Clean environment, nice flat close to the beach. Kitchen with stuff to cook could be better but it was ok. Great cuatomer service with great communication.
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Veja o que dizem as avaliações
The apartment's location is amazing. The mattress is very comfortable. However, the experience is spoiled by the lack of cleanliness in the apartment; the surfaces were dirty, not just dust, the floor... Ver mais
The location is very close to the center yet very quiet, the apartment exed my expectations, size wise and decoration. Kitchen very well equipped and not the typical ikea dishes, looks like a real hom... Ver mais
We arrived at 11pm and there was another couple waiting there locked out due to a malfunctioning electronic lock. By 3am there were 8 parties there that were locked out, that’s a total of 8 separate... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Coworking, Short & medium term rentals
Informações de contato
Calle Caracas 6, 28010, Madrid, Espanha
- +34919049403
- hello@thesharingco.com
- thesharingco.com
3,8
Muito Bom
40 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Clean environment
Clean environment, nice flat close to the beach. Kitchen with stuff to cook could be better but it was ok. Great cuatomer service with great communication.
3 de julho de 2026
Avaliação não solicitada
Before anything
Before anything, I need to point out how excellent the customer service was with the Sharing Team. Especially Irene, Maria Louisa and her colleague however unfortunately I cannot remember her name. Generally speaking in Malaga the atmosphere creates more of a transactional relationship, which is somewhat understandable. So for me it was very surprising and disarming to see a team actually go out of their way to ensure that a guest had a positive experience. This is easily the best I’ve experienced in my time thus far. I look forward to being a guest in the future if everything aligns!
As for the accommodation, it’s just as pictured and reasonable in comparison to Malaga Centro standards. For me personally, I’d recommend especially if you are a newcomer to the city looking for a long stay
27 de junho de 2026
Avaliação não solicitada
The stay was wonderful
The stay was wonderful, the facilities excellent! We really enjoyed it. Thank you
24 de junho de 2026
Avaliação não solicitada
Appartement bien situé et calme
Accès facile à l'appartement, très bien situé, loin de 20min à pied du centre de Malaga.
Zone calme et très propre.
Appartement spacieux propre et bien équipé.
19 de junho de 2026
Avaliação não solicitada
Exed my expectations very nice and well maintained
The location is very close to the center yet very quiet, the apartment exed my expectations, size wise and decoration. Kitchen very well equipped and not the typical ikea dishes, looks like a real home with different styles. Close to supermarket and lockers to store the luggage, I will came again for sure.
26 de maio de 2026
Avaliação não solicitada
Disappointed
The apartment's location is amazing. The mattress is very comfortable. However, the experience is spoiled by the lack of cleanliness in the apartment; the surfaces were dirty, not just dust, the floor had dirty corners, the sofa is full of stains, as is the bedspread and the pillows on the bed which caused enormous discomfort. No accommodation is worth any price when it is not properly cleaned.
12 de maio de 2026
Avaliação não solicitada
Terrible.
Terrible.
They have disabled google reviews as they know they would get so many negative reviews. Such cowards.
Do not book here. We arrived just after midnight. There were already people there locked out as the front door key pad was not working. Over the course of the next 3 hours trying to get access we met about 5 other couples coming back from nights out in the same situation. All of us had to go find a hotel for the night. We were the lucky ones as Booking.com cancelled our reservation and booked us into another hotel. The other people had all their belongings inside.
Their lack of overnight support is disgraceful. From many previous reviews this seems to be a common occurrence.
They should be banned from Airbnb and Booking.com.
1 de maio de 2026
Avaliação não solicitada
Resposta da Sharing Co
Hello,
We are truly sorry for how stressful and frustrating this situation was for you and for the other guests who were unfortunately affected that night.
This was an isolated and exceptional incident that temporarily affected access to the building for a few hours overnight before the system was fully operational again. As soon as the issue was identified, it was escalated urgently and worked on continuously until access was restored.
Unfortunately, both you and several other guests experienced this difficult situation, and we deeply regret the inconvenience caused. Even after the incident, we continued working closely with the affected guests and the booking platforms in order to assist each case individually and provide the best possible solutions available.
We truly appreciate your feedback, as it helps us continue improving our systems, support procedures, and overall guest experience.
