TMT First Avaliações 2.720

O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sent my phone back under gaurantee as it had a sensor error when trying to charge. The repair has been turned around in less than a week. Returned to me very well pack too. Many thanks to everyone env... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service ! I sent a pair of galaxy buds 3 pro for repair and my experience was great from the start to finish . After I sent them I received a call from their customer service to confirm that the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Repair of my samsung bud 3pro was timely. Earbuds was replaced and sent back seamlessly. Proper communication via email was maintained by the company all through the period of repair and return.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After having my Samsung Galaxy Ring for 11 months, I noticed the rapid decrease in battery life. Despite charging, the battery would constantly drain. I requested a repair via the Samsung website wh... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de reparos de telefones

Informação fornecida por fontes externas variadas

We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Smooth process

Smooth process, collection repair returned while been informed all the time.

27 de abril de 2026
logotipo da TMT First

Resposta da TMT First

Hi there, Col.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

Very easy to talk to

Very easy to talk to, helpful, informative. Kept updated about the repair, collected and returned quickly.

1 de maio de 2026
logotipo da TMT First

Resposta da TMT First

Hi there, Heather.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

Great communication and service

Great communication and service. Samsung ring came back like new and perfectly packaged. Quick turnaround and kept updated regularly throughout the process

7 de maio de 2026
Avaliação não solicitada
logotipo da TMT First

Resposta da TMT First

Hi there, Sarah.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

Repair of my samsung bud 3pro was… lovely

Repair of my samsung bud 3pro was timely. Earbuds was replaced and sent back seamlessly. Proper communication via email was maintained by the company all through the period of repair and return.

1 de maio de 2026
Avaliação não solicitada
logotipo da TMT First

Resposta da TMT First

Hi there, Michael.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

job done

fast, reliable and most important job done

4 de maio de 2026
logotipo da TMT First

Resposta da TMT First

Hi there, Aivaras.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

I’m very happy with the mobile repair…

I’m very happy with the mobile repair service and the fast delivery.
I would love to give double 5-star ratings for everything.

Thank you once again for the excellent service

8 de maio de 2026
Avaliação não solicitada
logotipo da TMT First

Resposta da TMT First

Hi there, Sachin.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

Found a fault but due to a delay caused…

Found a fault but due to a delay caused by the courier taking the item to the wrong hub/ having to locate, they replaced the item rather than taking longer to fix.

7 de maio de 2026
logotipo da TMT First

Resposta da TMT First

Hi there, Rachel.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

Good service and good communication

Good service and good communication, can you ask for more

30 de abril de 2026
logotipo da TMT First

Resposta da TMT First

Hi there, Steven.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us here at TMT First.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

Best costumer service 👌

Best costumer service 👌

26 de abril de 2026
logotipo da TMT First

Resposta da TMT First

Hi there, Rares.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

Effortless on my part 100% information…

Effortless on my part 100% information from start to finish now higher honour I could give

1 de maio de 2026
Avaliação não solicitada
logotipo da TMT First

Resposta da TMT First

Hi there, Michael.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

Phone repair

Quick, amazing work. I will recommend it to whoever needs it. I've got my repaired phone back in less than 4 days. Thank you so much, I'm more than happy for your service 💛

28 de abril de 2026
Avaliação não solicitada
logotipo da TMT First

Resposta da TMT First

Hi there, Ewa.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

Smooth Operation

The collection, fix and delivery back to me was phenomenally quick.
My phone is now working perfectly and I hope it continues like this.
In any case, with TMT available to fix I don't have any worries !!

29 de abril de 2026
Avaliação não solicitada
logotipo da TMT First

Resposta da TMT First

Hi there, Ivan.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Avaliado com 1 de um total de 5 estrelas

It's still not working

It's still not working wont charge or play sound

2 de maio de 2026
Avaliação não solicitada
logotipo da TMT First

Resposta da TMT First

Hi there, Jess.

Thank you for leaving feedback.

Can you please provide your service order number that begins with 42?

Once we have this, we can help and advise further.

Kind regards
Owen

Avaliado com 1 de um total de 5 estrelas

Sent my phone in A1 condition I have…

Sent my phone in A1 condition I have photos time and location stamped upon placing in the packaging no marks or scratches on the phone phone arrived 3 days later damaged large scratches a dint in the screen I asked for proof the packing arrived in good condition the evidence was refused to be sent to me
facts are phone left in perfect condition I took photos to protect myself my evidence was dismissed a £800 repair bill was created 3 weeks later my phone came back not repaired in a worst state then I sent it in Samsung wont support im not going to have to raise a Ombudsman case and take legal advise

do not sent your phone to this repair centre look at all the horror stories well documented online im not the first and wont be the last absolute Criminals

The service is poor to say the least make sure to take photos of your devise to protect yourself

1 de abril de 2026
Avaliação não solicitada
logotipo da TMT First

Resposta da TMT First

Hi there, Kev.

Thank you for leaving feedback.

Can you please provide your service order number that begins with 42?

Once we have this, we can help and advise further.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

Phone was repaired and back to me…

Phone was repaired and back to me within a week, good communication at each step of the way.

28 de abril de 2026
Avaliação não solicitada
logotipo da TMT First

Resposta da TMT First

Hi there, Emma.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. I was guided through the entire process and provided with clear, easy-to-follow instructions. They even arranged for my phone to be collected from my workplace, which was incredibly convenient.

Just a few days later, the device was repaired and returned to me in perfect condition.

Excellent service — thank you!

1 de maio de 2026
Avaliação não solicitada
logotipo da TMT First

Resposta da TMT First

Hi there,Sian.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

Fast and efficient repair

Fast and efficient repair. I was kept informed throughout the entire process from picking up my device and returning it to me. Prices are shown on website so you know how much your repair will probably cost. Start to finish was 5 days. I would use them again

28 de abril de 2026
Avaliação não solicitada
logotipo da TMT First

Resposta da TMT First

Hi there, Tracy.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Avaliado com 1 de um total de 5 estrelas

Avoid this company at all cost

Avoid this company at all cost . They Had my phone for over a week to now say they cant replace the screen protector because its a scratch on the oled screen and quoted £390 odd 🤣🤣 samsung is currently investigating this scam they pulling of .

But hear me out ,the screen scratch is on the oled screen but NOT ON THE SCREEN PROTECTOR make that make sense guys . Don't let them scam you , im currently taking this through small claims court

1 de maio de 2026
Avaliação não solicitada
logotipo da TMT First

Resposta da TMT First

Hi there, Robbie.

Thank you for leaving feedback.

We are sorry to hear that you are not happy with the engineers inspection carried out against your device.

Please be advised that as your device shows signs of external damage this would not be covered by the warranty set in place by Samsung.

Kind regards
Owen

Avaliado com 5 de um total de 5 estrelas

My Samsung flip 6 has a black dot on…

My Samsung flip 6 has a black dot on the screen near the left side hinge. I sent the mobile to Samsung repair. I got it within a week and it works better now. Much appreciated.

1 de maio de 2026
logotipo da TMT First

Resposta da TMT First

Hi there, Kiran.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais