The Tax Refund Company Avaliações 

266
O TrustScore é 2.5 de um total de 5

2,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I used the company last year & got a refund. I opened a claim this year, sent the information requested & the email address is not working. No one answers the phone. I want a refund of my £75 fee A... Ver mais

Avaliado com 1 de um total de 5 estrelas

i paid £75 for a tax refund enquiry they responded saying that they wanted more info so i sent it in 4 weeks later and many un answerd phone calls and emails still have not heard anything PLEASE D... Ver mais

Avaliado com 4 de um total de 5 estrelas

Did exactly what they said they would, and in a reasonable timeframe. Got my money within a month or two, which isn't bad considering it's HMRC we're talking about. Of course TRC took their fee, but i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

These guys will leave no stone unturned to make sure you get back any overpaid taxes, Very easy online form to complete and you'll be suprised that you could be claiming a rebate just for washing your... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Conselheiro fiscal

Escrito pela empresa

The Tax Refund Company has been helping ordinary taxpayers check their tax codes for errors and claim tax refunds since 1994. With over 3.2 million taxpayers having applied for a tax code review and with a reputation for leaving no stone unturned in our search for overpaid tax, we’ve grown to become the UK’s leading professional tax refund specialists. Our No. 1 position is recognised by employers, Trade Unions and Professional Bodies and debt management companies the length and breadth of Britain, with more than 600 recommending our service to their employees and members over the last 27 years. We’ll make sure we get back every £ HMRC owes you, which is not something you can be certain of when contacting HMRC yourself! Even if you manage to get through to HMRC, unless you already understand PAYE tax rules, you can’t be certain you’ve been given the correct answers. It’s the same if you manage to get a refund – you will never know it’s the correct amount unless you have someone on your side who knows exactly what they’re doing and with your interests at heart. We provide tax refunds on a No Refund - No Fee basis.


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

266 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 37% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,4

Todas as avaliações

(266)

30 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Easy to use

Easy to use felt confident never explained how long the cast would take

13 de dezembro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Hi Charlie, thanks for using our service and for taking the time to leave us a review. With regards to timescales, that very much depends upon 2 things.

Firstly, how complicated a particular client's circumstances are and so how easy it is for them to be able to provide the information we might need.

Secondly, how busy HMRC are and what approaches they are currently taking to processing claims. For example, we are currently receiving refund cheques from them for claims that we submitted in October this year as well as claims that we submitted during January - June.

The good thing is that, regardless of how long they're taking, we will continue to liaise with them on your behalf to ensure we are able to reclaim everything that you are owed.

Kind regards

Avaliado com 5 de um total de 5 estrelas

easy and speedy

very helpful and simple to use

30 de novembro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Thanks for using our service Louise, and for taking he time to leave us a review. We really do appreciate both. Kind regards

Avaliado com 5 de um total de 5 estrelas

Excellent ,promptly acted easily

It is easily done appropriately.Helped to focus on.Good job.hope it will work well

26 de novembro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Thanks for using our service and taking the time to leave us a review, we really do appreciate it. Kind regards

Avaliado com 5 de um total de 5 estrelas

Can it be this simple?

20 de novembro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Hi David, thanks for using our service.

Essentially, it all depends upon how complicated your situation is.

We try to make our application process as simple and straightforward as possible to identify if / where a client may be paying too much tax. Once our team have reviewed your application, we'll have a better idea of what extra information we may need (if any).

If everything is straightforward, then yes, it really is that simple!

Kind regards.

Avaliado com 5 de um total de 5 estrelas

So easy to do

5 de novembro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Thanks for the feedback John and thanks for using our services, we really do appreciate it. Kind regards

Avaliado com 4 de um total de 5 estrelas

There are a lot of back up information…

There are a lot of back up information or lists filling up the questions.

3 de novembro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Hi Brenda, thanks for using our service and taking the time to leave us a review.

You're right, sometimes HMRC require quite detailed information in order for us to be able to make a claim on our client's behalf, but this very much depends upon the individual client's circumstances.

Luckily, we're here to decipher it all, so that you don't have to.

Thanks again for using our service, we really do appreciate it. Kind regards

Avaliado com 5 de um total de 5 estrelas

Fairly easy form

1 de novembro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Thanks for the feedback Simon, and also for using our services, we really do appreciate it. Kind regards

Avaliado com 5 de um total de 5 estrelas

Submitting a claim HMRC

Easy to work with and understandable.

23 de outubro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

That's great feedback Ana, thanks for the review and for using our services. Kind regards

Avaliado com 4 de um total de 5 estrelas

Easy to follow

22 de outubro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Thanks for the feedback Cynthia and also for using our services, we appreciate both. Kind regards

Avaliado com 5 de um total de 5 estrelas

Easy to use.

Easy to use.

17 de outubro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Thanks for helping to reassure other customers Dom, and thanks for using our services, we really do appreciate it. Kind regards

Avaliado com 5 de um total de 5 estrelas

Recommended

Used this company previously, very easy to follow their process and kept me fully informed - would recommend.

11 de outubro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Thanks for using our services Natalie, we really do appreciate it. Kind regards

Avaliado com 5 de um total de 5 estrelas

Easy & straightforward process.

10 de outubro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Thanks for taking the time to leave us a review Tilly and thanks for using our services, we really do appreciate it. Kind regards

Avaliado com 5 de um total de 5 estrelas

Tax Return

Trustpilot reached out to me regarding my tax return. I found the format very easy and useful. I am confident the company can help me.

9 de outubro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

That's great feedback Maurice, thank you. Thanks also for using our service, we really do appreciate it. Kind regards

Avaliado com 5 de um total de 5 estrelas

Excellent service

7 de outubro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Thank you for taking the time to leave us a review Linda, and thanks for using our service, we really do appreciate both. Kind regards

Avaliado com 5 de um total de 5 estrelas

Really helpful and easy to complete

Really helpful and easy to complete

4 de outubro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Thanks for using our service and for taking the time to leave us a review, we really do appreciate it. Kind regards

Avaliado com 5 de um total de 5 estrelas

Easy to use claim form

19 de setembro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Thanks for using our service and thanks for the positive feedback, we really do appreciate it. Kind regards.

Avaliado com 4 de um total de 5 estrelas

Very Complete

Your questions were very helpful and to find all the answers you had the best ideas where to find them

18 de setembro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Thant's great feedback Fiona, thank you so much for using our service. Kind regards

Avaliado com 4 de um total de 5 estrelas

Have details to hand

But long winded kid of people may not have all details saved

18 de setembro de 2024
Avaliação não solicitada
logotipo da The Tax Refund Company

Resposta da The Tax Refund Company

Thanks for the feedback John.

Our aim is to turn what HMRC require into the most straight forward and easy to understand process as possible, but you're right - depending upon what we need to ask, due to a client's individual circumstances, there can still sometimes be a fair amount of information required.

That said, clients normally find the suggestions that appear throughout the application process pretty useful when they're not sure where to find certain pieces of information.

Thanks for using our service, and also for taking the time to leave us a review, we really do appreciate it. Kind regards

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