Tiger Brokers(Singapore) Avaliações 

27
•
O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Needed a 2nd account for my daughter to learn on,all docs in order,waited 2 days, sent a msg from the app to ''rush'', nothing, after a week I emailed directly, repy said be patient etc. then nothing... Ver mais

Avaliado com 1 de um total de 5 estrelas

Had difficulty wirh sending bill for verification... Got into live chat with someone named Cyn. I was typing in a café, granted, I type slow... 10 seconds later, this Cyn person who is hired to help a... Ver mais

Avaliado com 1 de um total de 5 estrelas

Tried to open an account for my dad. I have financial power of attorney and provided the details like tax file number and driver’s license number. I gave them the phone number of my sister who also ha... Ver mais

Avaliado com 3 de um total de 5 estrelas

My question is, why is it hard for Tiger broker to fill my orders, especially pre-market in USA. Even during market hours I will place an order and it will not be filled, I called customer care to c... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor Financeiro

Escrito pela empresa

Tiger Brokers is a leading global online broker listed on Nasdaq (TIGR), trusted by 10 million users worldwide, Tiger Brokers Singapore provides users with access to global markets-US, SG, HK, AU and China stocks, options, futures, funds, etc. Join Tiger Brokers and enjoy a bundle of welcome prizes.


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

27 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,1

Todas as avaliações

(27)

6 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

The worst traders I've ever dealt with

The worst traders I've even dealt with. One of their main his CHOW answers the phone and won't speak. He lies all the time and when you have a problem they will tell you that CHOW no longer works there, in the same day I comained. They are totally useless. DO NOT USE THESE GUYS. Use superhero. It's aussie based and awesome. TIGERTRADE are the absolute worst you can find. So many issues with the. STAY AWAY FROM TIGER TRADE. AWFUL AWFUL AWFUL PEOPLE. I swear to God these guys are bad. If you want to worry about your money then these are the guys for you. They truly don't care about you one bit at all.

16 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

As a customer of tigerbrokers in australia

As a customer of tigerbrokers in Australia, I think their APP interface is very neat, and the Australian stock commission is very low, which meets my trading needs. In particular, it also has the options trading function of US stocks, which is better than the products of CBA Bank in Australia in terms of fees and rates. Completely easy to use

23 de outubro de 2023
Avaliação não solicitada
logotipo da Tiger Brokers(Singapore)

Resposta da Tiger Brokers(Singapore)

Thank you so much for sharing your feedback with us! We are thrilled to hear that we were able to exceed your expectations.
Once again, thank you for choosing Tiger Brokers. We appreciate your kind words and are delighted to have you as a satisfied customer.

Avaliado com 3 de um total de 5 estrelas

My question is

My question is, why is it hard for Tiger broker to fill my orders, especially pre-market in USA.
Even during market hours I will place an order and it will not be filled, I called customer care to complain ,no body has gothen back to me.
I prefare pre-market trading, as it is now am struggling to trade at this hour, and Tiger broker stated you can trade Pre & post market hour.From my experiences is not working ,please do something about it.The platform is wonderful,no doubt about that. They need the work on fast execution of orders.

28 de setembro de 2023
Avaliação não solicitada
logotipo da Tiger Brokers(Singapore)

Resposta da Tiger Brokers(Singapore)

Hi! We sincerely apologize for any negative experience you may have had and understand your frustration.
Tiger provides pre- and post- market trading features, and there may be multiple reasons for your orders not filled. If you would kindly provide us with more details and the specific issues you encountered, we will investigate the matter thoroughly and work towards a satisfactory resolution.
Please feel free to contact our Customer Service Team either via online chat, by WhatsApp +65 6331 2277, or by emailing service@tigerbrokers.com.sg. We look forward to assisting you further and improving your overall experience with us. Thank you!

Avaliado com 1 de um total de 5 estrelas

Tiger Brokers customer service agent is…

Tiger Brokers customer service agent is very very lousy. She gave me the wrong instructions to transfer my money in the [future] a/c and couldn't transfer it. She promised to return my call but didn't. That was in March. Now it is July. I tried calling tiger brokers again but have yet to resolve this issue.
As a result of her mistakes, I lost $$ on currency exchanges and was charged interest (even it was 0.49 USD) I am very pissed.

15 de maio de 2023
Avaliação não solicitada
logotipo da Tiger Brokers(Singapore)

Resposta da Tiger Brokers(Singapore)

Hi! We sincerely apologize for any negative experience you may have had and understand your frustration.
We would appreciate the opportunity to make it right for you. If you would kindly provide us with more details and the specific issues you encountered, we will investigate the matter thoroughly and work towards a satisfactory resolution.
Please feel free to contact our Customer Service Team either via online chat, by WhatsApp +65 6331 2277, or by emailing service@tigerbrokers.com.sg. We look forward to assisting you further and improving your overall experience with us. Thank you!

Avaliado com 4 de um total de 5 estrelas

I was a bit skeptical in the beginning…

I was a bit skeptical in the beginning but after I gave them a chance they proved me wrong by showing me the steady return that they are advertising them selfs with . Thanks =) !

29 de março de 2023
Avaliação não solicitada
logotipo da Tiger Brokers(Singapore)

Resposta da Tiger Brokers(Singapore)

Thank you so much for sharing your feedback with us! We are thrilled to hear that we were able to exceed your expectations.
Once again, thank you for choosing Tiger Brokers. We appreciate your kind words and are delighted to have you as a satisfied customer.

Avaliado com 5 de um total de 5 estrelas

Recommend it

I'm using it for more than a year now. Awesome app with great community features. The Mac version is very rich in terms of market data and chart indicators - absolutely love it. I have transferred stocks to them from other brokerage firms - the process is quick and easy with no fees at all. The support answers any question in no time.

4 de janeiro de 2023
Avaliação não solicitada
logotipo da Tiger Brokers(Singapore)

Resposta da Tiger Brokers(Singapore)

Thank you so much for sharing your feedback with us! We are thrilled to hear that we were able to meet your expectations.
Once again, thank you for choosing Tiger Brokers. We appreciate your kind words and are delighted to have you as a satisfied customer.

Avaliado com 1 de um total de 5 estrelas

They are scam

They are scam, I sent them money there are not refunding nor showing a deposit in my account. Whenever I contact them they come with a different story, actually, they are a Bejing-based scam.

16 de junho de 2022
Avaliação não solicitada
logotipo da Tiger Brokers(Singapore)

Resposta da Tiger Brokers(Singapore)

Hi! We sincerely apologize for any negative experience you may have had and understand your frustration.
We would appreciate the opportunity to make it right for you. If you would kindly provide us with more details and the specific issues you encountered, we will investigate the matter thoroughly and work towards a satisfactory resolution.
Please feel free to contact our Customer Service Team either via online chat, by WhatsApp +65 6331 2277, or by emailing service@tigerbrokers.com.sg. We look forward to assisting you further and improving your overall experience with us. Thank you!

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