Package came relatively quick despite ordering during the holiday time. Got 2 pairs of gloves for my squad and absolutely loved that they sent little sprouts in the pack. Little unexpected things li... Ver mais
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Great pricing, fast shipping. My only complaint is I had chosen PayPal for payment, however your site automatically charged my charge card. The company has responded very quickly with some help regar... Ver mais
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The gloves and lights are great! The light are extremely vibrant and provides an excellent show. However, the batteries become unseated very easily which I was able to solve by wrapping them in rubber... Ver mais
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I had ordered gloves & extendos but they kept turning off. I messaged them and they helped me by responding very quickly & made it right by sending me batteries & refunding me for the ones that weren’... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Throwlights, our mission is to create a future where lightshows are a globally respected and celebrated artform. We provide premium LED glove sets, LED bulbs, and custom bulb chips to light show artists who often perform at music festivals and raves.
Informações de contato
P.O. Box 3613, 92085, Vista, Estados Unidos
- customerservice@throwlights.com
- throwlights.com
4,5
Excelente
121 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Shipping was fast and their chips are…
Shipping was fast and their chips are good.
15 de abril de 2025
Resposta de Throwlights
Thank you Dustin!
Lovee every detail they do Making sure…
Lovee every detail they do Making sure you get what you need
24 de março de 2025
Resposta de Throwlights
Thank you Cache!
Great quality parts for DIY flow toys
Great quality parts for DIY flow toys. Labeled clearly and well packaged. Responsive and helpful humans on the other end. Best selection of high quality strobes I've seen on the internet. Very refreshing to not buy from Amazon or whatever.
21 de fevereiro de 2025
Resposta de Throwlights
Thank you Kevin!
High recommend!!
It was very personal when I received my package. It had hand written thank you on the receipt and even had a sprout clip. It really gave me the PLUR vibes I remember when I used to go to events and I will definitely purchase from them again.
17 de janeiro de 2025
Resposta de Throwlights
Thank you! So happy we were able to share PLUR vibes with you :)
- Jocelyn @ Throwlights
Already broke and no replacement for my…
Already broke and no replacement for my gloves ( only have one size and of course not my size ) so having to buy an entire new set . Disappointed beyond belief
16 de dezembro de 2024
Resposta de Throwlights
Hi Brittney, I'm terribly sorry to hear about this experience. We're happy to replace any broken chips as well as send you a different sized glove free of charge. Can you please send an email to help@throwlights.com?
I Love my LiGhTs!!
I Love my LiGhTs!!! !!! !!!
First-time buyer, AmAzEd by the quality, already OrDeRing More a Few More BacK UpS... : :: :::]]] ]] ]
19 de dezembro de 2024
Resposta de Throwlights
Thank you Sam!
The glove lights are so cheaply made…
The glove lights are so cheaply made that they can't last through one festival without the the chip burning out! Look what?!?! I wish emazing lights was back...
23 de agosto de 2024
Resposta de Throwlights
Hi Alvaro, we’re sorry to hear about your recent experience and understand how important reliability is at festivals. We’ve reached out to you via email to address the issue and find a suitable resolution. Your satisfaction is our priority, and we look forward to making this right for you.
It’s November 6th and I ordered or…
It’s November 6th and I ordered or October 27th with zero shipping updates.
27 de outubro de 2024
Resposta de Throwlights
Hi Alex,
Thank you for reaching out and sharing your experience. We sincerely apologize for the lack of updates and the delay with your order. We sent an email on October 31 with an update on your order, informing you of the current shipping delays due to supply chain issues, as well as a $10 discount code as an apology for the inconvenience.
We’re actively tracking your order to ensure it’s shipped as soon as possible. Your business means a lot to us, and we’re committed to making things right. We’ll reach out directly to provide further assistance and any additional updates.
Thank you for your patience, and we’re here to support you in any way possible.
Best,
Andrew Z. & the Throwlights Team
Still havent received my gloves and it…
Still havent received my gloves and it has been 3 weeks
25 de outubro de 2024
Resposta de Throwlights
Hi Johnathan,
We’re so sorry to hear about your experience and the delay with your order. We absolutely understand how frustrating it must be to be waiting, especially when you're excited about a new product.
We sent an email on October 31 with an update on your order and a $10 discount code as a small token of our apology. It looks like your order was placed on October 25, and we expect it to be on its way very soon, within the five-business-day window we shared earlier. We’re here to make this right in any way possible and will reach out directly to provide additional support.
We deeply value your business and are dedicated to ensuring you have a great experience with us. Thank you so much for your patience and for giving us the chance to improve.
Best,
Andrew Z. & the Throwlights Team
I found it by accident
I found it by accident! And it ended up being a fast process, great customer service, and more than i expected. The gloves fit perfectly, they are exactly what i wanted, they sent me a sprout and a sticker too so that was really nice. Totally recommend
26 de setembro de 2024
Resposta de Throwlights
Thank you Kiki!
Great customer service
Awesome customer service. One of the lights i got wasn't functioning properly, they sent a replacement to me fast enough to make it before the festival!
26 de agosto de 2024
Resposta de Throwlights
Thank you Rayen!
Resposta de Throwlights
Thank you Mitchell!
One of the lights did not work and the…
One of the lights did not work and the case was broken
22 de agosto de 2024
Resposta de Throwlights
Hi Eric,
I'm sorry that one of the lights didn't work and that the case was broken. We want to make this right for you, so I'm sending you a replacement light and casing right away. You should see an email confirmation with the tracking details.
Thank you for letting us know, and I appreciate your understanding. If there's anything else we can help with, please don't hesitate to let us know.
Best,
Jocelyn @ Throwlights
Great Quality
Super quick, high quality gloves and accessories and fast customer service. They’re the best!
27 de julho de 2024
Resposta de Throwlights
Thank you Jack!
Resposta de Throwlights
Thank you Nathan!
Overall Great
Great prices! They also sent me a little draw string bag for free with my order (probably because I stocked up on what I needed)!
23 de maio de 2024
Resposta de Throwlights
Thank you Thomas!
Fast ship the best price to get your…
Fast ship the best price to get your batteries there throw lights led gloves stay nice and bright 😎 they perform really well
1 de junho de 2024
Absolutely perfect I bought a refresh…
Absolutely perfect I bought a refresh pack for Bonnaroo and they sent two sprouts with it !!!
10/10 would order again
30 de maio de 2024
Resposta de Throwlights
Thank you Timothy! Have a fantastic festival :D
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