Kind regards,
Guest Services Team
Housing by Sharing Co.
LOCKED OUT
We arrived at 11pm and there was another couple waiting there locked out due to a malfunctioning electronic lock. By 3am there were 8 parties there that were locked out, that’s a total of 8 separate apartments by Sharing Co that were locked out, it was absolutely disgraceful, we were all stranded in the middle of the night with no where to go, there was no contact or emergency number. We called the police but they could not do anything either, eventually every party was left wandering the streets to find another hotel to stay in.
Absolutely horrendous situation and absolutely no apology from them the next day. They emailed us saying that they don’t have 24/7 contact and there was nothing they could do as the lock was faulty.
Never again.
2 de maio de 2026
Avaliação não solicitada
Resposta da Sharing Co
Hello,
Thank you for taking the time to share your experience and feedback with us.
We sincerely regret the inconvenience caused by the temporary access issue that occurred that night. We understand that arriving late and encountering difficulties accessing the building can be frustrating and stressful for any guest.
The situation was caused by an exceptional technical issue affecting the electronic access system, something that fortunately is highly uncommon. As soon as the incident was identified, the matter was escalated and addressed as quickly as possible in order to restore normal access.
At Sharing Co, we are committed to providing reliable support and a smooth guest experience at all times. While unforeseen technical situations can occasionally arise despite preventive measures and regular system checks, we continuously work to improve our response procedures and backup protocols to minimize the impact of these rare events.
Following the incident, we also remained in contact with the affected guests and booking platforms to review each case individually and ensure that appropriate support and resolutions were provided wherever possible.
We truly appreciate your feedback, as it helps us continue improving both our service and guest assistance procedures moving forward.
Kind regards,
Guest Services Team
Housing by Sharing Co.
The location is excellent
The location is excellent. The apartment is very well equipped. Everything is clean and ready to welcome guests.
28 de março de 2026
Avaliação não solicitada
Resposta da Sharing Co
Hello,
Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed the location, the apartment facilities, and the cleanliness during your stay.
We would be happy to welcome you again in the future.
Kind regards,
Guest Services Team
Housing by Sharing Co.
The apartment is super great
The apartment is super great! It's very well located, making it easy to get around. Maria Luisa is an amazing host – super communicative and incredibly helpful throughout our stay.
Would love to come back soon.
Thanks 🍺🍺🍺
3 de março de 2026
Avaliação não solicitada
Resposta da Sharing Co
Hello,
Thank you very much for your wonderful feedback. We’re delighted to hear that you enjoyed the apartment, its location, and the assistance provided during your stay.
Your kind words are truly appreciated, and we would be very happy to welcome you again in the future.
Kind regards,
Guest Services Team
Housing by Sharing Co
2 Bedroom apartment suitable for 4 people only
2 bedroom apartment in Malaga totally not suitable for 6. Table and chairs for 4 and only one sofa that seats 3. If there had been 6 of us it would have been uncomfortable. Decorated lovely and very central but the towels didnt seem like they had been washed they all looked a bit grubby and 2 had marks on which in my opinion would have come out with a wash. The lock once inside did not work, the knob just kept turning with no effect, as 3 females would have been nice if we could have had that extra lock as if someone had known the number they could just walk in.
4 de março de 2026
Avaliação não solicitada
Resposta da Sharing Co
Hello Lesley.
Thank you for your feedback and for your kind words about the apartment’s decoration and location.
We understand your concerns; however, as your reservation was for three guests, we were a bit surprised that this was an inconvenience. The apartment is equipped with sufficient kitchenware, bathrooms, and bedding to comfortably accommodate up to six guests. That said, we truly appreciate your comments and have shared them with our team for possible improvements.
Regarding the door, please rest assured that it is fitted with a fully secure electronic lock system. It cannot be opened from the outside without a code, and each code is unique and non-transferable for every reservation. For this reason, there is no additional internal lock, as the system automatically secures the door.
For future stays, we would really appreciate it if you could contact us during your stay, we are always happy to help and resolve any concerns right away to ensure you have the most comfortable experience possible.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.
Kind regards,
Sharing Co Team.
