The Villa Agency Avaliações 

245
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We would highly recommend The Villa Agency. Ginnie and her team are excellent. Always there to answer queries, quickly. Very efficient. Their portfolio of villas in Portugal is fabulous. We have been... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I highly recommend the Villa Agency, Ginnie and her team are quick to respond to queries and always provide a solution. Fantastic company

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have used Villa Agency exclusively for our holiday in bookings for many years. At the most basic level nothing has ever gone wrong. The villas always live up to expectations and car hire arran... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Another great holiday in Portugal thanks to Ginnie and her team at Villa Agency , and simple booking system .We had a lovely villa in a convenient location for restaurants, shops and trips into Carv... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Imobiliária de casas para temporada

Escrito pela empresa

Our family-run business has been specialising in holiday rentals since 1984. With villas to rent in Portugal, Greece, Spain, and Croatia, we create the foundations for your unforgettable escapes. When you choose The Villa Agency, you're choosing more than just a place to stay – you're choosing a tailored experience with our expert knowledge and personal service. We understand the importance of financial peace of mind. That's why we're proud to assure you that our villa holidays are fully bonded, providing 100% financial security. We love holidays. Let us take care of yours.

The Villa Agency

Escrito pela empresa

We are a family run business catering primarily for family holidays. Our holidays are fully bonded so your money is 100% safe.
When you telephone us you will hear a friendly voice, not a recorded multiple choice announcement. We love talking about our villas and have all the time in the world to assist you. Among our staff are mums who take their children to our villas and are happy to discuss each property with you, helping to choose the right one for your family. We believe that our personal and old fashioned approach to service is the reason why so many of our clients choose to book with us year after year.

ATOL and ABTOT protected

Complete financial protection

All holidays booked with The Villa Agency are fully protected so your money is 100% safe.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

245 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(245)

24 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Sssh! Don't tell everyone!

The villa was so gorgeous, I am loathe to tell you about it in case it gets too booked up! We couldn't have wished for a better house to accommodate our party, which changed half way through.
The master bedroom was fantastic and the en-suite was lovely. the second bedroom was also great. The two downstairs bedrooms were shady (this was late season so we weren't looking for shade!) but adequate. There were so many places to sit inside, we never felt on top of each other and we could always choose sun or shade in the many outside areas.
We loved the barbecue terrace for pre-dinner drinks and ate outside every night, even at the end of October. Everyone commented on the huge outside dining table.
There were a few niggles, like having to top up the dishwasher with salt and rinse aid and buy big bin bags, but this was soon forgotten in our appreciation of this great find!
We had a fabulous meal at Quinta da Saudade and the owners gave us a huge bouquet for our anniversary. Jan, the house manager also gave us a bottle of champagne, which was an amazing thought.
Throughout the process of booking and holidaying I was impressed with The Villa Agency. They were helpful at every stage, particularly during the uncertainties of the pandemic. Thank you so much, Ginnie!!

12 de novembro de 2021
Avaliação não solicitada
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Resposta da The Villa Agency

Thank you for your lovely review and we are delighted that the champagne from The Villa Agency was delivered successfully for your anniversary! We are so pleased you enjoyed your stay at Casa Leao and we sincerely hope that we hear from you again when you next book a villa holiday. All the very best wishes from us all at The Villa Agency.

Avaliado com 4 de um total de 5 estrelas
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Resposta da The Villa Agency

Thank you for your review. We are pleased you felt we looked after your holiday with care and attention. We look forward to hearing from you again when you next book a villa holiday.

Avaliado com 5 de um total de 5 estrelas

The last 6 years we had bookings by…

The last 6 years we had bookings by Thevillaagency for several villa's in the Algarve. Always top accommodations with super service from Ginnie and staff!

10 de novembro de 2021
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Resposta da The Villa Agency

Thank you so much for sharing your experience. It means the world to us and we are delighted you enjoyed your holiday this year and look forward to helping arrange many more to come! ;0)

Avaliado com 5 de um total de 5 estrelas

Another great holiday in Portugal…

Another great holiday in Portugal thanks to Ginnie and her team at Villa Agency , and simple booking system .We had a lovely villa in a convenient location for restaurants, shops and trips into Carvoeiro. The villa was kept very clean and had every amenity you could want ,the outside was very spacious with an extra large heated pool .Looking forward to returning next year .

