Tiktokshop Avaliações 

Yo he sido compradora frecuente de tik tok hasta que tuve mi primera vez con un problema de unos moldesque me mandaron por estafeta un paquete que nunca llego y reclame me espere hasta la fecha de mi supuesto reembolso y ahora sigo esperando te contactas te dan largas tengo que reclamar con la institución financiera pero ellos no me responden no me dan solución no tienen poca madre por que les paga uno enseguida y al final lo tratan con la punta del pie no se vale por que ya perdí dinero no es mucho pero todos nos cuesta ganarlo no tienen poca si van comprar con cuidado y no les conviene cancelar el pedido mil veces que llegue por que si no les chingan el dinero

Devo dire che i vari acquisti che abbiamo fatto su TikTok shop ci ha molto soddisfatti coerenti e perfetti qualità prezzo eccellente corriere Bartolini fantastico continuerò ad acquistare sicuramente 

TiktokShop nicht zu empfehlen.
Kaufen und bezahlen und Ware kommt, kein Thema.
Sie verkaufen soviel Müll.
Will man diese zurückschicken, stellt sich Tiktok quer.
Kundenfreundlichkeit Null.

Beispielantwort will man Ware zurückschicken:
Ablehnungsgrund
Die vorgelegten Nachweise reichen nicht aus, um die Rückgabe oder Rückerstattung zu unterstützen.

Habe ein Reisedampfbügeleisen erhalten was defekt ist.
Rückerstattung wurde nicht genehmigt. Erhalte auch keine weitere Hilfe. Ich würde es gerne zurückschicken.

Il corriere utilizzato IMile e completamente inaffidabile oltre che impossibile da contattare. Anche assistenza tiktok non e' complessa da contattare, Non farò più acquisti su tiktok

Placed an order that gave me free shipping. Realized after I paid that Tik Tok split the order and charged me 3.99 shipping on each order! Tried to talk to them three times and just got bs. Absolute thievery! Not happy, will not buy from there again and will be reporting to trading standards.

My review is about Tik Tok Customer Service which is none existent and dibolicable. I would not recommend anyone purchase anything from Tik Tok everything I have purchased is not as the sellers claim, and it appears they're selling products they can't sell elsewhere, when you try to return the items for refund you've got no chance, then they force you to accept a Tik Tok Voucher which they fail to provide. Under UK Law Faulty products are returnable within 12 months as per manufacturer warranty, however despite this Tik Tok don't want to know after 30 days which is illegal, they then ask for evidence from you to show you received an empty box despite you raising a return request under Consumer Rights Act 2015 and never said yiu received an empty box.
We returned an item within 30 days using their scan bar code and was asked to provide proof of return. Tik Tok is a BIG SCAM AVOID AT ALL COSTS!!
review is about Tik Tok Customer Service which is none existent and dibolicable. I would not recommend anyone purchase anything from Tik Tok everything I have purchased is not as the sellers claim, and it appears they're selling products they can't sell elsewhere, when you try to return the items for refund you've got no chance, then they force you to accept a Tik Tok Voucher which they fail to provide. Under UK Law Faulty products are returnable within 12 months as per manufacturer warranty, however despite this Tik Tok don't want to know after 30 days which is illegal, they then ask for evidence from you to show you received an empty box despite you raising a return request under Consumer Rights Act 2015 and never said yiu received an empty box

Il 13 dicembre 2025 Ho acquistato un articolo moero su tiktok shop. Siccome i tempi di consegna si son protratti di moltissimo oltre la data ultima prevista per la consegna, ho fatto il reso secondo le modalità indicate dal sito. Ad oggi, 12 gennaio 2026 non riesco a ricevere il rimborso. Non c'è modo di parlare con nessuno e le chat di interlocuzione sono tradotte male. Non comprerò mai più su tiktok shop

Absolutely disgusting service I returned chocolate to twinkle who sells on tik tok I had proof of return they said they hadn't got it back lies. I connected tik tok they went on side of seller who said if I took bad review off she would refund me which she didnt. I ant leave her a bad review on tik tok as taken off option very convenient. Never buy from this seller on tik tok and dimont expect tik tok to have your back

