I did not receive my order after more than one month and no one reply to my emails and inquiries through contact form online. Utterly disappointed. Felt like I have been scammed.
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Veja o que dizem as avaliações
Ordered two items. Products shipped quickly to the US. However, one of the bottles were opened and pills were all over inside of box. Emailed Toms Nutrition (TN) to notify of issue and requested rep... Ver mais
A empresa respondeu
I love Omega 3 Herring Caviar from Oliver Nutrition. It trully transformed my hair which is way thicker now. I've been using this product for over 2 years now and my hair was never more beautiful. It... Ver mais
A empresa respondeu
I’m a professional golfer who used really struggle with on course fatigue and dips in focus and energy levels during my rounds. I switched over to Tom Oliver vitamins and supplements and straight a... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Providing the highest quality in premium nutritional supplements such as Omega 3, Vitamins including Vitamin D, Diet Protein Natural supplements, Vegan bars and more.
Informações de contato
148 Watling Street, NN12 6DB, Towester, Reino Unido
- sales@tomolivernutrition.com
- tomolivernutrition.com
3,2
Bom
481 avaliações
Respondeu a 23% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
GOAT 🐐 of sports nutrition
I have been using sports nutrition supplement for over 25 years now and would not consider using anything else but TO nutrition.
Great product, great customer service
Hands down the GOAT 🐐……
3 de dezembro de 2024
Avaliação não solicitada
Love these TON products
Love these TON products, they always taste great and delivery always top drawer, couldn’t recommend higher!
3 de dezembro de 2024
Avaliação não solicitada
bought this product for the last 4…
bought this product for the last 4 years and swear by it. Super natural and high quality products. Huge thank you and highly recommend to anybody.
27 de novembro de 2024
Avaliação não solicitada
As always Tom Oliver’s nutrition helps you in helping you do your daily tasks …
As always Tom Oliver’s nutrition products have helped me with my exercise and daily routine. From the proteins shakes to the capsules that help my body stay supple and focused in workouts to my general life skills
3 de dezembro de 2024
Avaliação não solicitada
I’ve been a fan of TO supplements for a…
I’ve been a fan of TO supplements for a number of years, regularly taking omega and multi: I find my concentration, focus and general mood is much improved. I recently purchased their CO Q10, after reading the company articles and my own online research, for my generally well Dad who is 94 yrs young. He tells me he has more energy and less brain fog-will be ordering more for him and will bolt on a bottle onto my supplement subscription!
29 de novembro de 2024
Avaliação não solicitada
Great Product and Customer Service.
Great Product and Customer Service.
Tom and his team really went over and beyond for me. I highly recommend them!
1 de dezembro de 2024
Avaliação não solicitada
I have been using Tom Oliver Nutrition…
I have been using Tom Oliver Nutrition supplements around 2 years now and I am very grateful for finding good quality supplements that improve my wellbeing .
I highly recommend Tom Oliver Nutrition 👍
22 de novembro de 2024
Avaliação não solicitada
They seem to have it right!
Great selection of vitamins and supplements. I have tried many over the years and Tom Oliver vitamins and supplements really help with my fatigue and overall well being.
Postage and packaging is good and quick too. Thanks guys.
21 de novembro de 2024
Avaliação não solicitada
Game changer for My Health – Tom Oliver Nutrition!
I can't express how thrilled I am to have discovered Tom Oliver Nutrition! As someone who has always been focused on health and wellness, I have tried countless products over the years, but nothing has compared to the quality and effectiveness of Tom Oliver's offerings.
From the moment I started using their Products, I noticed a significant difference in my energy levels and overall well-being. The formulations are clearly designed with care and expertise, using high-quality ingredients that I can trust. Each product feels like it has been crafted with my health in mind, and I appreciate the transparency regarding sourcing and nutritional information.
The customer service is also top-notch. I had a few questions about the products when I first started, and the team was incredibly responsive and knowledgeable, helping me choose the right options for my needs. It’s clear that they genuinely care about their customers' health journeys.
Since incorporating Tom Oliver Nutrition into my daily routine, I feel more energized, focused, and overall healthier. It’s a relief to have finally found a brand that aligns with my values and health goals. I wholeheartedly recommend Tom Oliver Nutrition to anyone looking to elevate their wellness game. Thank you, Tom Oliver, for creating such amazing products – I’m a fan for life!
