My order was shipped by DHL but took a month then said it was delivered but it wasn’t. Instead of offering to send again, they told me to ask my neighbors and USPS. I did ask and USPS said it was mi... Ver mais
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Veja o que dizem as avaliações
I love that Title Nine only sells great quality items. The customer service has been great. Definitely appreciate that they aren't a huge corporation and that they're women-owned. So far, I've loved a... Ver mais
A empresa respondeu
I absolutely love the pants from Title nine. The fleece lining makes them perfect for colder hikes and camping. I have another pair of pants for even outdoor climbing, and they’ve held up really wel... Ver mais
A empresa respondeu
Cold Killer pants are my go to! I can rarely find active pants that fit, but these pants are perfect for my body type, and can get me through a cold day at an ultimate frisbee tournament, home dry a... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de roupas desportivas
- também em
- Fabricante de roupas esportivas
- Loja de moda feminina
- Loja de Roupas
- Loja de roupas esportivas
Escrito pela empresa
Run by women, not by Wall Street. Providing outdoor adventure apparel for women who lead, risk, own in the outdoors and beyond. Since 1989, our women-run and owned business has created and curated the world’s best performance clothing, swimwear and adventurewear that supports women’s movement from street to summit to sea. Title Nine is for the extreme adventurers, the daily movement enthusiasts, and every woman in between. #FindYourWild
Informações de contato
Doyle Street 6201, 94608, Emeryville, Estados Unidos
- titlenine.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everything is wrong
Everything is wrong. Before you start allowing someone to use an email or a phone number, you should verify this and if it isn't accurate,you don't put it in your database and spam the person who rightfully owns this. Then after email envoking CCPA RIGHTS, you don't ask the consumer who didn't sign up to now to go through hoops to get the data removed. California consumer protection act enforces your removal of my data i never consented to be sold or used.
. it also says that you should not be creating an account without the user's permission. neither you nor your customer have permission. To use an email, a phone number or an address that does not belong to them and that you have not verified. I'll report to proper authorities. Hope the company is fined and/or they fix this compliance issue.
We should opt in, not out! Especially if you solicited said data.
Terrible refund practices
As expressed by other reviewers, I'm waiting FOREVER for my refund to be credited to my credit card for a purchase that I made, and returned, for my wife. And as others have said, T9 keeps saying "oh your refund is in the works" - but then nothing happens. It makes me wonder about either their accounting processes or their solvency - but either way, I'm not purchasing from them again.
Painfully slow to process returns
Most of the time I am happy with my Title Nine purchases, but unfortunately the few times I’ve had to return things, it takes an eternity to get a refund. I sent something back 6/11 and got an email 6/20 saying my return had been received and I would see a refund within 1-2 weeks, but it has now 7/7 and I still haven’t seen the credit on my card. This has happened with items in the past, too, and is really frustrating, especially when you do your part to send the return back in a timely manner.
Return process is TERRIBLE
They charge for returns, first of all, which is pretty much unheard of nowadays. And $3 PER ITEM. The worst part is that even with charging $3 per item for returning, it’s taken a FULL MONTH for the return to process. Once they received the items back. That’s just to process the return, now it may take an additional 1-2 weeks for the refund to show up on my credit card. So all in all, I had to pay to return AND it will have taken OVER A MONTH to get my money back. In addition, I wasn’t impressed with the quality of the swimwear; one item I send back had thread already unraveling and the stitching fell in weird places on the top. I will never order from them again.
Love the quality
Love the quality of the items I purchased (bathing suits and skorts). The things that didn’t fit I was able to return. Is a little pricey overall, but I am happy with my purchases.
I have bought from them for years
I have bought from them for years. Their merch is always great. Today I emailed them to make. return and it couldn't have been easier or smoother. Fast friendly response.
Cruel unethical company
Sell down clothing. Geese really suffer in cruel conditions before being brutally murdered for their down clothing. Don't buy, please help the animals.
This company is outstanding!
Women who love the outdoors, this one's for you! If you don't know about the company Title Nine, check them out! I love their styles of clothing. The clothes are comfortable and of good quality. They last a long time. Perfect outdoor clothing for women who are active and want to look good at the same time!
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