The dryier came scratched and Tiedex held the transport company responsible. They gave me, in principle, the only option of returning it, with me paying the expense. I refused, so, after several email... Ver mais
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Veja o que dizem as avaliações
Tiedex provided us with great services. The company willing to go extra steps in helping to get shipping rate for our comparison. Very fast in arranging shipping for us. They even provided us with pac... Ver mais
A empresa respondeu
We ordered a large garden shed from TieDex, and it arrived exactly when they said it would. The delivery came on a big truck due to the size, and the driver was very professional, helping us check eve... Ver mais
A empresa respondeu
The Rangemaster Pro 110 is a great cooker when it’s up and running. It cooks brilliantly, has plenty of space, and looks fantastic in the kitchen. Any issues we’ve had are being dealt with, and the su... Ver mais
A empresa respondeu
Detalhes da empresa
- Atacadista de artigos para casa
- Loja de Eletrodomésticos
- Loja de Informática
- Centro de Jardinagem
- Loja de Móveis de Jardim
- Loja de móveis para escritório
Escrito pela empresa
TieDex Limited (www.tiedex.co.uk ) is a UK-based online sales and international distribution company, supplying top-branded, genuine products to customers across the UK and worldwide. We are committed to providing authentic, high-quality goods supported by efficient logistics, dependable delivery, and exceptional customer service. As a forward-thinking company, TieDex continues to lead in eCommerce innovation, digital retail, and global distribution, ensuring customers receive the best products quickly and reliably. From our UK base, we serve retail partners and consumers with complete confidence in product authenticity and fast fulfilment. Every order is handled with care, combining trusted UK service with international reach. Our Product Categories Garden Products – Premium outdoor tools, accessories, and living solutions. Electronics – Smart gadgets and advanced home technology. PCs & Laptops – Reliable systems from trusted global brands. Fridges & Freezers – Energy-efficient and durable cooling appliances. Exercise Equipment – High-performance treadmills, bikes, and home gym gear. Swiss-Made Washers – Precision-engineered washing machines for long-lasting performance. Why Choose TieDex Limited UK-based with global distribution network 100% genuine, branded products Fast UK & international shipping Secure online ordering Competitive prices and trusted service
Informações de contato
124 CITY ROAD LONDON , EC1V 2NX, LONDON , Reino Unido
- 03301333111
- info@tiedex.co.uk
- tiedex.co.uk
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I ordered a rotary washing line a few…
I ordered a rotary washing line a few days ago. Received a call today advising me that the shipping charges would be higher than the value of the item & would I like a total refund.
Most companies wouldn’t think twice but Tiedex went above & beyond by contacting me.
Thank you for fantastic customer service.
We did not like the chairs and want to…
We did not like the chairs and want to return them...I am still awaiting pick up of the chairs and have not been told when this will happen. I was told that I can't get a refund until the chairs are returned.
Good communications
Good communications
Package arrived promptly and in good condition
Bin delivered quickly in good condition
Received the bin quickly and in good condition. No complaints
Very good customer service
Very good customer service, very prompt return on email queries & very helpful. Would buy from this company again based on this positive experience.
Very pleased with the product
Very pleased with the product, the price and the delivery time.
conned by small print!
No prior warning of import taxes, because nobody would continue with the order if they did. I called to complain and whilst discussing the issue, there was baby crying in the background!!!
Not at all professional, will not use again.
Subtotal £110.99
Shipping £24.99
Taxes £0.00
Total £135.98 GBP
The website clearly says Taxes 0.00! But once disptched there is no going back, had to pay 50.00 euros.
Thanks Tiedex
Arrived a bit earlier than expected…
Arrived a bit earlier than expected which was great and good communication and service from the delivery driver
Just perfect blu ray player for my lgc1 tv
Excellent service given easy to order my product online. Good delivery time within a week very happy with my lg blu ray player very good picture quality in Dolby vision and easy to use.
I sincerely didn’t want to come here to…
I sincerely didn’t want to come here to give a bad review because I am also an entrepreneur but I believe my review can help someone and also help the seller get feedback for change. I bought a ninja foodie blender from the Tiedex website on the 7th of January and got the item 10th of January. This item looked opened and dirty looked like it had been used and some items missing. I complained to the seller and he promised to arrange pick up and replace it for me. Till today, I am yet to get a response from the seller for reasons for not picking up on the day they promised to pick up and the item is still not replaced. The whole experience has been draining. If you can avoid this seller please do.
Great Service and Communication
A1 Service
When I started my order I got a whatsapp message and he kept in contact explaining everything so I would have it in time for Christmas A1 service but I got caught for €122 customs which put a big damper on my delivery. I ordered the Basketball Arcade and it was very well packaged and a very enjoyable game enjoyed by all the family. I would highly recommend Tiedex.
they gave me a refund
they gave me a refund, quickly and without any problems, excellent.
Very timely delivery and communication…
Very timely delivery and communication good.
sent wrong item out to the tune of item…
sent wrong item out to the tune of item received was over £100 cheaper then mucked me about supposedly sorting replacement part, then just insisted on taking item back with refund after I said was going to claim through c/card company

Resposta da TIEDEX LIMITED
Thank you very much A+ on customer service.
Thank you very much for fast replacement on my damaged dimplex stove. I appreciate the outstanding customer service on making this procedure go well.
Thank you very much
Mark
Excellent customer service and delivery…
Excellent customer service and delivery on time. Would recommend.
Had to pay an additional €100 extra upon delivery
I paid in full for the item I bought including delivery but when it arrived UPS the delivery company wanted another €100. I had to pay this to receive the goods.
I purchased this item from Tiedax and it included shipping and delivery. You should not have to pay again. This cost is hidden from the outset.
Excellent communication and delivery…
Excellent communication and delivery arrived on time. I would recommend.
Excellent fast shipping and…
Excellent fast shipping and communication. But the product was slightly scratched and had some chipping. Doesn't affect the function of the products though. It could've been manufacturer's fault.
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