I had wanted the children's resources in time for Safeguarding Sunday but had made the order quite late. Thirtyone:eight were very helpful on the phone and sent me the downloadable resources straight... Ver mais
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Veja o que dizem as avaliações
The product didn't arrive the first time. However, after sending an e-mail, 31:8 sent me the poster again, which arrived within a couple of days. Probably, the original problem was a postal delivery... Ver mais
A empresa respondeu
Staff are very helpful and willing to spend time answering questions. Good resources for DBS and Safeguarding and user-friendly systems, etc. A wide range of training resources delivered by different... Ver mais
We bought posters and a few handouts to supplement and back up showing of video in morning church service on Safeguarding Sunday. We are happy with the materials, but the “do not bend” A3 envelope wa... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Thirtyone:eight is one of the UK's leading independent Christian safeguarding charities, offering a complete safeguarding solution. We work to protect vulnerable people. Please note most of the reviews on this site are in relation to our online shop.
Informações de contato
Greenbox Storage,, BR8 7LT, Swanley, Reino Unido
- 0303 003 1111
- thirtyoneeight.org
4,6
Excelente
247 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prompt response and emails to check on…
Prompt response and emails to check on delivery address
12 de maio de 2025
Resposta da Thirtyone:eight
Thank you for your five star review. We're glad you experienced a prompt response.
The product didn't arrive.
The product didn't arrive the first time. However, after sending an e-mail, 31:8 sent me the poster again, which arrived within a couple of days. Probably, the original problem was a postal delivery issue rather than with them.
15 de abril de 2025
Resposta da Thirtyone:eight
We are sorry your order did not arrive. As per our email, we have dispatched your order again and it should be with you in the next few days. If you are still having issues, please don't hesitate to get in touch.
Matter rectified to full satisfaction
The item was never received . However a full refund has been given as well as a replacement item. I have therefore amended my review to FIVE Stars in relation to Thityone:eight. Thank you
3 de abril de 2025
Resposta da Thirtyone:eight
We're really sorry you didn't receive your order. We are issuing you a full refund, as well as sending the order again in case you may find it useful in the future.
Safeguarding awareness posters…
Good clear eye-catching posters which arrived promptly. Going to use these at a local bowls club.
31 de março de 2025
Resposta da Thirtyone:eight
Thank you for your review, we're glad you're happy with your order.
Good communication and quick delivery
Good communication and quick delivery, thanks
5 de abril de 2025
Resposta da Thirtyone:eight
Thank you for your review, we're glad your order arrived quickly.
Efficient service
The package with the resources were delivered accordingly and on time
It was also as shown on the pictures online.
4 de abril de 2025
Resposta da Thirtyone:eight
Thank you for your review. We're glad you are happy with your order.
Interesting choices of literature to…
Interesting choices of literature to support assertion that safeguarding is biblically based. You could choose almost any interaction that Jesus made with people. Good booklet.
24 de março de 2025
Resposta da Thirtyone:eight
Thank you for review. We're glad you found the booklet helpful.
The materials supplied were what we…
The materials supplied were what we wanted and of good quality. Delivered in good time.
11 de março de 2025
Resposta da Thirtyone:eight
Thank you for your review. We're glad you had a good experience.
Resposta da Thirtyone:eight
Thanks for your review. We're glad you had a positive experience.
I have yet to receive my order
6 de março de 2025
Resposta da Thirtyone:eight
We are sorry that your order has not yet arrived. We have checked the tracking and your package appears to have been lost by Royal Mail, so we have dispatched your order again. If you have any further queries please contact us on 0303 003 1111.
Item received on time.
25 de fevereiro de 2025
Resposta da Thirtyone:eight
Thank you for your review, we're glad your order arrived on time.
Knowledgeable, great service
As an organisation, the team at 31:8 is both knowledgeable and has provided a great service over the years back by well trained staff.
19 de fevereiro de 2025
Resposta da Thirtyone:eight
Thank you for your kind review.
Resposta da Thirtyone:eight
Thank you for your review. We're glad your order arrived quickly.
Reliable, helpful, quality.
good website. Found information required. Easy ordering, prompt delivery. Good price
thank you
12 de fevereiro de 2025
Resposta da Thirtyone:eight
Thank you for your kind review, we're glad you had a good experience with us.
Resposta da Thirtyone:eight
Thank you for your feedback, we're glad your order was delivered quickly.
1) Although was heartbroken that a note was not left to inform where the package was placed, the items were to my satisfaction and value for cost!! And I would recommend "Thirtyone:eight" 100%
1) I was heartbroken that a note was not sent or posted in my letterbox informing me that my parcel was left in a bin in my front garden. The items needed were urgently needed at the time of the order!
2) I did not receive a phone call or an email to notify me of the delivery! To my surprise, while putting out the rubbish, I discovered the parcel hidden between dustbins!!
21 de janeiro de 2025
Resposta da Thirtyone:eight
Hi, thank you for your kind comments about Thirtyone:eight. We're glad you are happy with your order.
We're so sorry delivery did not go well and that the courier did not communicate with you on this occasion.
Speedy delivery.
15 de janeiro de 2025
Resposta da Thirtyone:eight
Thank you for your feedback, we're glad your order was delivered quickly.
Resposta da Thirtyone:eight
Thank you for your review. I'm glad we were able to help you promptly.
It is the first time I have experienced…
It is the first time I have experienced this company so would like to reserve judgment appeared to be efficient
8 de janeiro de 2025
Resposta da Thirtyone:eight
Thank you for the review. If there is anything we can help you with, please feel free to call us during office hours on 0303 003 1111.
Resposta da Thirtyone:eight
Thank you for your review. We're glad you were able to find what you were looking for.
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