I read a lot of reviews of this company before purchasing from them, so I was very disappointed at how things turned out. Their customer service is slow and frustrating, especially if you have a prob... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Fast delivery…. Easy to set up. I am a patient with lymphoedema in my chest wall after cancer treatment. For the first time, I tried using this tape by myself; easy to apply, good quality…After seve... Ver mais
The mustache tool is exceptionally well made and of high quality. However, it is very, very similar to another thysol tool having a non-slip point for a better grasp. The one I mistakenly ordered had... Ver mais
A empresa respondeu
Great, fast postage, very responsive but if you’re considering buying the FASCIQ® Sports Cupping Set – Trigger Point Cups DO NOT WASTE YOUR MONEY, THEY ARE 100% USELESS! The only reason they lost... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Since August 2024 we have moved to a different review platform. Please find our current ratings at our website. See you there!
Informações de contato
1 Seib Road, 4562, Eumundi, Austrália
- 0411129759
- info@thysol.com.au
- thysol.com.au
4,0
Muito Bom
253 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
,excellent!!my purchase is on time
,excellent!!my purchase is on time. Thanks to u
16 de novembro de 2020
The product is great as advertised and…
The product is great as advertised and was really quick to deliver
12 de novembro de 2020
Supportive and product delivered on…
Supportive and product delivered on time.
The tool has saved me from costly physio requirements.
8 de novembro de 2020
These are fantastic
These are fantastic, good value and easy to use. They come in a tidy little bag and I'm using mainly for neck tension getting great results.
I wish I knew about them earlier.
6 de novembro de 2020
Im still waiting for my order😔
20 de outubro de 2020
The parcel was received damaged with a…
The parcel was received damaged with a small part of the tape itself slightly compromised. Perhaps packaging may benefit from improvement.
17 de outubro de 2020
Used them with my personal trainer
Used them with my personal trainer. Loved them. Great quality.
14 de outubro de 2020
Really good quality resistance bands
Really good quality resistance bands. Came on time. Very happy!
12 de outubro de 2020
Great experience
Great experience , prompt service , very happy with the Massage tool I bought . Good value .
10 de outubro de 2020
Avaliação não solicitada
Product works well on our dog who has a…
Product works well on our dog who has a torn cruciate ligment
6 de outubro de 2020
Avaliação não solicitada
Suction cups - Missing one of my cups in pack of 4…
Missing one of my cups in pack of 4 only 3 in pack of 4 arrived! Cups are too cloudy to see through to visually see clearly what is going on with skin underneath.
13 de setembro de 2020
Avaliação não solicitada
Resposta da THYSOL Australia
Hi Heidi, sorry to hear you are not happy with the cups. Please feel free to contact me further for a replacement of the missing cup and to discuss options for other cups. Regards Tony
Great service and product
10 de setembro de 2020
Avaliação não solicitada
Still waiting on my order weeks later
2 de setembro de 2020
Avaliação não solicitada
Resposta da THYSOL Australia
Dear Kylee,
I am very sorry to hear that your order hasn't arrived yet. Unfortunately due to COVID-19 specific areas may experience delays in the Australia Post's delivery times based on local conditions.
Could you please contact us (by mail or phone)? That way we can check your specific situation/order and follow up accordingly.
I am sorry for the inconvenience and hope to hear from you soon.
Kind regards,
Leon Koerssen
THYSOL Australia
Great to deal with but Don’t waste your money on the FASCIQ® Sports Cupping Set
Great, fast postage, very responsive but if you’re considering buying the FASCIQ® Sports Cupping Set – Trigger Point Cups DO NOT WASTE YOUR MONEY, THEY ARE 100% USELESS!
The only reason they lost a star was for offering these cups as useful, they obviously don’t try their own products.
The issue is they have a wide flat contact surface as opposed to a rounded edge, meaning they don’t maintain contact. I was going to trial them for a few weeks before buying some more in bulk, it only took me a few minutes to realise these cups are junk. I bought the FASCIQ® Silicone Cupping Set – Small and Large Cups instead and they work perfectly.
1 de setembro de 2020
Avaliação não solicitada
Resposta da THYSOL Australia
Dear Phil,
First of all, thank you for your review and feedback.
Though you are very positive regarding our general service and shopping experience, I also read that you wouldn't recommend our FASCIQ® Sports Cupping Set to others unfortunately.
Of course I would like to hear more about your feedback about the product. What would you alter and why? Could you contact me regarding this matter (by phone or email)?
Additionally, I would like to highlight to you our refund/return policy. Within a period of 30 days, you can return the product and exchange it for another or ask for a refund.
Again thank you for you review and feedback. Really appreciate your time/effort and I hope to hear from you soon.
Kind regards,
Leon Koerssen
THYSOL Australia
Product has not arrived
1 de setembro de 2020
Avaliação não solicitada
Resposta da THYSOL Australia
Dear Lorena,
Could you please contact us (by mail or phone)? That way we can check your specific situation/order and follow up accordingly.
I am very sorry to hear that your order hasn't arrived yet. Unfortunately due to COVID-19 specific areas may experience delays in the Australia Post's delivery times based on local conditions.
Again I am sorry for the inconvenience caused and I hope to hear from you soon.
Kind regards,
Leon Koerssen
THYSOL Australia
Good product
It is very easy to use product and very effective I have used it 3-4 times and love doing it alternative days. Good for the skin feels good after every use.
14 de agosto de 2020
Avaliação não solicitada
Very happy with the product and…
Very happy with the product and service. Thank you
13 de agosto de 2020
Avaliação não solicitada
Excellent customer support and quality product
Excellent customer support, product quality and quick reliable delivery!
Highly recommended
8 de agosto de 2020
Avaliação não solicitada
Great product and fast delivery
7 de agosto de 2020
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.