Bought something for my daughter for Xmas. Arrived without parts. Was told that as it was just over a month I couldn’t get a refund or return it. I’d have been happy ugh them sending the missing bits. But no help at all
The ‘person’ I was speaking to as very obviously AI as it was just repeating a set phrase.
Jus threw my money away

Pongo una estrella por que es evidente que si no pongo no puedo advertir a las personas del gran fraude de" tik tok shop'" y de como unas personas imoresentables engañan a sus semejantes ( en general mujeres) y como seguimos siendo tan estupidas si en cualquier tienda española puedes comprar lo mismo por quizas menos seguro ,,que impresentables seria incapaz de engañar a otras personas.,,,pero engañan ellas reciben el articulo
" bueno" y a ti te mandan el fake .lo voy a devolver .

I think this company is a scam .. I bought a coat says would be delivered on 05/12 as it is the 08/12 I have received nothing ..I contacted them and it said as I had not received it would I like I refund I said yes and then it says we can’t give you a refund .. So they have basically robbed me of my money no coat no refund .There does not seem to be a phone number so
There is no one I can call I am so annoyed because I usually check on trust pilot and I didn’t in this
Occasion..

Blijf ver weg van tik tok shop, het is pure scamming
Ik heb eens 1 keer gekocht, fake en van China

Il peggior sito d'acquisti. Fatto 2 ordini, il primo delle cuffie arrivate con una che non funziona e non c'è modo di fare il reso. Buttate
Il secondo con 12 oggetti valore complessivo di 62€ mai arrivato. Il corriere dice di averlo consegnato, ma non mi è arrivato niente. Abito in un condominio di 54 appartamenti e 2 ristoranti, io ero a casa quel giorno ma nessuno ha citofonato.
Il primo ordine (le cuffie) lo aveva trovato per terra in cortile una mia vicina di casa che mi ha avvertito. Ma pura casualità.
Se anche con il secondo ordine hanno fatto così è ovvio che è stato preso da qualcuno con il via vai di gente che passa di li...
Assurdo che non riconoscono niente.
In totale ho buttato 89€ senza avere niente.

Tik tok customer service useless was sent a refund on 19th October said by 2nd November I'd get refunded by it's now 9th November and still haven't received all customer service are doing is opening tickets which no one answers

shopping on tiktok shop is the best

Sconsiglio a tutti i commercianti di usare questa insulsa piattaforma, mi hanno disattivato l'account e bloccato i fondi di circa 600€ per motivi poco chiari o inventati e adesso me li trattengono per 90 giorni, come se fossero i loro soldi ignorando quali siano i diritti del venditore (io vendo, il cliente riceve e quindi mi dovete pagare), ok per i 15 giorni dopo aver ricevuto la merce ma trattenervi il mio denaro per 90 giorni proprio no! siete da denuncia!!
Pessima assistenza con operatori incompetenti che non sanno rispondere nulla e non sono adatti al proprio lavoro.
Altra cosa sgradevole: Se un venditore invia un pacco con tanto di tracciamento e il pacco risulta "consegnato" l'acquirente truffatore dichiara di non avere ricevuto il pacco, loro cosa fanno? in automatico lo rimborsano e il venditore e incapace di fare la qualsiasi perché si fanno sempre ragione loro, quindi un venditore non è affatto tutelato ma un truffatore si!
TikTok è fatto solo per video deficienti, Violenza, sesso esposto e altre cagate e non di certo per vendere, nemmeno sanno gestire la me... pensa se sanno gestire uno Shop e-commerce.
Statene alla larga come la peste!

Would give a 0 got scammed on a fake account

Ordered a coat and it arrived before due date.
Was really pleased with the quality of the coat for the price. I was a bit sceptical about ordering on Tiktok but there wasn't any problem and would order again.

I ordered a 3 item for the price of 1 offer, in Late March 2025. Only one item arrived. I mailed tiktok shop 4 times over 7 days but I never received a reply. Once trust goes its gone forever.