Great customer services from Katie and Michelle at the TOG24 store in Livingston Almovale Designer Outlet.Nothing was any trouble helped me in sizes and what colours suited me and not.Many stores shou... Ver mais
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Veja o que dizem as avaliações
I had wandered around a very hot Keswick that morning looking for a simple sleeveless vest / gilet, with not one of the many outdoor stores stocking them, we then entered the Tog 24 shop, and on askin... Ver mais
First off, can I just say I love these jackets and have bought numerous for family members, all gratefully received. But what has happened to your sizing? Twice this year I've received jackets that ar... Ver mais
I cannot fault TOG24 . I did not get a confirmation of my online order but they went the extra mile to trace my order. My waterproof coat arrived on time and the the price and quality is great. A p... Ver mais
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de roupas desportivas
- Loja de Moda Infantil
- Loja de Acessórios de Moda
- Loja de moda masculina
- Loja de moda feminina
Escrito pela empresa
TOG24 stands for “Truth Over Glory Everyday”. We’re not about the “Glory” side of the outdoors; Planting flags on mountains or skiing down sheer ice walls, we’re about the “True” outdoors that everybody can be involved with; walking with friends to the pub or skiing with the family to a bar. Based in the Spen Valley town of Heckmondwike, initially produced footwear, branched into sports bags and football kits in the 70's before finally landing on waterproofs and fleeces. As the brand grew in popularity skiwear and casual clothing were added. We manufactured all our clothing in the head office we still own today, however, to ensure we stayed competitive and to keep our doors open, it was with a heavy heart that we began producing overseas. Whatever the product was, it had to fit into our motto... TOG24 are a product of our location in the Spen Valley, Yorkshire; we try to do things right, we don’t believe in the marketing hype that’s out there and everything we make represents quality and value for your hard earned pound. And while we no longer manufacture here (that stopped in 2010) all our products are still proudly designed in the Spen Valley TOG24 began with the factory shop in Heckmondwike. Originally carpeted in off cuts of fleece and selling seconds and ends of lines out of cardboard boxes, the store did so well that we stopped trying to sell TOG24 to other people’s shops and set up our own chain of stores. TOG24 now sells from over 60 outlets across Britain and Ireland, (and for the biggest bargains you can still visit us at our original factory shop in Heckmondwike).
Informações de contato
Mileta Sports Ltd, Spen Vale Mills, Station Ln, WF16 0NQ, Heckmondwike, Reino Unido
- customerservice@tog24.com
- tog24.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 48% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always like the Keswick store
Staff were most helpful and helped get…
Staff were most helpful and helped get me the sizes I needed.
They also made a point of explaining returns policy should I need it.
I’m very pleased with too and jacked I purchased.
The lady in the shop went to the…
The lady in the shop went to the trouble of gettign us the correct sizes from storage
Absolute scam
Absolute scam. Do not buy from this disgraceful company. Poor quality, poor fit, poor customer service. Daylight robbery. Refuse refund returns.
Great store and great storestaff are brilliant
Great store and staff are brilliant
Who knew?
After saying to my husband "I'll come, but I don't need anything" yet another great find....who knew TOG did swimsuits haha.
Great customer service and laughs as always.
Really friendly
Really friendly, helpful staff. Excellent discounts and quality clothing.
Thank you.
Friendly professional team at the…
Friendly professional team at the Trentham village, especially Kerry, who served us on 2 occasions and nothing was too much trouble.
Don't buy they arnt new stock its used…
Don't buy they arnt new stock its used and rebagged
Unmolested view of products
Unmolested view of products, staff members were polite and friendly, will be back
This is the 6th coat I have purchased…
This is the 6th coat I have purchased from TOG24 over the passed 15 years or so. I have had no troubles with any of them as the quality has always met my expectations. The staff were very helpful and the layout of the store was such that it was easy to find for the product I wanted.
Helpful shop
Ashford Outlet. The two ladies in the store were so helpful, Michala & Olivia had the patience to battle with their computer but we got there.
Credit to your store
Had load of stuff off tog 24 over the…
Had load of stuff off tog 24 over the years but never again orderd a couple polo shirts over last few months poor quality wash once go out of shape not same stuff quality has b4 there made in China for a few pence so I will never order of tog 24 again quality is really poor

Resposta da TOG24
Recent online purchase
The item was far too big even though I had ordered my regular size.
As I had paid £3.95 for it to be delivered and would have to pay £3.95 to return it, I drove to the Tog 24 shop for a return.
I was deducted a further £3.25 from the return so ordering on line is a waste of time and money

Resposta da TOG24
Very helpful staff
Started off ordering on the web but decided to pop into an outlet as I wasn’t sure size wise. The colour was not available at the store so I tried on a different colour to get the correct size. They then ordered it for me and I chose delivery being made to them for me to collect thinking, as with other local clothing stores, that if the delivery was to their store and not my home then it would be free. Wrong as it was £3.95 delivery to wherever. Staff were very helpful both at the time of placing the order and on collection. One benefit was that I didn’t have to be at home waiting for delivery and collection was easy.
Very friendly welcome into the store at…
Very friendly welcome into the store at east midlands designer outlet. All clothes perfectly set out and a great choice. Always shop for tog24 here. Great shop, great staff.
Excellent selection of clothing from…
Excellent selection of clothing from Tog 24 Factory shop in Heckmondwike. Staff were extremely helpful detailing prices and carrying my purchases.
Colourful men's jacket.
Iwas looking for a wind proof thermal jacket for going out on my mobility scooter, came across this jacket which seems to tick all the boxes. The two staff ladies were both pleasant and helpful ,thank you.
Welcoming Visit
Had a visit today, and we were helped by Michelle W, and have to say, how friendly and welcoming she was. It was my granddaughters 5th birthday, and she made her feel so special. You can’t teach people this, Michelle had it in spades, naturally. We will be back.
TOG 24 Mileta Sports Ltd Customer service
This review relates to customer service on a store bought item
Mia Hoody. Worn for less than a week and washed once. Item covered in pills ,especially in the underarm area but bobbles all over the garment.
Thought I'd bought a quality item from a reputable retailer.
Contacted customer services who suggested I return the item to store, but this is a 30 mile round trip. They then offered a free returns label for faulty goods. All good, item recieved back with them and refund was agreed. However I had to ring in for them to process a refund to card. When I did
this I was told the card machine was only available 3 days per week as they share with another site. They could arrange to call back on Wednesday- this is only
between 10 and 230 mind you or I could call back myself Monday Wednesday or Friday
Bit long winded for a major brand dint you think? think ill stick to Primark in future
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