I had wanted the children's resources in time for Safeguarding Sunday but had made the order quite late. Thirtyone:eight were very helpful on the phone and sent me the downloadable resources straight... Ver mais
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Veja o que dizem as avaliações
The product didn't arrive the first time. However, after sending an e-mail, 31:8 sent me the poster again, which arrived within a couple of days. Probably, the original problem was a postal delivery... Ver mais
A empresa respondeu
Staff are very helpful and willing to spend time answering questions. Good resources for DBS and Safeguarding and user-friendly systems, etc. A wide range of training resources delivered by different... Ver mais
We bought posters and a few handouts to supplement and back up showing of video in morning church service on Safeguarding Sunday. We are happy with the materials, but the “do not bend” A3 envelope wa... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Thirtyone:eight is one of the UK's leading independent Christian safeguarding charities, offering a complete safeguarding solution. We work to protect vulnerable people. Please note most of the reviews on this site are in relation to our online shop.
Informações de contato
Greenbox Storage,, BR8 7LT, Swanley, Reino Unido
- 0303 003 1111
- thirtyoneeight.org
4,6
Excelente
247 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good communication and helpful…
Very good communication and helpful clear advice. However, a couple of details that weren't given were assumed and put in the advice: two ages... I said early twenties and it said 21. Also said a youth member and it said under 18. Neither of these were what I said and were incorrect.
8 de setembro de 2023
Simply promising
Easy to follow instructions on completing the order. Help at hand, if required
25 de agosto de 2023
How hard can it be?
Ordered 3 items, 2 of each. Waited three weeks for delivery. Only one of each.
Raised issues. Subsequent delivery received just two of the three. Still waiting for the last one. Now six weeks since first ordered. These are A4 posters. How hard is it to deliver six peices of A4 paper?
Given two stars because customer service has bee easy to get in touch with and very polite.
22 de junho de 2023
Resposta da Thirtyone:eight
Hi there, really sorry to hear you had this experience. The final poster is on its way to you now but we agree we haven't met our high standard for customer service on this occasion so we can only apologise.
We're glad that you had a good experience with our team and hope you won't hesitate to contact us again should you need anything.
Help line was able to answer all my…
Help line was able to answer all my queries. Registering was easy. Emails taking me through the process. I also liked the website which offers training.
23 de julho de 2023
Quality product
Quality product. Useful reference pocket guide. Great price. Recommend.
29 de junho de 2023
Good website for information around Safeguarding
Easy to use website to order items. Good resources at a reasonable cost.
25 de junho de 2023
Thank you
Thank you. Good information and I liked the format with two handed presentation.
Two criticisms - (not just you - this happens all the time). Waiting for latecomers is such a waste of time (although I understand why you do it)
I found the pace of information presentation was slow. I think, I could have learnt this quicker.
15 de junho de 2023
Resposta da Thirtyone:eight
Hi there, thank you for choosing to train with us and for your valuable feedback. This has been passed on to the training team.
Great training resources
The training I received from them was very clear, helpful, targeted and professional.
6 de dezembro de 2022
That safeguarding should be a priority for everyone
Good resources easily available to the point
11 de junho de 2023
First Contact
An easy, uncomplicated process - definitely makes me want to review other products.
20 de maio de 2023
Really helpful support staff
24 de abril de 2023
Thirtyone:eight is a great resource for our Church
Thirtyone:eight give great support and advice. They have great resources and training option for continued development and maintaining best practices. Keeping our organisation up to date with information and new relevent legal requirements. Easy to use website and DBS check procedure. Really like the introduction of the new online ID checks for DBS, saving processing time and keeping individuals personal details secure. I wouldn't hesitate to recommend Thirtyone:eight services to other organisations.
Newsong Community Church
18 de abril de 2023
All provided as requested…
5 de abril de 2023
Easy to navigate
2 de março de 2023
Giving advice following up even if they…
Giving advice following up even if they do not get the response they expected.
23 de março de 2023
Great resources ty
16 de março de 2023
Excellent resources and advise
The guidance given is excellent both when I call for advise and in the material.online. thirty one eight has been invaluable when writing our safeguarding policy.
13 de março de 2023
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