Tikamoon Avaliações 978

I have had a table for a few months and it is excellent quality. I needed to check the exact table leg sizes whilst not being at home and contacted the company and the had a prompt response from Ornella with detailed drawings! Great product, quality and service!

Lucie D answered my questions in a very positive and polite way. Was a pleasure to talk to her.

I ordered a coffe table which was beautiful! Sadly after a few weeks I noticed there was a problem and the wood was splitting slightly at the corners. Tikamoon were so helpful and organised a return/full refund straight away. I would definitely recommend as the furniture is really beautiful and the customer service excellent.

My wife placed an order for the very elegant Easy vanity unit and lavastone basin, as a feature for our new en suite. The product comes without taps and drainage and we couldn't find any size guides for the tap and drain holes on the otherwise very detailed dimensional drawings.
After sending an email requesting sizes, the very helpful Munro sent back each sizing we would need and a set of more detailed and highlighted drawings for us.
Munro's response was quick, polite and thorough. Exactly the kind of customer service needed from a company.

Excellent throughout! From website to delivery absolutely no issues.

Great service from Ornella and Lucie
Thank you

Had an issue but was resolved very well by lucie in customer services. I would purchase again from the company. Good customer care.

I am sad to say I have had a very poor service from Tikamoon. I have paid £721 for a garden bench and chairs and within a few weeks, all items are rusting on every single join. These items were listed at the time of purchase as for 'outdoor use'. Unfortunately despite multiple apologies and sincere condolences, the customer service team have only managed to offer 13% compensation on the goods or for me to pack up the items myself (at my time and expense) and return the items. I WOULD NOT RECOMMEND BUYING GABY PRODUCTS FROM THIS COMPANY.

Although disappointed the TV unit arrived slightly damaged, the after service was 5 Star! The problem has been resolved and I have since ordered a further piece of furniture. My sincere thanks to all the customer service staff for their prompt and courteous replies to my emails. Excellent company.

Amazing customer service. Lucie was fab

Beautiful coffee table, came already assembled.

Customer service is completely useless and when they damage your item they tell you just to wait 10 days at a time unless you want a refund having wasted time already. You are better off using literally anyone else.

A really prompt and helpful response to my email requesting advice as to how best to treat damage to our marble basin.

Good quality furniture. It arrived well-packed and was easy to assemble.

Amazing customer service. I can’t rate the products just yet as haven’t been installed but the advice and updates i have had by all staff ( today was Lucie) has been super polite, considerate and much appreciated. Excited to see my bathroom finished with the Lila unit and mirror

Beautiful desk, well-constructed and exactly as shown in the pictures on the Tikamoon website. Really quick delivery to the U.K.

Really love our Lucy solid oak console. It took a long time to come but it was worth the wait.

Lucie was brilliant. So efficient and polite. Quickly and professionally answered my question.

Amazing experience amazing customer support Lucie , very professional respectful and absolutely kind .
Tikamoon highly recommend the best quality and design furniture I even seen .
Thank you

I phoned customer services and spoke to Tracey about an order i was going to place. I recieved excellent customer service from Tracey, who was so helpful and generous.