TH March Avaliações 

849
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Katie Has been really helpful to amend my quote and provide the right details after me giving the wrong email address. My problem was fully resolved in matter of minutes and customer attention was... Ver mais

Avaliado com 5 de um total de 5 estrelas

After 50 years involved in all aspects of personal insurance, i have never experienced such civility and service along with professional advice. Even the trainee ROS was superb. I have employed around... Ver mais

Avaliado com 5 de um total de 5 estrelas

The true measure of any insurance company is their behaviour when a claim presents itself. My wife was devastated by the loss of her ring, but the efficiency and compassion shown by the team really h... Ver mais

Avaliado com 1 de um total de 5 estrelas

My fiancé bought me a lovely diamond engagement ring and uploaded the link sent by TH March and now they’re saying he’s not sent them the right documentation. He has tried to phone them numerous times... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora de Jóias e Relógios
  2. também em
  3. Agência de seguros domiciliares
  4. Corretor de seguros
  5. Corretora de seguros
  6. Seguradora para Empresas
  7. Seguradora Pessoal

Sobre TH March

Escrito pela empresa

Trusted insurance advisors since 1887, it is our mission to be the trusted expert to all our policyholders: providing specialist advice, helping to manage the risks of everyday life, protecting against the unexpected, and above all giving our customers dedicated support during a claim. After all, that's where customers feel they need us the most.


We offer a broad range of products to insure the things that are precious to you, including your home, valuable possessions, your health, your life and your business.


Widely known as the foremost insurance brokers for the jewellery trade, we are experienced in meeting the insurance needs of retailers, designers, manufacturers, makers, repairers and of course the jewellery and watch wearers and collectors, who are all part of the UK’s diverse and vibrant jewellery scene.


Furthermore, our expertise extends to commercial and personal insurance products and guidance to suit the needs and requirements of all kinds of people and organisations.


We see our vision as to protect and enrich the lives of our customers, employees, partners and business communities. We are here to support, guide and advise you. You don't have to just take our word for it. Visit our website and take a look at what customers say about us. Talk to us about how we can help you!


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

849 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(849)

10 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Outstanding service from TH March.

Outstanding service from TH March.

I have been with this insurance company for over ten years. I had an unfortunate accident with my watch and from start to finish with the claim I had been informed of all the journey and updates. Amazing service from Oliver -claims handler who had a friendly approach with great customer service. Best insurance company I have ever dealt with.

29 de abril de 2022
Avaliação não solicitada
logotipo da TH March

Resposta da TH March

Dear Genette
Wow, what a lovely thing to say about us - that we are the best you have ever dealt with. Other than knowing we were able to be there to help when you needed us, we could not ask for more! We are pleased that you think the service is"amazing" and that you felt informed throughout your claim experience.
Thank you for taking the time to review us and thank you for your loyalty all these years.
Kind regards
Nat at THM

Avaliado com 1 de um total de 5 estrelas

phone to get a price to insure a…

phone to get a price to insure a watch.was told couldn’t give me a quote but did not give me a reason and i’m a registered foster parent with not a claim in my life it is a joke very let down .

7 de abril de 2022
Avaliação não solicitada
logotipo da TH March

Resposta da TH March

Dear David
No doubt our team explained a lot of this to you already, so it may not be of comfort - the fact that we are insurance brokers, with access to only one market when it comes to insuring jewellery and watches on their own. This means that from time to time when underwriters find that a customer’s information doesn’t match the criteria that fits into what they need to underwrite, they will be unable to quote, and we’re not able to help further with standalone insurance. We do try and provide guidance on other possible options, such as specialist home insurance, but if you'd like further guidance, do get in touch again. It is the nature of the business that different insurers follow their own different criteria when designing their products, setting their rates and underwriting rules. Although it might not be of comfort, we wanted to reiterate this to you, and to say that we do understand why it’s frustrating to not be able to get the insurance quotation for which you are looking and are sorry we cannot help you.
We wish you luck in your continuing search.
Kind regards
Nat at THM

Avaliado com 5 de um total de 5 estrelas

Prompt and Faultless service

Some weeks ago, I lost my wedding ring and finally contacted T.H. March. Jayde Bassett dealt with my claim throughout. I could not have asked for a more sympathetic and sensitive response. My claim was dealt with very efficiently and I was kept informed at all stages of the process. Any questions were answered thoroughly and patiently.
I have dealt with T.H. March for many years and will continue to use and recommend them for their excellent service.

7 de abril de 2022
Avaliação não solicitada
logotipo da TH March

Resposta da TH March

Dear Patricia
We're delighted to be there for you when you needed us, and glad that you found us helpful, efficient and sympathetic - all the things we strive to be every day for our customers. Thank you for being such a longstanding customer and trusting us to arrange the insurance of something precious to you.
Kind regards
Nat at THM

Avaliado com 5 de um total de 5 estrelas

Outstanding Service

As always, TH March are without doubt the best insurance company I have ever used. Outstanding service!

6 de abril de 2022
Avaliação não solicitada
logotipo da TH March

Resposta da TH March

Dear Marianne
Thank you for such wonderful words about us. We wanted to let you know we appreciate you taking the time to post a 5 star review about us, and to say it really brings a smile to all our faces to know you have trusted in our services for decades now. Long may our partnership last!
Kind regards
Nat at THM

Avaliado com 5 de um total de 5 estrelas

Very helpful!

Cannot thank Jayde enough for her help with my claim. The whole process was smooth and she kept me updated at all stages. Would not hesitate to recommend TH March.

6 de abril de 2022
Avaliação não solicitada
logotipo da TH March

Resposta da TH March

Dear Melody
We appreciate you taking the time to post this fantastic 5 star review about us, and will pass on your kind words to Jayde. We are pleased we were able to support you throughout your claim and that you found it smooth and felt you were kept informed appropriately. It makes us very happy that you would recommend TH March.
Kind regards
Nat at THM

Avaliado com 5 de um total de 5 estrelas

Couldn't of asked for a better…

Couldn't of asked for a better jewellery insurer, definitely recommend TH MARCH. They assisted me with a replacement watch and the transaction between myself and the jewellers couldn't be any more smoother.

I would like to thank TH march again for everything. I should be on my way to collect my replacement by the end of the week.

5 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Service !!

The service provided by TH March (Jayde Bassett) has been outstanding from start to finish following the theft of my mothers diamond engagement ring. The time, consideration, empathy and assistance provided to us throughout the whole process has been excellent. I have never previously experienced such good service from an insurance provider, as from the outset Jayde (on behalf of TH March) actively sought to achieve the best possible outcome for mum, in the shortest possible time and with the minimum amount of obstacles. This has been a really refreshing experience when dealing with an insurance provider and we will continue to use TH March for any insurance needs.

23 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant and personal service

I contacted TH March in a panic after discovering the loss of a ring. I was helped by Charlotte who walked me through the process, which was approved in a very stress-free way.
Luckily, the ring was recovered so the main claim was no longer needed, but I was advised to get the ring checked and repaired which TH March covered.
I was very happy with every element of communication with TH March, I have recommended them to friends and family, and will insure with TH March in the future!

10 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I spoke to Kay at THMarch after being…

I spoke to Kay at THMarch after being recommended by my jeweller re insuring my pieces. She was polite, clear and concise. All correspondence came in good time.

26 de fevereiro de 2022
logotipo da TH March

Resposta da TH March

Dear Tracy
We are pleased that our service met your expectations and that we were able to help protect your items in a timely and well-informed manner. Thank you for taking the time to write about us with a 5 star review.
Kind regards
Nat at THM

Avaliado com 5 de um total de 5 estrelas

We have had insurance for my wife's…

We have had insurance for my wife's engagement ring for 4 years now. Really professional service. I had to update out details and spoke with Kay today. She was really kind and helpful (even informed us that our house move saved our premium). Fantastic customer service.

22 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb service

Superb service. You can tell that TH March really understand their market and everything works wonderfully. Really reassuring for we customers.

15 de fevereiro de 2022
Avaliado com 5 de um total de 5 estrelas

Definitely 5 stars

Definitely 5 stars. I have been using them for the last 5 years. Whenever we call we get a pleasant and quick response. I feel so safe insuring my jewelry with them.

Great Work
Maria

11 de fevereiro de 2022
Avaliado com 5 de um total de 5 estrelas

Lost diamond

I lost the diamond from my engagement ring and Oliver from THMarsh was so efficient and helpful, even chasing the company to ensure the repairs were being completed. We never wanted to have to claim but when we had to the process was quick and painless. Would definitely recommend to insure here.

11 de fevereiro de 2022
Avaliação não solicitada

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