Thanks Ginnie. Leonardo Lee

27 de outubro de 2021
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Resposta da The Villa Agency

Dear Mr Lee,
Thank you so much for your review. We are so pleased you enjoyed your first stay at Villa Rita. It is always a pleasure to look after your holiday plans as we have done for over 10 years now! Thank you for always choosing us and we look forward to hearing from you again for your 2022 holiday. ;0)

Avaliado com 5 de um total de 5 estrelas

Highly recommended agency

Highly recommended agency. Contact very friendly and questions were always responded to very quickly. The rented holiday home was as described, very nice and well-kept and well equipped. We have already booked twice through the agency and can highly recommend them!

26 de outubro de 2021
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Resposta da The Villa Agency

Thank you for your review. We are thrilled that you enjoyed Gwenva and it has been a pleasure looking after your holiday plans. We look forward to hearing from you again.

Avaliado com 5 de um total de 5 estrelas

Villa Victoria September 2021

As usual, the whole process with Agency and accommodation was excellent.
Villa was very nice and great value.
Location was perfect being out of the village but not too remote.

12 de outubro de 2021
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Resposta da The Villa Agency

Thank you Mr Chamberlain. We are so pleased you enjoyed your stay at Victoria. We look forward to hearing from you again for your 2022 getaway. ;0)

Avaliado com 5 de um total de 5 estrelas

Outstanding all round

At a difficult time to travel we decided to use the Villa Agency as they had been recommended to us and we have used them in the past .
Ginnie was outstanding, helping us to decide on the right villa and also helped out with the car hire service which was also excellent.
A faultless service and one we will return to as soon as we can.

5 de outubro de 2021
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Resposta da The Villa Agency

Thank you so much for your glowing review! It was an absolute pleasure to help you find the right house and I am delighted that you enjoyed Escola Velha. We all appreciate how important holidays are, especially following a difficult year, so its lovely to hear all went well.

Avaliado com 4 de um total de 5 estrelas

Ginnie Phillips of the Villa Agency…

Ginnie Phillips of the Villa Agency found us a great villa, was always on hand to answer any queries that we had and was extremely accommodating with our booking with the ever changing Covid 19 travel restrictions. Thank you Ginnie for enabling our annual family holiday to go ahead.

14 de setembro de 2021
Avaliação não solicitada
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Resposta da The Villa Agency

Thank you for your lovely review. We are so pleased you had a good time. We hope to hear from you again in the not too distant future. Ginnie and the team. ;0)

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Fast, reliable, the villas were clean and in very good conditions. A customer for the future, no doubts.

12 de setembro de 2021
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Resposta da The Villa Agency

Thank you Mr Tinoco. We are delighted that you enjoyed your stay and we look forward to hearing from you when you are next arranging your holidays.

Avaliado com 5 de um total de 5 estrelas

Ginnie was so helpful in finding the…

Ginnie was so helpful in finding the right Villa for my customer and the customers feedback was the Villa was fantastic, just what they wanted and that they had a wonderful holiday. Can't ask for more than that!

10 de setembro de 2021
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Resposta da The Villa Agency

Thank you Catherine. That is lovely to read and we are so pleased that they enjoyed their holiday. It has been a pleasure working with you to make sure your clients had a seamless experience. We hope to hear from you again very soon.

Avaliado com 5 de um total de 5 estrelas

Excellent

Last minute booking with the villa agency- exceptional attention to detail at every stage. Advisor Ginnie was very helpful, villa, transfers, advise on travel and restrictions excellent. Would definitely use this company again

10 de setembro de 2021
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Resposta da The Villa Agency

Thank you so much for taking the time to review your experience. We are thrilled that you enjoyed your stay at Villa da Mare. We look forward to welcoming you back.

Avaliado com 5 de um total de 5 estrelas

Great service!

Recently returned from a villa in Portugal. Ginnie was so helpful in the run up to our holiday answering any questions we had. Great service and very responsive. Would definitely use The Villa Agency again!

31 de agosto de 2021
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Resposta da The Villa Agency

Thank you so much for writing this review and we are delighted that you are happy with the service you received from The Villa Agency. We look forward to arranging future holidays for you.

