Lovely service however now need to return what I bough because "one size fits all" didnt fit my mare even when I adjusted the buckles!!
A empresa respondeu
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Veja o que dizem as avaliações
Delivery good, arrived when advised.
Bought a lovely saddlepad, exactly as described on website and very reasonably priced. Arrived promptly even over Christmas period. I will definitely be shopping there again.
A empresa respondeu
I bought one of their products online. What I paid for is not what I got at the end of the day. I have sent more than 5 emails to complain, with no response. The mobile number on the website is not wo... Ver mais
Detalhes da empresa
Escrito pela empresa
We are an online Tack shop suppling quality Equestrian goods to horse riders and owners throughout the Uk. With something to suit all budgets and many big brands stocked. We are a growing company who value our customers feedback on our service and products.
Informações de contato
Porth, Reino Unido
- thomasequestrian.com
1,7
Muito Ruim
36 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very speedy service…
I was very pleased with the speedy service I received and the good communication from Thomas Equestrian!
22 de junho de 2021
Avaliação não solicitada
Resposta da Thomas Equestrian
Thank you for taking the time to leave us a review. We are glad you were happy with the service received and if you have any further queries then please let us know.
Super helpful customer service
Super helpful customer service! And a quick delivery couldn’t ask for anything more 🥰
20 de junho de 2021
Avaliação não solicitada
Resposta da Thomas Equestrian
Thank you for taking the time to leave us a review. We are pleased you are happy with the service you received from us and if you have any future queries or questions please get in touch with us and we will be more than happy to help :-)
Loving the fly rugs especially the one…
Loving the fly rugs especially the one with butterflies on it … they are a super fit also look and feel amazing
17 de junho de 2021
Avaliação não solicitada
Resposta da Thomas Equestrian
Thank you for leaving us a review Sharon. We are glad your like the Fly Rugs, We love the Butterflies Fly rugs too!
Horse rugs
Excellent product really good communication and service, product arrived early. Will recommend and definitely use again
19 de abril de 2021
Arrived on time and helpful and…
Arrived on time and helpful and responsive when I had a query.
11 de abril de 2021
Great quality product
Great quality product. Very good price. Arrived within 5 days even though it was a bank holiday weekend.
6 de abril de 2021
Quick delivery good value
5 de abril de 2021
Resposta da Thomas Equestrian
Thank you for taking the time to leave us a review. We are glad your order arrived with you quickly.
Excellent service
Excellent service, prompt delivery, good quality item as expected
16 de março de 2021
Resposta da Thomas Equestrian
Thank you for taking the time to leave a review. We are glad to hear that you were pleased with the service and product.
Excellent
Excellent
I made 2separate purchases and immediately has one postage refunded . Excellent quality , cheap and very quick .
8 de março de 2021
Great communication
Great communication, product was cheap. Well packaged and arrived promptly.
I would recommend this company
7 de março de 2021
Very easy to order and quick delivery
Very easy to order and quick delivery , Hay nets are good just what I wanted . Will definitely use this site again .
4 de março de 2021
Resposta da Thomas Equestrian
Thank you for taking the time to leave a review. We are pleased you are happy with the items ordered and the service we provided. Hope to deal with you again in the future.
Ordered a foal head collar
Ordered a foal head collar. Exactly as described and very prompt delivery. Will definitely order from here again.
1 de março de 2021
Resposta da Thomas Equestrian
Thank you for taking the time to leave us a review. We are please to hear that you are happy with the item ordered and it arrived with you quickly.
Received martingale
Received martingale, very nice and so reasonably priced . Perfect for my 5 year old arab
8 de janeiro de 2021
Resposta da Thomas Equestrian
Thank you for taking the time to leave a review for us. I am glad you received the Martingale all ok and are happy with it.
Resposta da Thomas Equestrian
Thank you for taking the time to leave a review for us. We are glad you like the product purchased from us.
Very pleased with the service
Very pleased with the service. I was kept informed and my order arrived within an acceptable time. I would order again from them.
22 de novembro de 2020
Resposta da Thomas Equestrian
Thank you for taking the time to leave a review for us, it is appreciated.
Lovely service however now need to…
Lovely service however now need to return what I bough because "one size fits all" didnt fit my mare even when I adjusted the buckles!!
15 de novembro de 2020
Resposta da Thomas Equestrian
Thank you for taking the time to leave a review for us. We are sorry that the item you ordered didn't fit and that it needs to be returned. We welcome any feedback on both the service we provide and products we sell and we will look to improve our listings where possible regarding sizing information. Once again apologies that you needed to return the item back to us due to not fitting.
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