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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Joined the John Dale service recently and imo is absolute garbage! Requested a refund in FOUR separate emails and they didn’t even have the decency to respond. Please avoid these guys like the pla... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

These guys really do pick the wheat from the chaff it's good to find something so reliable in the tipster world.i have used various tipsters in the past which I've had the odd good winner from then so... Ver mais

Avaliado com 5 de um total de 5 estrelas

Well, I cannot really review this site until I gain some experience by using it, to claim otherwise would be totally disingenuous of me, so hopefully, if I get a glimpse of what has been promised he... Ver mais

Avaliado com 5 de um total de 5 estrelas

Tipster Street does what it says on the tin,I.e provides quality tipsters at affordable prices. The customer service is excellent, their blogs interesting and informative,their tips are delivered on... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de apostas
  2. Agência de apostas

Escrito pela empresa

Tipster Street are a tipster platform with a difference! Other tipping platforms require you to purchase multiple subscriptions to different tipsters. At Tipster Street one low monthly subscription gives you full access to ALL our tipsters! Tips are sent in one morning email with details of advised selections from all tipsters. No other tipping platform offers this and we can not be beaten for value.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

172 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 1 de um total de 5 estrelas

Applied to be a tipster

Dear Neil,

You have replied on trust pilot that after due diligence was carried out by you, then decided to not offer me a trial, yet you never wrote to me directly to tell me this? but publish it on trust pilot, whilst I on the other hand wrote on trust pilot to inform you why you received a one star write up because you never informed me in the first place, despite numerous request for an update.
You are of course aware that all your current tipsters apply with no dillenge carried out because they go through a trial period first, so what on earth could any due diligence occur before a trial in the first instance could be carried out as no trial took place???

Secondly, I provided you with two years worth of data or verified through the Smart betting club and hall of fame standard, your checks or due diligence if checked properly, would have shown an ROI figure higher than any of your horse racing tipster on your platform currently, all of which took part in a trial first before commencing, if any consideration after checks were carried out, then why didn't you not write back to me to confirm out of courtesy and explain your reasons as to why before I resorted to trust pilot since you made no reply after three separate updates by myself to you requesting as to any updates, none of which occurred or any reply, yet your admin staff (N stevenswood) requested share of my data without even introducing themselves, honestly a review of the spreadsheet showing a historical ROI is in excess of 40% at a median average rate odds of 7.40, not one tipster on your platform comes remotely close, so clearly no due diligence was carried out at your end.

29 de agosto de 2022
Avaliação não solicitada
logotipo da Tipster Street

Resposta da Tipster Street

Mr Bulley contacted us in regards of becoming a tipster on our platform. However, after undergoing our due diligence we decided not to offer the option of proofing tips to us for a number of reasons. Having received this unnecessary one star review for no reason other than a 'tantrum' due to a unsuccessful request, we believe our due diligence was indeed correct to not offer Mr Bulley a trial. We are only interested in honest and professional tipsters whose aim is to offer a good all round service over many years like so many of our current tipsters
Neil

Avaliado com 1 de um total de 5 estrelas

Signed up for their life time VIP offer…

REPLY 2018-11-22

Hi Tina

I think you're trying to obfuscate things by mentioning two things that are irrelevant to the point I'm making.

You keep mentioning that the number of tipsters increased in the VIP Club. So what?

You also mention no-one requested a refund when you ended the VIP Club. Again, so what?

Here's what I was sent at the end of December, 2017:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ALL of our tipsters for a LIFETIME for £99
Yes, you read this right!
20 Tipsters currently available on our platform, available for a Lifetime for just £99
And there's more...
We have FIVE new tipsters ready to launch in the new year!
So 25 Tipsters for a LIFETIME for £99
How crazy is this!
You will NEVER have to pay another penny for any of our tipster services ever again!
£99 gets you all tipsters forever, even when new tipsters are launched. There will NEVER be any additional costs!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The point I keep making by reference to the above is that I was guaranteed all tipsters for life with no further payments. The inference here is that all tipsters on Tipster Empire will be available for free forever including new ones that will be added.