Avaliado com 5 de um total de 5 estrelas

Fast and helpfull via chat

15 de junho de 2021
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Resposta da The Villa Agency

Thank you! We are glad that you were happy with the communication from us and we look forward to welcoming you to Jacaranda.

Avaliado com 5 de um total de 5 estrelas

Everything is OK

19 de maio de 2021
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Resposta da The Villa Agency

Thank you for your comments. We look forward to welcoming you to Casa Leao.

Avaliado com 5 de um total de 5 estrelas

First experience - impressed!

First experience with The Villa Agency and, honestly, I am very impressed! Thankful for the way I was treated. Always available to help, which reflects a lot of confidence to the customer. Very good work, in particular by Ginnie Phillips!

14 de maio de 2021
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Resposta da The Villa Agency

Thank you so much! We hope you enjoy your holiday.

Avaliado com 5 de um total de 5 estrelas

Friendly, Professional, Reliable

We've always received an excellent service from the Villa Agency. Even more so over the last 12 months with having to move and rearrange bookings due to covid. Not only a professional company but a friendly one too. Ginnie makes you feel completely at ease and I will not hesitate using the Villa Agency again.

25 de março de 2021
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Resposta da The Villa Agency

Thank you so much for your review. We know how disappointing it is for those who have not been able to enjoy their holiday as planned. We are so pleased we found a solution for you.

Avaliado com 5 de um total de 5 estrelas

Excellent

Villa was spacious, clean, comfortable. Covid precautions were in place. The cleaning 3 times (unexpectedly) during our stay. The pool and outdoor area excellent. Location was 5-10 minutes walk to town centre, but in a quiet residential area.

29 de outubro de 2020
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Resposta da The Villa Agency

Thank you so much for taking the time to review us. We are so pleased that you enjoyed your stay at Sacada. We hope to hear from you again when you are ready to plan your next villa holiday.
Stay safe.

Avaliado com 5 de um total de 5 estrelas

Amazing holiday

Myself and husband have had the best villa holiday yet thanks to the villa agency! We regularly stay in villas and have tried many companies, but the villa agency are definitely our favourite now and we won't be turning back.
I changed dates a few times, this was no problem! We arranged 10 nights in Terras Altas then 5 nights in Leao. Communication was fast and simple, any questions were answered in depth and made me feel like a valued customer, they really do want to make the holiday special for you!
Now, the villas were out of this world. I'd searched the website for literally hours checking prices, dates and finding villas that suit our needs. When we arrived both villas were so much larger than expected! First terras altas felt like a mansion especially with the long winding driveway, the cleaner Filizmina was so friendly and helpful, definitely the nicest cleaner we've ever had. We instantly fell in love with the villa, the photos really don't show how amazing it is! We managed to walk everywhere easily, to aldi, oceano, restaurants and got an uber to the beach.
Next Casa Leao was also immaculate and huge. Only a few mins down the road but the location felt very different and secluded which was a luxury. Again this villa was perfect and we enjoyed every moment.
Deposit was refunded quickly too. Will absolutely book with this agency again, can't recommend them enough! Just have to see what 2021 brings in regards to covid and hope we can get abroad again. Thanks so much to the team at the villa agency, they made our holiday one to remember

27 de outubro de 2020
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Resposta da The Villa Agency

Thank you so much for this detailed review which was an absolute pleasure to read. It has been a challenging year for everyone and reading your review really does make everything seem better! We LOVE what we do here and helping to arrange a perfect holiday means everything to us so thank you for sharing your experience so eloquently. ;0)

Avaliado com 5 de um total de 5 estrelas

Great holiday experience

We have been using the villa agency for a couple of years now and always had a first class service.
We have just spent 10 glorious days at Casa Luisa and everything was perfect.
The ladies who came to clean did a marvellous job and in these present times we felt comfortable in the knowledge that the Villa Agency had put in safe guarding measures to keep us safe.
We will certainly be using this company again.
Thank you.

27 de outubro de 2020
Avaliação não solicitada
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Resposta da The Villa Agency

Thank you so much. We are delighted that everything ran smoothly and we look forward to hearing from you again.
Stay safe.

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