Thrifty Car Hire Ireland Avaliações 64

Good value. Friendly and competent service. Clear instructions re charges, extras from Nelisha. Always happy with the cars provided.

The vendor refused to use a VISA Premier card to block the insurance deposit, claiming that it didn't work in Ireland. I had to pay an extra insurance to lower the deposit, and then the VISA Premier suddenly wasn't an issue for blocking the new amount.
This was obviously a scheme to make me take the insurance. Disgraceful.

I've been renting v regularly (20+ times a year) mostly from South Lotos office in Dublin (very nice team). I generally always had positive experiences renting from Thrifty. One small thing that changed in recent years is they used to have better equipped cars before, now the cars are quite basic, I guess after Covid companies needed to look for cost cuts and they buy cheapest car versions...

Booked Thrifty through 3rd party.
Part of Hertz and received a warm, friendly, professional welcome at Cork airport desk by Edgar and Natasha. Return experience with John seamless too.
Still had to give credit card details in case of damages. Explained card refund on return and car checks approved.
The damages are recorded electronically and damage check sheet received via email and can upload extra photos for any discrepancies.
Shame no one at drop off to sign off return and give confirmation full refund on held credit card. Just have to wait and trust vendor in good faith. Hence 4 stars but staff on pick up and return at Cork were faultless - 5 star desk team.

The car was ok, but we were charged for additional products we didn't want without even asking us. I wanted a supercover for €105, but thay charged us another €50 for tyres and glass cov and €67,5 for fuel purchase option. When I was paying I didn’t see the the total amount on the display (there was non). When I saw the bill, I asked why they charged me over €200 and they told me, that the extra €100 is a deposit I’ll get back if I return the car on time. I got back the €67,5 for the fuel since I returned it full, but the €50 got lost of course. Never pay them untill you’ll see the exact amount displayed and complain immediatelly at the desk if you’ll see something is wrong.

Rented a car with them in the summer at orlando International Airport... returned car same as I picked up.....fuel full etc
When they emailed me a receipt an hour later they changed me $30 for fuel.....I called them from airport and they could not do anything for 24-48hrs.....by that time I would be home......it would cost me $30 in phones.. . Disgraceful.. will not use again

We had a holiday in May in orlando. We paid 500 deposit from our bank account. Now where in August and still waiting for our deposit back. Shocking

Avoid .... had pre booked everything online including insurance . After everything was booked it said i needed a credit card in my name . I had cash , my wifes credit card, a revolute card, but didn't have my own card. No other options to pay at all. Left me stranded in dublin at 2 am

We picked up our hire car at Cork Airport on Saturday 10th June in the evening. We had booked with Holiday Autos to get a Thrifty car. We had booked a 5 door car but received a 3 door one. We then drove about an hour to our destination in West Cork. Before we got there, the tyre essentially fell off the car and we couldn't go any further. This was at about 22:40 in the evening. I called the emergency helpline, and the guy on the other end said he'd contact someone, but then said 'oh but I do finish in 3 minutes' and proceeded to go home. We were 2 women, 1 with mobility issues, stranded on the side of the road in the middle of nowhere. I called repeatedly and we waited over an hour. No one showed up until the next morning, after I'd called again. We paid for 3 days for the car, but we unable to use it to get to our destination on Saturday and for the whole of Sunday morning. We were then charged €150 for the callout plus approximately €150 for the tyre. I've never rented a car in Ireland before and this was the worst experience with a rental I've ever had.

We hired a car from Kerry and was told no extra costs.
When we got home an extra £50 was taken from our deposit credit card for an upgrade we didn’t agree to nor signed for but a forged signature was later discovered and reported to Thirty and the police

Nothing was done.

Stay well away from this car hire

Thrifty.ie is actually Hertz.ie
The service and cars are soooooo old and dated and not up to standards of a car rental company. My car I hired smelt so bad of smoke when I picked it up from the airport, ands was not cleaned at all inside or out. The gear stick had issues and very difficult to use. When I told the guy at the desk and at drop off they just shrugged and said "oh well"
and you get overcharged on absolutely everything! NEVER WILL I EVER USE Thrifty.ie or Hertz.ie AGAIN.