For convenience you brought together all your tipsters under one label, the VIP Club. All your tipsters are still on your website, except there's no longer this convenient label of the VIP Club. You say because the VIP Club no longer exists I will not receive any new tipsters. I will state, and I think most people will side with me, that your marketing contradicts this. Whether you group all the tipsters together as the VIP Club or some other label is irrelevant. You made no mention of not receiving tipsters in the future if the VIP club was disbanded.

That's the point I want people to be aware of, not irrelevant points about the number of tipsters increasing (and not by the numbers you mention when I was a member) or that refunds were available.

Future customers need to be aware that you can change your services as you see fit without regard to what was promised previously.

______________________________________________________

Hi Tina

I signed up for the VIP lifetime offer on 29 Dec 2017. It may well have been running before that but I was not a member until then. At the time there were what, 20 odd tipsters available in the VIP Club as you have indicated?

Therefore your point about tipsters increasing is completely irrelevant to me given the time I signed up. If memory serves me only two new tipster have been added since I signed up, and one has been removed.

You have not addressed the false advertising, as the implication from your wording is clearly that all future tipsters will be available, no matter whether the tipsters are grouped together as a 'VIP Club' or not. Obviously you feel that Tipster Street can just change the way you market services and change the terms as you see fit.

Anyone reading the wording below in your original email will come to the same conclusion as me:

"You will NEVER have to pay another penny for any of our tipster services ever again!"

__________________________________________________________

Signed up for their life time VIP offer at the beginning of the year. This was what was promised:

"You will NEVER have to pay another penny for any of our tipster services ever again!

£99 gets you all tipsters forever, even when new tipsters are launched. There will NEVER be any additional costs!"

They then stopped the VIP Club mid year, and as such they have said that as new tipsters do not come under the remit of the VIP club I am not entitled to receive tips from them.

This is obviously false advertising as the sales pitch when signing up had this:

"ALL of our tipsters for a LIFETIME for £99

Yes, you read this right!

20 Tipsters currently available on our platform, available for a Lifetime for just £99

And there's more...
We have FIVE new tipsters ready to launch in the new year!"

Note the capital letters for "ALL" and "LIFETIME".

No matter how good any tipsters are, if you have untrustworthy people running things then avoid them.

16 de novembro de 2018
Avaliação não solicitada
logotipo da Tipster Street

Resposta da Tipster Street

Hi Scott,

I would like to correct you on a couple of your comments if I may.

Firstly, the VIP lifetime offer was set up in 2017, not the beginning of this year (2018). The promotional material stated that you would receive access to all tipsters on our platform for a lifetime, and any new tipsters that join the platform would also be added to the VIP Club at no extra cost. The charge for this was a one off fee of just £99.

At the time of opening the VIP Club we had 12 tipsters on our platform, this grew to 23 in early 2018. So to answer your question, yes we gave you access to all new tipsters that joined our platform during this time.

In June 2018 it was decided that the VIP Club would close to all new members and tipsters. Anyone who joined our VIP Club during launch would have received access to 11 new tipsters (23 at the time of closure).

We continue to provide tips to all tipsters who were active on our platform in June 2018 for all VIP members, and will continue to do so for a lifetime, this will never change.

On closure of the VIP Club we offered all members a full refund, this offer was open for 28 days. If you were unhappy at this time you could have accepted our full refund offer.

We continue to provide our members with the best value tipsters in the market place, as well as hundreds of free tips a week from trialist tipsters via our exclusive '3 free tips a day' package.

Tina @ tipsterstreet.com

-----

Hi Scott

Concerning your additional comments..

As I have explained the VIP Club grew from 12 tipsters on launch to 23 when closing in June 2018. Therefore all new tipsters joining the platform in this period were added to the VIP Club as agreed, all VIP Club members received these tipsters as agreed and continue to do so.

