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Tidy Tot was born from one mum’s desire to turn her anxieties when weaning into something positive. What started as one product, designed to make weaning easier for parents whilst letting babies simply 'be babies', is now a successful global business with a host of awards under it's belt. The multi-award winning Tidy Tot Bib & Tray Kit is recognised worldwide for the benefits it brings to Baby Led and Sensory Weaning. We have extended the range to introduce our award-winning Cover & Catch Bib, our toddler friendly Long Length Coverall Bib and our Bamboo Wash Mitts to help with the post-meal clean up and bath time! We are really proud of our latest product, Snack & Doodle which combines environment pleasing reusable food bags with the creativity of a water colouring mat
The Courtyard, Earl Road, SK86GN, Cheadle Hulme, Reino Unido
3,2
6 avaliações
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I ordered on 26th June & still waiting for it to arrive. This was for nephew’s birthday so had to buy a different gift. I have emailed & had no response. Will send another email today. Sadly, I won’t be recommending this company to my friends & family
Great company and baby gifts. and customer care is 100% amazing. I had a problem and it was solved straight away with Claudia. Kept me informed of progress and even changed the address of the delivery to Wales. Would highly recommend.
Resposta da Tidy Tot
Thank you so much for your kind words! I am so pleased I could help and get everything sorted for you. Your recommendation means a lot, especially to us as a small family-run business. Thank you for your support, and we hope to welcome you again in the future! 😊
Incitation à diffuser un code promo contre récompense, mais refus de d'envoyer les contreparties promises: je n'aurai pas respecté des conditions d'utilisation qui ne figurent pas dans le mail incitant au partage.
C'est une belle arnaque!
I really like the design of their bibs and tray kit, as we have a dog and this really helps keep mealtimes peaceful! I've ordered about 8-10 bibs from them in total, but unfortunately 5 of them have started to fall apart (the lining and the fabric coming apart) after around 4 months of use, despite following care instructions.
I was prepared to replace them myself, but upon contacting customer service, was pleasantly surprised by the after sales care. Claudia thanked me for my feedback, and asked me to take photos of the faulty products and their batch number so that she could get in touch with the manufacturers. She offered to replace the products for me. This high level of customer service really shows the pride they have in their products as well as the care they have for customer satisfaction.
I'm extremely impressed with not just the product, but with the company in general. I hope they go from strength to strength.
Resposta da Tidy Tot
Dear Mary,
Thank you so much for your kind words and for choosing our bibs for your baby. We are delighted to hear that they have made mealtimes more peaceful for you (although we are sorry for your dog missing on little treats). 😊
Issues can occur, unfortunately, but we are always ready to correct them. We maintain regular communication with our manufacturer to minimize these issues and greatly appreciate our customers' understanding.
As fellow parents, we understand how important good baby products are and value your time. Thank you for taking the time to leave us a review and for your understanding. We are truly fortunate to have wonderful customers like you!
Claudia & the Tidy Tot team
I placed an order 10 days ago and I have not received it. I have emailed them to query where it is as mentioned in the FAQs, but I have not received a response. The tracking information provided does not give any further details. A response to my email with an update would be appreciated, never mind the product I ordered and paid for!!
Ordered 2 cover & catch bibs for our grandchildren the quality is great and the delivery was right on time will definitely order from this family owned British company again thanks Tidy Tots
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