Tokeet Avaliações 

296
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bogus business, they don't even answer phone calls, it's voicemail or email because their employees work remotely. Very few employees are pretending to be a large corporation. When I have spoken to so... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Tokeet have been fantastic in helping us manage and grow our business. We have been with them for over a year now and they are always super quick to respond to issues and have always helped us solve e... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been using Tokeet Channel Manager for over a year, including 2 of their additional services. Very impressed over-all. Their channel Manager is very good, prevents double bookings & links all... Ver mais

Avaliado com 5 de um total de 5 estrelas

Love Tokeet AI future. It is always available and more often than not the bot provides perfect answers I am looking for. In cases where bot does not have an answer or get confused I've had human speci... Ver mais

Detalhes da empresa

  1. Empresa de Software
  2. também em
  3. Aluguel para férias

Escrito pela empresa

Tokeet allows you to easily manage your vacation rentals and manage all your reservations with our all-in-one solution. Tokeet has a channel manager and website builder, handles contract signature, invoicing and payments, automation, staff scheduling, ...


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

296 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(296)

32 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

the actual software and user experience is good

the actual software and user experience is 5stars. I just struggled to due to connection issue with my air bnb, the help team were just taking me around in circles. every shift change it was back to square one and them not listening to my issue. they kept thinking it was the opposite issue to what it actually was.
I'm three days in and looking for alternatives.

After their response I've lowered it to 1star! how can any company say that their staff did an excellent job. Yes there were certain staff who endeavoured to do their best, but as soon as the shift changed I was back to square one. This is the key problem I had with this company.

12 de junho de 2022
Avaliação não solicitada
logotipo da Tokeet

Resposta da Tokeet

Miah, I just reviewed the ticket around this date and it looked to me like Milka did an excellent job understanding your problem and replying to you more than a dozen times to provide screenshot, help docs, and videos to help you understand the issues with your account.

I hope your experience with your new provider is going well.

---- update after user changed her review ----

Miah revised her review dropping it to one star from three because she wanted to leave the impression that she never got high quality service from us when in fact some of it was excellent and her problem was resolved. I consider the drop to one star a bit of "Yelper's Revenge."

Avaliado com 5 de um total de 5 estrelas

The program itself is fairly ergonomic…

The program itself is fairly ergonomic however there is sometimes a bit much and to someone who doesn't understand the terms it can be a bit confusing. Thankfully, the customer service is very efficient and not only do they have a live chat, they can live call and show you on screen in real time how to use the program, whilst sorting any issues. Very helpful.

2 de junho de 2022
Avaliação não solicitada
logotipo da Tokeet

Resposta da Tokeet

Danny, like many industries, the terminology can be be daunting when it's new. But I'll bet just two months later you are feeling more comfortable with it! Please also try our Help documentation and watch our videos on YouTube if you like learning via those methods. It's fine to reach out to Support any time you like as well.

Avaliado com 5 de um total de 5 estrelas

Fantastic software and very intuitive…

Fantastic software and very intuitive to use. Easy setup with lots of additional features. I was helped today by Ahsaan to resolve an issue with listings and the customer support was always swift and excellent.

18 de abril de 2022
Avaliação não solicitada
logotipo da Tokeet

Resposta da Tokeet

Sakina, thanks for writing about our software as well as our support.

Avaliado com 5 de um total de 5 estrelas

It's amazing channel manager

It's amazing channel manager! It's very helpful and the operators are also very helpful and fast response. The only downside tho, it's very hard to refresh. It's like always stuck at the end of refresh bar. But I'd still give 5 stars.

31 de março de 2022
Avaliação não solicitada
logotipo da Tokeet

Resposta da Tokeet

You folks at Bukit certainly test our speed at high rental counts, as you have well over 1000 rentals! We know the scroll speed is kind of slow when we have to go through that many, but we are working at improving that.

Thanks for staying with Tokeet since the early days!

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Support Services

Excellent Customer Support Services. Swift, Courteous and Utmost Professionalism!

What we like the most about Tokeet is its simplicity. No it doesn't have the slickest design interface, but it was neat and simple. Sometimes Less is More! Additional Features such as Guest Management (similar to Duve) would be a good add-on too. But we are happy with current features and will continue to use Tokeet with our Serviced Accommodation Business.

Cloud9SA | StayS Serviced Accommodation Ltd, Woking, U.K.

16 de março de 2022
Avaliação não solicitada
logotipo da Tokeet

Resposta da Tokeet

We're on the same page as you, Pouvanart. Guest Management is a logical extension that we are seriously considering.

Avaliado com 5 de um total de 5 estrelas

Perfect channel manager

Channel manager is great, but what's even more important is their support. It's fast and professional, and whenever you have issues, it's resolved in no time.

24 de fevereiro de 2022
Avaliação não solicitada

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