Insurance is a scam. They oblige you to block $3000 in your credit card and buy very expensive insurance, if you indicate you have other insurance such as covered by your credit card then they ask for a letter from your credit card company which is ofcourse impossible. They give you an option of blocking $5000 if you deny insurance which my card denied. A scam in every sense.

I feel like I was scammed. Arrived on-time for my pick-up. I waited in line for almost 1 hour to be told that my car would not be ready for another hour. The only option I was given was to upgrade to a larger car at my own cost or wait another hour, making it 2 hours! I upgraded as I was in a rush but would not go with this company again.

I do not trust this company. When the car was picked up for return the man went around the car to inspect and went straight to the front passenger wheel and pointed out 2 small scratches almost invisible and similar to one pointed out when I first got the car. I am convinced I did not cause these scratches but I was charged £125. Outrageous since they will not need anyrepair. A rip off.

Avoid Thrifty if you are travelling to Ireland and especially Shannon ! Just been charged €685 for scratch which we did not cause and have photos to prove.However because car was returned out of hours before 6am we are apparently responsible for any damage to car up to the time Thrifty can do a post rental inspection, in our case 10.10am despite the fact they open at 6 am.Alleged scratch looks too straight to be accidental !! Avoid Thrifty/Hertz

AVOID THIS COMPANY AT ALL COST!!
(read others' reviews online and you will agree with me)

I am a gold member at Hertz in the US & Canada and I had no problem renting or returning before, Dublin Airport Hertz/Thrifty however, is a complete ripoff (scam, if i may)

Rented a car at Dublin Airport for 7 days (Aug 2021), kindly declined all insurance as my credit card provides full coverage. At time of rental, the staff told me the amount on the agreement would be the full amount I paid and whatever I paid before was just holding.

Received a bill of extra EUR 151 on my credit card today for insurance that I did not agree on (EUR 19 x 7 x 13.5% tax). Called their customer services and the manager said he couldn't help because that's what I signed.

If you google "Thrifty Dublin Review", you can easily find similar experiences. I am deeply disappointed by such dishonest act. I hope this review could be helpful if you're planning a road trip in Ireland.

Terrible experience, can only use credit card as a method for deposit when collecting car which needs to be in the drivers name (not everyone has a credit card with visa debit accepted everywhere else these days) but will happily accept debit card payment for everything else under anyone’s name. Counter pickup staff were very dismissive at the Dublin airport branch & had a “take it or leave it” attitude throughout.

AVOID, use anyone or anything else. Also if booking through Auto Europe especially (like we did), beware of the above. The only plus they had were the guys we dropped off the car to after who were very obliging & friendly.

As this was the first time for me to rent a car I was a little nervous, I had seen some bad reviews so I expected bad things.
My experience with Thrifty car hire in Dublin airport was fantastic from first contact up to returning the car.
Value for money is very good, ease of process very good, staff are so polite and professional and helpful, I would highly recommend this service to anyone looking for a rental car at Dublin airport..

PLEASE STAY AWAY FROM THRIFTY CAR RENTAL BELFAST BOUCHER RD BRANCH..
I Was involved in a car accident a number of weeks ago and was advised to pick up a hire car from this company.

After driving the car for a week, I Washed and hoovered car then returned back to Boucher office, The guy that cleans the cars checked around the car to find x2 Very small stone chips, he took photos of this, when I asked why, he replied it’s ONLY WARE & TEAR, then after x2 wks gets a call from the rental company telling me I damaged the car, NO maybe the damage was already there and yous are trying to pass it on to another customer, I asked the Manager why does your Employees advise the car only has WARE & TEAR then gets you to sign his iPad, then x2 weeks later get a damaged report sent. that’s breaking the Law ie Intrapment with out knowing.

Stay away from THRIFTY HIRE or you will end up signing your Bank account away !!!

Find another company, they are not accepting debet cards or cash and force you a very expensive insurance, so it become very expensive. Double as we were told at ordering the rent through autoeurope.