a completely different house/street to mine which to be frank, had me worried. The following day the order arrived, the outer packaging was completely ripped open (as can be seen on the photo they took when they handed it to me) and the box my shoes came in was bashed in. The good thing is, none of my items were stole but lets face it, they could have been. I am begging this company to LISTEN to customers, numerous customers are complaining about delivery issues - that tells you one thing - You need to switch back to Royal Mail. I paid £6.50 for delivery for a 2kg sized shoe box parcel, RM are actually cheaper and on time so unless the delivery company changes, Its unlikely I will purchase again.

Resposta da Sale Lab
Misleading advertising
Misleading advertising . Time wasted returning.

Resposta da Sale Lab
Quality at great price
Quality at great price. Prompt delivery

Resposta da Sale Lab
Excellent website
Excellent website, Fair prices and excellent products. You won't prices like this anywhere

Resposta da Sale Lab
Mixed Feelings
The website is great and they have an excellent selection of products. However, shipping has been slower than advertised. Also, I returned an item from a recent order nearly two weeks ago and have yet to receive any confirmation of its arrival or a refund, despite sending multiple emails.
I also placed another order in which one item was missing, and it’s been difficult to resolve the issue since the company does not respond to emails and provides no contact number.
I’m hoping these issues can be resolved soon, as I’d love to continue purchasing from them.
Wrong item sent and delivered to wrong address.
So I was unsure about ordering from this site and I should have stuck with my gut. I ordered a white pair of slip on vans and they sent the wrong shoes I got black lace up vans instead. All they got right was the size. DPD even delivered it to the wrong address cause apartenly it's hard for people to read numbers now. Wish I didn't even bother, and now I have to wait and see if they can'tact me back from customer service to sort this out. Will contact my bank to get refund of they don't reply.
UPDATE: it is now 24th Dec and my refund has still not cleared which was processed on 11th December. I feel like I made need to report this company to someone to get this sorted. Ridiculous. Please do not buy from this company they are terrible.
Dont even try to deliver to your house…
Dont even try to deliver to your house in the 1 or 2 days advertised, just sraight to hub. Gave benefit of doubt first time. Not again..Disgraceful.

Resposta da Sale Lab
What a fantastic site!!
What a fantastic site!!! I have bought so much from them.. swimwear, outerwear, jeans, dresses all designer at a fraction of the original price. All arrived within 24-48 hours nicely packaged and folded. I had one return to make which was simple and refunded very quickly. Brilliant service
Fabulous selection of designer and high…
Fabulous selection of designer and high st pieces at unbelievable prices - speedy delivery and beautifully packaged - what’s not to love!!!!!
First time buyer - Amazing!
I recently bought a pair of ski trousers from Sale Lab for around 70% off retail, and they are absolutely perfect. The fit is spot-on, the quality is amazing and they arrived incredibly quickly. First time using this website and 1000% will be using again.
Genuinely can’t believe how good a deal I got, top end designer gear at unbelievably low prices. I’ve already been recommending Sale Lab to all my friends. Best value I’ve come across in a long time. Highly recommend!
Very disappointed
Very disappointed. Jeans I received are very different from the jeans in the picture on the website.
Not pleased at all.

Resposta da Sale Lab
Unbelievable prices … some bargains to…
Unbelievable prices … some bargains to be had and shipped fast!
An amazing company
An amazing company, with phenomenal products. There is nowhere else you can get Balenciaga Speed for these prices, Sale Lab is gold. Just placed another order for products with again, unbelievable prices. Customer service is amazing too - refund super fast if needed. Highly recommend.

Resposta da Sale Lab
Wrong size delivered! 😔
Trainers Delivered promptly and in good condition. However, the trainers I ordered should have been a size 6.5, but the ones delivered are a size 8, sadly way too big for me. Fortunately my daughter is a size 8, so I will keep them and gift them to her, to save the inconvenience of having to send them back.
A shame that I have to re-order new trainers needed for work, but perhaps from somewhere where the sizing information can be trusted! 🙁
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