Postage address was on the actual case of drinks, the cardboard drink case was ripped open and very damaged. Luckily no issues with the cans of drinks and it's a shame to leave a negative review whe... Ver mais
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Veja o que dizem as avaliações
Ordered 24 gold red bulls. A few days later I received 24 gold red bulls. Unfortunately all the cans are dented but luckily for me gold red bulls isn’t carbonated so didn’t really matter 9/10 will red... Ver mais
Didn’t arrive as quick as I expected, and as I was going away I was worried it’ll turn up when I was away. I messaged them on WhatsApp and they were so helpful! They changed the address for the delive... Ver mais
I've been waiting 9 days for my order. Tried phoning and messaging but nobody answers. Beware
Detalhes da empresa
Escrito pela empresa
Welcome to The Sweets Hub, your premier destination for a diverse selection of UK, European, and American beverages, sweets, chocolates, crisps, and more. As a leading supplier to retailers and wholesalers, we take pride in curating an extensive range of high-quality products that cater to diverse tastes and preferences.
Informações de contato
Reino Unido
- info@thesweetshub.co.uk
- thesweetshub.co.uk
Respondeu a 14% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I've been waiting 9 days for my order
I've been waiting 9 days for my order. Tried phoning and messaging but nobody answers. Beware
What an awful experience.
What an awful experience.
You'll be hard pushed to find a worse outfit than this lot.
Selling close to best before date goods.
Disgusting
Dreadful place
Dreadful place, a box of chocolate bars arrived damaged, their chat "associate" said that there is no problem as it didn't affect the edibility.
Absolute joke. Not a clue about customer service or the consumer rights act.
Amateurs
i ordered 36 kinder suprise eggs for…
i ordered 36 kinder suprise eggs for easter gifts for a local charity and when they came 10 were destroyed i contacted the company and nothing, i wanted replacements and still no contact

Resposta da The Sweets Hub
Very pleased with the order
Very pleased with the order. Delivery was fast and items well packaged.
All Good
This is the 1st time I have used The Sweets Hub , I am happy with my purchase , dispatch & delivery was fast , My personal experience with this company was positive 5☆
Very quick service
First time used The Sweets Hub and I am very satisfied, site easy to navigate and very satisfied with prompt service and quick delivery.
My every contact with Sweets Hub has…
My every contact with Sweets Hub has been dealt with promptly and all queries answered swiftly .
I ordered 3 boxed of Halls sugar free…
As usual the truth is in the middle.

Resposta da The Sweets Hub
I love the taste of root beer and the…
I love the taste of root beer and the brand makes a great tasting drink
I highly recommend the product
Very helpful company
Didn’t arrive as quick as I expected, and as I was going away I was worried it’ll turn up when I was away. I messaged them on WhatsApp and they were so helpful! They changed the address for the delivery for me. Very helpful and the chocolate was as I remember it! Thank you!
Honest and helpful – with great value
I’ve ordered from The Sweets Hub a few times now. One parcel arrived slightly squashed, but to be fair, it was a heavy order and nothing was spoiled. For the prices and range they offer, I can’t complain. I appreciate the quick communication and will continue to support them as they grow. Keep up the good work!
Shocking Company
Ordered a crate of Mountain Dew. Came in no packaging but the original cardboard which was destroyed and every can dented, also two cans had leaked but couldn’t find where from. Contacted company and was told to check terms and conditions and pretty much tough luck. Will never use again.
I was not happy
I was not happy with my delivery, one box of drinks had been taped up before it was sent and two of the cans inside were empty, I unfortunately did not take pictures of this issue so nothing can be done to help
Very Poor Service - read Ts and Cs
Parcel very slow to arrive, packaged very poorly and contents so damaged that I was unable to give them as a gift which was my intention. Beware to thoroughly read the terms and conditions because they use these as an excuse not to refund or replace. Very poor service, will never use again or recommend.
No packaging & damaged case of drinks
Postage address was on the actual case of drinks, the cardboard drink case was ripped open and very damaged.
Luckily no issues with the cans of drinks and it's a shame to leave a negative review when it was a good priced item, please actually package items!
24 dented gold red bulls
Ordered 24 gold red bulls. A few days later I received 24 gold red bulls. Unfortunately all the cans are dented but luckily for me gold red bulls isn’t carbonated so didn’t really matter 9/10 will red bull order again
Dont buy from these
Sent for a box of dinosaur kinder joy eggs. Received a box of fairies. Complained only to be told they are a gender neutral company and i could not return them. My son does not want fairies. Disgusting
Rubbish reply the picture was off the male toys so o shouldn have been sent those. Dont think pink and blue are gender natural complete cop out to sell things that are not selling.

Resposta da The Sweets Hub
Fair price and good item, bad delivery and shipping
Fair price and good item, considering how difficult it is to buy in the UK.
However the delivery was just a sticker on the box of cans. No wrapping, no box. As this was a surprise gift for my SO, it was ruined as soon as we opened the door and the delivery driver handed over the box.
The box was also battered and ripped from transport, which again made the gift look in a sorry state.
Fantastic site
Case of Japanese aluminium Coke bottles delivered via super fast delivery.
Items as advertised and genuine.
From ordering to delivery, excellent service.
Highly recommended.
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