Great customer services from Katie and Michelle at the TOG24 store in Livingston Almovale Designer Outlet.Nothing was any trouble helped me in sizes and what colours suited me and not.Many stores shou... Ver mais
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Veja o que dizem as avaliações
I had wandered around a very hot Keswick that morning looking for a simple sleeveless vest / gilet, with not one of the many outdoor stores stocking them, we then entered the Tog 24 shop, and on askin... Ver mais
First off, can I just say I love these jackets and have bought numerous for family members, all gratefully received. But what has happened to your sizing? Twice this year I've received jackets that ar... Ver mais
I cannot fault TOG24 . I did not get a confirmation of my online order but they went the extra mile to trace my order. My waterproof coat arrived on time and the the price and quality is great. A p... Ver mais
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de roupas desportivas
- Loja de Moda Infantil
- Loja de Acessórios de Moda
- Loja de moda masculina
- Loja de moda feminina
Escrito pela empresa
TOG24 stands for “Truth Over Glory Everyday”. We’re not about the “Glory” side of the outdoors; Planting flags on mountains or skiing down sheer ice walls, we’re about the “True” outdoors that everybody can be involved with; walking with friends to the pub or skiing with the family to a bar. Based in the Spen Valley town of Heckmondwike, initially produced footwear, branched into sports bags and football kits in the 70's before finally landing on waterproofs and fleeces. As the brand grew in popularity skiwear and casual clothing were added. We manufactured all our clothing in the head office we still own today, however, to ensure we stayed competitive and to keep our doors open, it was with a heavy heart that we began producing overseas. Whatever the product was, it had to fit into our motto... TOG24 are a product of our location in the Spen Valley, Yorkshire; we try to do things right, we don’t believe in the marketing hype that’s out there and everything we make represents quality and value for your hard earned pound. And while we no longer manufacture here (that stopped in 2010) all our products are still proudly designed in the Spen Valley TOG24 began with the factory shop in Heckmondwike. Originally carpeted in off cuts of fleece and selling seconds and ends of lines out of cardboard boxes, the store did so well that we stopped trying to sell TOG24 to other people’s shops and set up our own chain of stores. TOG24 now sells from over 60 outlets across Britain and Ireland, (and for the biggest bargains you can still visit us at our original factory shop in Heckmondwike).
Informações de contato
Mileta Sports Ltd, Spen Vale Mills, Station Ln, WF16 0NQ, Heckmondwike, Reino Unido
- customerservice@tog24.com
- tog24.com
4,3
Excelente
626 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 48% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
Excellent customer service from the ladies in the Whitby store. Helped me to make my decision to purchase my lovely coat. If I had wanted a different colour one lady offered to order and have it sent home for me.
26 de outubro de 2025
Avaliação não solicitada
Recent trip to J32 Castleford
Made a purchase at J32 store,Castleford.Very pleased with the fleece ! The store assistant was most helpful /polite and friendly.Well done !!
21 de outubro de 2025
Avaliação não solicitada
Amazing quality at great prices
Amazing quality at great prices. Staff friendly and professional. Highly recommended 👌
15 de outubro de 2025
Avaliação não solicitada
Brilliant shop
As always I had great service at the Middlebrook shop.
The is a great choice and reasonable priced.
Always my first choice when it come to a great winter coat
14 de outubro de 2025
Avaliação não solicitada
The staff at Tog24 Freeport are so…
The staff at Tog24 Freeport are so lovely and made my day!
12 de outubro de 2025
Avaliação não solicitada
I was met with a great bright young…
I was met with a great bright young girl “Aoibheinn” in Tog24 In kildare village. She was very helpful with sizes and directed me to everything i was lookin for. I will definitely be back as I had a lovely encounter & great service. Thank you Tog24, You have a really great team member!!
8 de outubro de 2025
Avaliação não solicitada
Amazing as ever
Amazing as ever! We love visiting Tog24 at any store across Yorkshire!
4 de outubro de 2025
Avaliação não solicitada
The shop assistant was so helpful
The shop assistant was so helpful. I was very tired at the end of a long shopping spree and she didn't have exactly what I wanted. But she quickly found an alternative for me to try for size and then placed an order for the correct item to come to my home. So easy. Thank you!
28 de setembro de 2025
Avaliação não solicitada
The staff in Tog24 were very good
The staff in Tog24 were very good. they never bothered you, unless you required them to. I explained that i was a veteran and they made me feel welcome and gave me a great discount.
23 de setembro de 2025
Avaliação não solicitada
Fantastic walking shoes at unbeatable…
Fantastic walking shoes at unbeatable reduced price.
20 de setembro de 2025
Avaliação não solicitada
Utter rubbish 100litre wheeled soft case…
I’ve had the 100litre wheeled soft case for a couple of years. Love it
Until one of the wheels fell apart a few weeks ago (bit like the tyre falling off your car!) and the other has a split through it. I phoned them (as it happens the main place is about 15 mile away) and also emailed them saying if they can replace the wheels I’ll sort it and fit them myself. Finally got a message saying basically there’s nothing they can do.
I’m gutted as I live the bag up until this and sadly won’t be buying anything else from this company!!
27 de agosto de 2025
Avaliação não solicitada
I bought a trench coat and got many…
I bought a trench coat and got many complements on it today.very happy with my experience.excellent quality
5 de setembro de 2025
Avaliação não solicitada
Helpful and friendly service
Helpful and friendly service - quick turn around in fixing my coat! Would highly recommend.
12 de setembro de 2025
Avaliação não solicitada
Superb Service!
Great choice, prices were very reasonable but, above all the service was Excellent
Did not get the girls name who served me but, was super professional. A credit to herself & your business. Kildare village store.
10 de setembro de 2025
Avaliação não solicitada
Excellent Services and Guidance
Excellent Services and Guidance
7 de setembro de 2025
Avaliação não solicitada
The staff went above and beyond to help…
The staff went above and beyond to help me nothing was an issue very pleasant and professional and vicky of course .from the nice man😜😜😜
6 de setembro de 2025
Avaliação não solicitada
Barnby Mens Coat
Purchased Barnby Coat.
Although it it is only water proof I thought it would give better protection in a shower of rain ☔
15 mins and water penetrated through all layers, through
to my clothing.
Not as warm as I was expecting.
1 de setembro de 2025
Avaliação não solicitada
Resposta da TOG24
Hello,
Thank you for taking the time to leave a review, and we're sorry to hear that you're disappointed with your Barnby Coat.
We’d like to clarify that the Barnby Coat is not fully waterproof, but instead treated with a Durable Water Repellent (DWR) coating. This means it’s designed to offer protection in light showers, but it's not suitable for sustained or heavy rainfall. Due to the baffle construction and stitched seams, water can penetrate through the stitching over time, which is unfortunately what you experienced.
When you contacted our Faulty Goods team, they confirmed the coat is performing as expected for its intended use — as a shower-resistant, insulated layer rather than a fully waterproof garment.
We're sorry the coat didn’t meet your expectations in terms of warmth or weather protection. If you're looking for a fully waterproof alternative in the future, our team would be happy to help you find a style better suited to your needs.
Thank you again for your comments.
TOG24
Lovely
I've ordered twice now and the service has been great. Got the dress and shirt quickly, and had so many compliments.
1 de julho de 2025
Avaliação não solicitada
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