ThinkEase Avaliações 9

Resposta de ThinkEase

Atualizado em 13 de dez. de 2025

Hi Jacob, as explained in response to your customer service message (which we replied to quickly), you added the same bundle to your cart twice. You then checked out with 6 bottles in your cart. That’s the reason the price was twice as much as just ordering 3 bottles. We canceled and refunded your order straight away, which you hadn’t actually asked us to do. We work very hard to ensure we respond to any customer questions quickly and helpfully. We also work very hard to provide our customers with the best possible product, prices and service. Your review is appreciated, but it’s incorrect and doesn’t actually mention any of these points.

Resposta de ThinkEase

20 de nov. de 2025

Hi Mahendra,

Thank you for your review, we’re always open to feedback, but we do want to correct a few points so that anyone reading this has the full picture.

Delivery & communication:
Your order was delayed and you were notified by email at the time about this. The delay was due to a temporary warehouse issue, not our normal service standard, and we apologise for the inconvenience.

Regarding customer service, we have now located your email in our spam folder. That’s why you did not receive a response. We take pride in replying to all support emails within 12 hours and in this case we clearly fell short, for that we’re sorry.

Subscription & “rules”:
There are no “subscription rules” or conditions at all. ThinkEase subscriptions can be cancelled at any time from your account or by contacting support@thinkease.com. In your case, only one bottle of ThinkEase was ever shipped and you successfully cancelled your subscription yourself.

About feeling more tired:
ThinkEase is one of the most comprehensively formulated nootropic supplements available, designed to support focus, mental clarity and sustained cognitive performance. There is nothing in the formula that would make you feel more tired.

Individual responses to any supplement can vary, and tiredness is more commonly linked to factors like poor sleep, stress, diet, changes in caffeine intake, other supplements/medications, or underlying health issues. We’d always recommend speaking with a healthcare professional if low energy persists.

We’re genuinely sorry that your experience didn’t match what most customers report with ThinkEase, but we also want to reassure prospective customers that:

- Delivery delays are the exception, not the norm,
- Subscriptions are fully flexible and cancellable at any time, and
- Our support team is normally very responsive when emails reach us correctly.

If you’d like us to review anything further about your order, you’re very welcome to contact us again and we’ll be happy to help.