Excelente apartamento en pleno centro
Excelente apartamento con un diseño nuevo y actualizado. Dotado de todas las comodidad necesarias. Camas y almohadas cómodas.
Un plus tener 2 baños completos para las 2 habitaciones. El acceso digital muy cómodo. Y la ubicación inmejorable. Repetiría si vuelvo.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sharing Co
Estimada An,
Muchas gracias por su valoración. Nos alegra saber que disfrutó del diseño, la comodidad del apartamento y sus instalaciones. También es un placer saber que la ubicación cumplió con sus expectativas. Estaremos encantados de recibirle nuevamente en el futuro.
Un saludo,
Housing by Sharing Co Team
Very bad customer service experience
Very bad customer service experience. They don’t return your deposit and they don’t assist you with any issues during your stay. We won't come back
11 de janeiro de 2026
Avaliação não solicitada
Resposta da Sharing Co
Dear Antoni,
We are sorry to hear about your experience. Please note that, in some cases, the refund of the deposit may take slightly longer due to processing times within the accounting department, although we always aim to handle everything within the established timeframes.
We would also like to highlight that our team remains available to assist our guests at all times during their stay whenever support is needed.
We appreciate your comments, as they help us continue improving our service.
Regards
Ha sido una bonita experiencia
Ha sido una bonita experiencia. La casa está muy bien situada y es amplia. Muy cómoda.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sharing Co
Hola Ana, muchas gracias por tu valoración.
Sin duda es una satisfacción saber que todo fue tan bien durante la estancia y estaremos encantados de que vuelvas a visitarnos muy pronto.
Un cordial saludo, Equipo Sharing Co
Nice Appartment - Horrible Service
Klar — hier ist eine sachliche, nüchterne und rechtlich sichere TripAdvisor-Bewertung auf Englisch (ohne Übertreibungen, faktenbasiert):
⸻
The apartment itself in Málaga was clean, well located, and generally nice, which makes the overall experience particularly disappointing. During our stay, we were unable to access the apartment in the middle of the night due to a malfunctioning digital door lock. Despite repeated attempts, no effective emergency support was available, leaving us locked out with all our belongings inside.
We were forced to book a nearby hotel at our own expense. The next morning, a staff member confirmed that this was a technical issue and not caused by us. While the operator refunded part of the apartment cost, the reimbursement did not fully cover the hotel expenses or additional costs incurred.
The follow-up handling was rigid and focused mainly on internal policies rather than resolving the actual damage caused. If you rely on nighttime access and support, be aware that you may be left without assistance, which carries a real risk of seriously disrupting your vacation.
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Sharing Co
Hello Joel,
Thank you for your review and for highlighting the location and amenities of the apartment.
We sincerely apologize for the inconvenience caused by the digital lock during your stay. As you mentioned, access was affected late at night. While we do not currently provide 24-hour assistance, we acted promptly as soon as our shift began and remained in continuous communication with you and the Booking platform to resolve the issue.
We refunded the unused night in full and provided additional compensation as a goodwill gesture beyond our standard policy. We also believe that we acted responsibly throughout the situation, taking full responsibility and managing the issue to the best of our ability. Unfortunately, during this process we also received messages from you that included threats, which made it impossible for us to consider further compensation outside of our policy.
We understand that the situation was frustrating, and we always strive to handle incidents transparently and responsibly. We appreciate feedback that helps us improve our services and protocols, and we hope that despite this experience, the apartment itself and its amenities contributed positively to your stay.
Regards
Very good experience
The location was perfect. It was close to the main landmarks. There were many shops, restaurants, and coffee bars around. The flat was clean. There were all the facilities. The only thing that I didn't like was the noise at night.
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Sharing Co
Dear Svetlana Thank you very much for your review and for recommending our apartment. We’re happy to hear that you enjoyed the location and found the apartment well equipped for your stay. We also appreciate your comment regarding the noise at night when the windows are open. As the apartment is located in a lively area, some background noise can occur, and we truly value your feedback. Thank you again for choosing to stay with us. We would be delighted to welcome you back in the future. Kind regards. Housing by Sharing Co Team
Everything was fine
Everything was fine, close to the center, well-equipped apartment, fast internet, easy check-in. air conditioning for heating. quiet location, without night and day noise. to recommend. well-equipped kitchen, toaster, water heater, Nespresso machine. Very good studio.
