Tomm Jewellery Avaliações 

654
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bought a personalised bracelet for our mums 80th birthday and Lucy couldn't have been more helpful and kind, its obvious that Lucy cares deeply about your shopping experience and wants you to love eac... Ver mais

Avaliado com 5 de um total de 5 estrelas

I paid for express shipping and still waiting. When tracking the order, it says that the order will be delivered in FOUR business days... I am trying to understand what express delivery is? UPD: I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From seeing their advertisement /Stacey Solomon’s wedding.. to visiting their website right through to placing my 1st order and receiving..TOMM JEWELLERY has been nothing but amazing. The packaging is... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything from the purchase to the arrival to the actual wear - perfect. I’ve now worn my bracelet for 6 months straight travelling and I’ve never taken it off. Through showers, sea swims, trekking... Ver mais

Detalhes da empresa

  1. Designer de jóias

Escrito pela empresa

Embrace your true identity whilst wearing Tomm Jewellery. Affordable sterling silver jewellery handmade by us in West Sussex, UK. As a brand we strive to create a community of women who love themselves for who they are. When wearing our jewellery feel brave and beautiful. Highlight your Individuality with Tomm Jewellery ✨


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

654 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(654)

29 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

My go to for gifts

My go to for gifts

Can never go wrong with a piece of jewellery from Tomm. Especially for when you’re struggling with what to get someone I always turn to them and know I won’t be disappointed. To me this brand is the complete package but it’s the quality and personality that shines through the most.

Not only as a gifter but as a recipient I couldn’t recommend them more. I’ve always admired and wanted to be one of these people who always look good with jewellery and know how to style it but never could. I felt so uncomfortable and alien. Tomm jewellery makes me feel pretty and confident- can’t thank you enough for this 🫶

4 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mums 80th birthday gift

Bought a personalised bracelet for our mums 80th birthday and Lucy couldn't have been more helpful and kind, its obvious that Lucy cares deeply about your shopping experience and wants you to love each piece. Thank you Lucy, I will happily recommend your business to anyone.

1 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I paid for express shipping and still…

I paid for express shipping and still waiting. When tracking the order, it says that the order will be delivered in FOUR business days... I am trying to understand what express delivery is?

UPD: I would like to thank the TOMM Jewellery customer support team, who got in touch with me promptly and dispatched my order the very same day, which safely arrived on time. 5 stars, now that's what I call proper customer service! Special thanks to Louise for all her help.

7 de julho de 2026
Avaliação não solicitada
logotipo da Tomm Jewellery

Resposta da Tomm Jewellery

Hi Alexander,

Thank you for taking the time to leave your feedback, and I’m very sorry you’re disappointed.

We completely understand your concern, especially as this is a gift needed for this Sunday.

As explained in our email, the express service selected is Royal Mail Tracked 24, which refers to the shipping method once your handmade order has been dispatched. Your bracelet was handmade yesterday, shipped today and is expected to arrive tomorrow (Friday).

We’re a small handmade jewellery business, so each piece is made to order before being sent, and our website does outline both our production and shipping timeframes. However, we’re genuinely sorry if this wasn’t as clear as it could have been or didn’t meet your expectations.

We really hope your bracelet arrives in time and that you love it when it does. If there’s anything further we can do to help, please don’t hesitate to get in touch.

Best wishes,
Louise
TOMM Jewellery

Avaliado com 5 de um total de 5 estrelas

Perfect

Pretty earrings and they arrived really quickly. Some lovely personal touches within the delivery. There are some lovely items on their website and will definitely keep this company on my radar and use again.

17 de abril de 2026
Avaliação não solicitada
logotipo da Tomm Jewellery

Resposta da Tomm Jewellery

Thank you so much, Johanna. I’m so glad you loved them. Take care! Lucy.

Avaliado com 5 de um total de 5 estrelas

I love Tomm jewellery!

I have ordered a number of different items from Tomm and the jewellery is always incredible quality for reasonable prices. I have also told my friends and family about them too. A great brand with great customer service. I have items that I wear daily and others that I keep for ‘best’. I would HIGHLY recommend!

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have placed numerous orders with Tomm…

I have placed numerous orders with Tomm for myself and gifts. Ranging from bracelets, anklets, necklaces, rings and earrings and even the jewellery making sets for my nieces. Every piece has been stunning and beautifully packaged with a personal note - I had a personalised bracelet for my wedding as well - I’m addicted to the range x

11 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy to wear every day jewellery

So I’ve bought a few items from TOMM Jewellery, an ankle bracelet, 2 gold plated bracelets and a gold plated ring. All of them I wear every single day and just take them off to shower, I’ve had them for years now and I would honesty go out and replace them tomorrow if I ever lost them as I love how dainty and easy to wear they are. I’ve also used the re-stringing service that they offer on the ankle bracelet due to extreme weight loss and that was such as easy process. Definitely worth a buy.

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

10/10. 5*

A family, female ran business where quality, individuality and creativity can be seen in every piece. My heart huggies are staples and my daughter loved the crafting of her own bespoke pieces with her own jewellery making set. 10/10. 5*

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tomm jewellery is always well made

Tomm jewellery is always well made, arrives promptly with a special note from Lucy, such a nice touch. She's currently making a bespoke piece for me, can't wait to see it!

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Long lasting, high quality jewellery

My pieces from tomm jewellery have lasted me YEARS! I have purchased from here for myself and as presents for others, they are truly all hand made with such care and attention. If you want to support small, please support TOMM!

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Order a few times from the Tomm…

Order a few times from the Tomm Jewellery and always been struck by the personal touch and great customer service. Once I received an incorrect order and it was rectified so quickly and efficiently. I would definitely purchase from this company again.

15 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely love my pieces from Tomm…

Absolutely love my pieces from Tomm jewellery! My bracelets I wear all the time and are going strong nearly 3 years down the line :) never been disappointed with my purchases would recommend to anyone wanting high quality beautiful jewellery xx

15 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAMMERS!

SCAMMERS!! they refused to give me 100% my money back when I discovered their jewelry is fake silver plate that changes color. However they advertise it is stainless steel. The said they will charge 30% service fee not a full refund I was smart and purchased through PayPal . They tried to get me to cancel the PayPal claim with u assures 100% refund on the purchase however if you cancel the claim PayPal cannot reopen it again. and these scammers can then keep all of your money these guys are all over Facebook advertising. BEWARE

8 de abril de 2026
Avaliação não solicitada
logotipo da Tomm Jewellery

Resposta da Tomm Jewellery

Hi Maggie, I don’t believe you you’ve left the review for the right company. We have had no communication with yourself or ever received an order with you. Please can you remove this review and suggest leaving the review for correct company. We are Tomm Jewellery, a UK small business, and you can reach us at Info@tommjewellery.com. Lucy, founder of Tomm Jewellery

Avaliado com 5 de um total de 5 estrelas

Stunning Bridal Jewellery

Such lovely jewellery, beautifully packaged and the personal note from Lucy was lovely, can’t wait to wear my jewellery on my wedding day. Thank you

14 de abril de 2026
Avaliação não solicitada
logotipo da Tomm Jewellery

Resposta da Tomm Jewellery

Thank you for your wonderful review and placing your order with us Jemma. I hope you have the most magical wedding day. Lucy

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