At the time of closing in June 2018 all members were given the opportunity to have a full refund. Not one member requested a refund, likely because the VIP membership was such a good deal. As you say, the terms of the VIP Club changed, because of this we offered a full refund.
If you were unhappy we would have granted you a full refund within the 30 day cooling off period with no questions asked.

Tina @ tipsterstreet,com

---

Hi Scott

Concerning your third edited comments...

Firstly we are Tipster Street, not Empire.

I will once again repeat previous comments.

The terms of the service changed. Because of this you were given the opportunity to receive a full refund with no questions asked. If you were unhappy with the change of the terms you could have requested this refund. This offer was offered over six months ago.

Tina @ tipsterstreet.com

---

Avaliado com 5 de um total de 5 estrelas

Excellent tips

Excellent tips! Have been using them for a while!

21 de maio de 2018
Avaliação não solicitada
logotipo da Tipster Street

Resposta da Tipster Street

Thank you Jenna for your kind words :)

Avaliado com 2 de um total de 5 estrelas

I signed up for their Jumping for…

I signed up for their Jumping for Profit service. Tips consisted largely of odds-on or short priced favourites and lost money, both over the 3 month period I was a member and over the whole jumps season.
Frankly not worth the money - I don't need a tipster to help me pick losing favourites.
I asked for a refund due to the poor performance which was refused, so a big fat zero for customer service.

3 de abril de 2018
Avaliação não solicitada
logotipo da Tipster Street

Resposta da Tipster Street

Thank you for your review.

'JFP' is just one tipster on our portfolio of tipsters which has been under performing from their normal high standards. However as we explained, ideally you must give a tipster a minimum of twelves months. Any tipster can show a loss over a shorter period, no tipster can be profitable every month.

I must also state that this tipster offers 'Win' and Each Way tips. In 2018 there has been 60 Each Way tips advised (correct at 3rd April 2018). The tipster does not just pick favourites.

April has started well with the tipster already over ten points in profit.

As explained we could not offer you a refund as you were on a one-off discounted special offer. There was no value left to our normal rates to refund!

Sorry you feel our customer service has been poor, but to my knowledge we have replied to all of your messages within a few hours with full explanations.

Simon.

Avaliado com 5 de um total de 5 estrelas

I find this service excellent

I find this service excellent, the tips are great, the customer service is the best, I added a service at 9.00 on a Sunday not expecting ant tips until the Monday, how wrong was I within ten minutes email arrived from them giving Sunday selections now I call that outstanding.

David

22 de outubro de 2017
Avaliação não solicitada
logotipo da Tipster Street

Resposta da Tipster Street

Hi David,

Thank you for taking the time to leave a review.
Delighted you are happy with our service and customer service.

Once again, thank you.

Avaliado com 5 de um total de 5 estrelas

does what it says on the tin..

Tipster Street does what it says on the tin,I.e provides quality tipsters at affordable prices.
The customer service is excellent, their blogs interesting and informative,their tips are delivered on time.This is the place to go if wishing to start up a tipster portfolio no doubt,with most sports covered...

5 de agosto de 2017
Avaliação não solicitada
logotipo da Tipster Street

Resposta da Tipster Street

Thank you for your review Steve.

We pride ourselves on good customer service, and we're glad to hear this has been beneficial to you in the past.

Avaliado com 3 de um total de 5 estrelas

Not the best

Not the best, not the worst
Let down by sarcastic emails from Neil

23 de julho de 2017
Avaliação não solicitada
logotipo da Tipster Street

Resposta da Tipster Street

Hi Chris,

Thank you for leaving a review.
We're sorry you feel that emails have been sarcastic? Good customer service is important to us so sorry if you have felt let down by this.
If you contact us direct we will be happy to talk via phone discussion so we can iron out any problems you may have.

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