26 de dezembro de 2025
Avaliação não solicitada
Resposta da Sharing Co
Dear Hvroje
Thanks for your positive review!
We are very happy to have been part of your trip and hope to have the opportunity to welcome you again very soon. With warm regards, Sharing Co Team.
Stay away whether you're a landlord or a tenant
Stay away, even though their customer support is really nice and well trained, it's clear that the poor agents are just there to cover an extremely lacking organization.
They advertise on Madrid and Málaga, but it seems to me cleat that the team in Madrid is rather small or absent or random.
The apartment I checked into was dirty, the listing was mistaken (advertising for a parking that actually wasn't there) and nobody offered a solution for 3 days.
A lot of sweet talking (professional customer support agent) but zero action (lacking an actual administrative team). They are barely worried about making the maximum profit with minimal care.
I totally understand that they manage apartments for rent on behalf of landlords who probably receive a good share and have no idea of the actual experience, nor (as landlord) they would care about it. But if I were a landlord (they have investment opportunities on their website) I'd be ashamed of the experience that my guests have.
This is a clear picture of who is destroying the short rental market, it's companies like this, who buy real estate inventory for mere profit and a subpar experience.
They require A LOT of payments but work very little.
Stay away.
PS: I have all the proofs and documents to back up my review.
23 de dezembro de 2025
Avaliação não solicitada
Resposta da Sharing Co
Estimado Leonardo.
Gracias por tomarse el tiempo de compartir su opinión. Lamentamos sinceramente que su experiencia inicial no haya cumplido con sus expectativas y entendemos su malestar. No obstante, consideramos importante aclarar algunos puntos de forma objetiva y transparente, basándonos en los hechos y comunicaciones mantenidas.
En relación con el aparcamiento, tan pronto como se detectó el error en la información del anuncio, le informamos de ello con total transparencia y nos comprometimos a buscar una solución. Tras varias gestiones internas y en constante comunicación con usted, se aceptó su propuesta de abono mensual externo y se le compensó íntegramente dicho importe mediante una bonificación directa en su alquiler.
Respecto a la limpieza, en cuanto recibimos su aviso solicitamos evidencias para poder actuar con rapidez. Una vez autorizó el acceso al apartamento, la limpieza fue programada y realizada de forma inmediata.
Durante todo el proceso, nuestro equipo estuvo disponible, localizable y en contacto continuo, tanto por escrito como telefónicamente, informándole de cada paso y gestionando las incidencias con los departamentos correspondientes hasta su resolución.
Nuestro objetivo es ofrecer la mejor experiencia y calidad posible, minimizando tanto la aparición de incidencias como su impacto, y asegurando que cualquier problema se resuelva de manera justa y eficiente. Queremos que nuestros huéspedes se sientan como en casa y esperamos que las acciones tomadas puedan mejorar su percepción de la estancia.
Agradecemos que reconozca la profesionalidad y el trato de nuestro equipo de atención al huésped, ya que refleja el compromiso diario que mantenemos con nuestros clientes.
Seguimos a su disposición.
Atentamente.
All was perfect
All was perfect. Really i was very satisfayed, appartement was clean, the responsable for rent was really kind. I appreciate my holidays in Malaga with SharingCo
20 de novembro de 2025
Avaliação não solicitada
Resposta da Sharing Co
Dear Hatim.
Thank you so much for your comments! It is truly a great satisfaction to know that you had such a positive experience. It was a pleasure to host you, and we would be delighted to welcome you again in the future. Best regards, Sharing Co Team.
Recibimos una excelente bienvenida y…
Recibimos una excelente bienvenida y fuimos atendidos por Alma, cuya amabilidad, disponibilidad y competencia apreciamos enormemente.
15 de novembro de 2025
Avaliação não solicitada
Resposta da Sharing Co
Estimada Marie, ¡muchas gracias por tus comentarios! Nos alegra enormemente saber que todo fue bien y que te sentiste apoya por nuestro equipo. ¡Hasta la próxima! Un cordial saludo. Equipo de atención al cliente. Housing by Sharing Co
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