Timelesssong Avaliações 

93
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Timeless Songs took my memories and my realities and created a song for my husband that is so beautiful and so special that he cried when he heard the lyrics. He wrapped me in his arms and just kept s... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was speechless at such a wonderful birthday gift! There are really no words that describe how I felt hearing this beautiful song that took my husband's and my walk in Faith and set it to music, alon... Ver mais

Avaliado com 5 de um total de 5 estrelas

I just used timeless song to create a song for my sister you lost her husband last year specifically for encouragement and how proud I am for how she's dealt with his passing. Timeless song is a won... Ver mais

Avaliado com 1 de um total de 5 estrelas

Same issue as others I’ve seen. Purchased unlimited edits but when you try to request edits it says the song has not been delivered even though the link to request edits is literally on the page where... Ver mais


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

93 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 26% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(93)

92 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

When I ordered my song

When I ordered my song, I put it as a note how my son’s name is pronounced, unfortunately on the song his name was not even pronounced right so when he listened he didn’t even hear his name. I reached out to the company three different times and I haven’t heard from them. I am very disappointed.

3 de junho de 2026
Avaliação não solicitada
logotipo da Timelesssong

Resposta da Timelesssong

Hi Feryals, please respond to the request I sent you for your order information and I will personally check to see why our emails aren't getting to you. thank you =) - Cindy

Avaliado com 5 de um total de 5 estrelas

BEYOND EXCEEDED MY EXPECTATIONS!!!

I am going to be honest, I was a little skeptical at first about purchasing this but let me tell you what, OMG!!! This was the most beautiful and well thought out song ever!!! When I first received it, before playing it for my husband, I literally cried like a baby because it was absolutely beautiful and PERFECT!! It told our story so very well but in a song! I cannot express my extreme gratitude to whomever came up with this amazing idea because my husband is the most non-emotional person I have ever met and this song got him! He was definitely choked up about it! Thank you so much Timeless Songs for capturing mine and my husband’s lives in such a beautiful way! This will be something very intimate and personal we will share for the rest of our lives!

18 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered a custom song for $99.00 and…

I ordered a custom song for $99.00 and was shocked to find double that amount being charged by the time all was said and done. No upfront disclosure of any additional fees — just a list of extra charges tacked on with zero explanation.
I reached out via email multiple times hoping for a resolution and was met with complete indifference. No accountability, no attempt to make it right — just a cold itemized list and essentially a “too bad” attitude.
This kind of billing practice is deceptive and the customer service is nonexistent. I will never order from Timelesssongs again and would strongly caution anyone considering them to get every cost in writing before paying a cent.

12 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Failure to provide services that are paid for false advertisement

Same issue as others I’ve seen. Purchased unlimited edits but when you try to request edits it says the song has not been delivered even though the link to request edits is literally on the page where you listen to the song. Also no response to emails or contact request. I have contacted my credit card company to dispute the charges for failure to provide services that have been paid for. I would like a full refund due these issues. Do not recommend anyone use the service because it is a scam.

11 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mind Blowing!!!

The way the song was crafted for us is mind blowing. My husband will be floored. The consideration and the finesse use to put it all together put life in it. I love it!!!

16 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

The process was easy

The process was easy. Difficult to get everything in a 33 year marriage but the song captured the best parts! Very well done! Customer service is outstanding. It has been a wonderful experience.

15 de junho de 2026
Avaliado com 2 de um total de 5 estrelas

I paid over $300 to Timelesssong

I paid over $300 to Timelesssong. I paid extra to get it within 24 hours and extra to be able to edit and make changes. I purchased this for my friend who recently lost her fiance.
I contacted Timelesssong numerous times with several emails and no response. They made a mistake and put me as the partner of my friend whose fiance passed away. I wanted that rectify and no reply to my email after numerous attempts. They are only after your money. The song was wrong. They didn't put enough of what I wanted in there and added things that I did not want and nothing to do with the relationship. I wished I gone with my original one that I had done two songs from. Prayer song is the best. They always response and are caring and genuine. I would have given 1 star if not for the song that was sent which was totally wrong also. Had they responded I would not be writing this review. They offer a 30 day money back guarantee which is a lie also as I emailed the next day and they did not respond to cancelling the order and for my refund. Bunch of liars and scammers. 😖

11 de junho de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

NO file to download

The song is great - but the promise is not. They only provide a link to the song which means you have to have internet to play the song. NONE of the marketing indicates we won't recieve an MP3 file or something that can be downloaded and saved. You can order a cassette (not!) who has a player? Get it on a vinyl (NOT) who has a record player to transport to the wedding?

8 de junho de 2026
Avaliação não solicitada
logotipo da Timelesssong

Resposta da Timelesssong

Hi Kathryn, thank you for your feedback. We do provide the MP3's just send us an email and we'll send it to you. The CDs, Cassettes, and records are optional for people who want those as novelties =) -Christy

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