Bogus business, they don't even answer phone calls, it's voicemail or email because their employees work remotely. Very few employees are pretending to be a large corporation. When I have spoken to so... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Bogus business, they don't even answer phone calls, it's voicemail or email because their employees work remotely. Very few employees are pretending to be a large corporation. When I have spoken to so... Ver mais
A empresa respondeu
Tokeet have been fantastic in helping us manage and grow our business. We have been with them for over a year now and they are always super quick to respond to issues and have always helped us solve e... Ver mais
I have been using Tokeet Channel Manager for over a year, including 2 of their additional services. Very impressed over-all. Their channel Manager is very good, prevents double bookings & links all... Ver mais
Love Tokeet AI future. It is always available and more often than not the bot provides perfect answers I am looking for. In cases where bot does not have an answer or get confused I've had human speci... Ver mais
Tokeet allows you to easily manage your vacation rentals and manage all your reservations with our all-in-one solution. Tokeet has a channel manager and website builder, handles contract signature, invoicing and payments, automation, staff scheduling, ...
Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ahsaan was very helpful in my requests, and the onboarding call was extremely useful, much better than my previous PMS experiences.
Phoebe from the live chat was amazing and quick to come back with helpful no nonsense support - i have given 5 stars for useful helpful human interaction that was quick - Thank you
the actual software and user experience is 5stars. I just struggled to due to connection issue with my air bnb, the help team were just taking me around in circles. every shift change it was back to square one and them not listening to my issue. they kept thinking it was the opposite issue to what it actually was.
I'm three days in and looking for alternatives.
After their response I've lowered it to 1star! how can any company say that their staff did an excellent job. Yes there were certain staff who endeavoured to do their best, but as soon as the shift changed I was back to square one. This is the key problem I had with this company.

Resposta da Tokeet
The program itself is fairly ergonomic however there is sometimes a bit much and to someone who doesn't understand the terms it can be a bit confusing. Thankfully, the customer service is very efficient and not only do they have a live chat, they can live call and show you on screen in real time how to use the program, whilst sorting any issues. Very helpful.

Resposta da Tokeet
Mr.Fakhar help me explain my complicatated issue by google meet phone call to share how to pull the report which i used the wrong function. He really kind to help me. Thank you.
really helpful and glad to chat with this team
They we're really helpful and always available. really commend this guys. Specially Ahsaan, Fakhar and Phobe.
Fantastic software and very intuitive to use. Easy setup with lots of additional features. I was helped today by Ahsaan to resolve an issue with listings and the customer support was always swift and excellent.

Resposta da Tokeet
Absolutely amazing service. The price is great and reliable people! Love it!
It's amazing channel manager! It's very helpful and the operators are also very helpful and fast response. The only downside tho, it's very hard to refresh. It's like always stuck at the end of refresh bar. But I'd still give 5 stars.

Resposta da Tokeet
Excellent customer service from Fakhar quickly solves any issue. We are with Tokeet for 4 years and are very satisfied. Very friendly system.
Excellent Customer Support Services. Swift, Courteous and Utmost Professionalism!
What we like the most about Tokeet is its simplicity. No it doesn't have the slickest design interface, but it was neat and simple. Sometimes Less is More! Additional Features such as Guest Management (similar to Duve) would be a good add-on too. But we are happy with current features and will continue to use Tokeet with our Serviced Accommodation Business.
Cloud9SA | StayS Serviced Accommodation Ltd, Woking, U.K.

Resposta da Tokeet
Very helpful and gave us amazing service at 7am !

Resposta da Tokeet
Excellent customer service from Fakhar, prompt and friendly. Thank you!
ahsaan was so helpful and sorted the problem out in a matter of minutes , i would definitely recommend to a friend or business as its so easy to use and help is always on hand
Ahsaan from Tokeet Support is really helpful, quick to response and provided quick resolution to our issues. Thank you so much for your help, Ahsaan!
Great channel manager with a lot of helpfull addons and great supportive staff
Channel manager is great, but what's even more important is their support. It's fast and professional, and whenever you have issues, it's resolved in no time.
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