16 de junho de 2024
Avaliação não solicitada
I have not received my ORDER #TON8330
I have not received my ORDER #TON8330
Since already more than 3 weeks and the support team does not answer any email.
28 de outubro de 2024
Resposta da Tom Oliver Nutrition
Dear Pablo, we are very sorry to hear about your order not arriving, upion checking we can see the order was returned to us. We have reached out to DHL for a reason for this, however usually it is due to an undeliverable address. in regards to the support team we pride ourselves on having and under 24 hours response time to all enquiries. upon checking we cannot see any email from the email attached to your order. please reach out to us directly at sales@tomolivernutrition.com and we will happily follow up on this issue.
Kind regards
Tom oliver Nutrition
Never arrived
Never arrived since the 3rd of September.
24th refunded but never apologized after chasing for a long time.
3 de setembro de 2024
Resposta da Tom Oliver Nutrition
Dear Irene, Thank you for your feedback and we apologise for how you feel. We must however point out that your order was purchased using standard shipping to a non EU address. this shipping option does state that it comes with limited tracking and can take on average 10-12 working days as explained to you via email we do offer a premium shipping option via tracked and sign services that allows for 3-4 working days. Further more and as discussed with you via email you had informed us you were moving home and no longer a resident at this address. Your parcel did arrive at the address given and was sent back to us as unclaimed. We did receive and email from you requesting a refund which we immediately actioned and a confirmation email was sent out to on the same day acknowledging and confirming your refund.
We do again apologise for any inconvenience form our side caused.
Kind regards
Tom Oliver Nutrition
Bad customers service
Bad customers service, I ordered 6 bottles, on August 16 , so far I only received 2 bottles , and I emailed four time , never comeback anything information from customer service
18 de agosto de 2024
Resposta da Tom Oliver Nutrition
Dear, Shuying.
Thank you for your feedback, and we do apologise for this inconvenience. We do however have to flag that we have received only one communication from you which was sent on the 6th September and replied to one the same day stating that we would immediately ship the missing goods. Please note these have been sent this morning via FedEx.
We again apologise for this and would ask for you to reach out directly to us via our sales email with the missing communications you have mentioned.
We pride ourselves on both our customer service and product quality and always aim to reply and solve any customer enquiries within 24 hours.
Kind regards
Tom Oliver Nutrition
Update- Poor communication
Ordered two items. Products shipped quickly to the US. However, one of the bottles were opened and pills were all over inside of box. Emailed Toms Nutrition (TN) to notify of issue and requested replacement. Also offered to send opened product back. TN never responded.
Update: After submitting the review, Toms sent a replacement that arrived in good condition. I'll chalk it up to original email slipping thru the cracks. Added two more stars.
11 de julho de 2024
Resposta da Tom Oliver Nutrition
Dear Jeffrey,
Firstly we do apologise for this and unfortunately we have no communication from you regarding this incident, if we did we would of course action immediately. May ask you to forward your communication to sales@tomolivernutrition.com so that we can investigate as to why this happened. In the mean time i new order has been sent out to you for the damaged goods.
Kind regards
Tom Oliver Nutrition
Excellent products as usual
Excellent products as usual , and great delivery services
28 de junho de 2024
Very long delivery period 🤷♀️
18 de junho de 2024
Resposta da Tom Oliver Nutrition
Dear Helen,
Firstly thank you for your feedback and we apologise for the extended period of delivery to your country of origin. While we always work hard to ensure prompt delivery we are of course restricted to the promptness of both our local shipper and the shipper at your destination country.
We do offer premium services for delivery at check out which can speed up delivery and ensure a more accurate delivery time.
Kind regards
Tom Oliver Nutrition
Great service and no fuss refunds
10 de junho de 2024
Effective
It’s been only two weeks since I started taking the CQ10 supplement and have felt tremendous relief from my pain. I highly recommend it if one is taking statins.
29 de abril de 2024
Resposta da Tom Oliver Nutrition
Hi Aisha,
Thank you so much for your comments and we are so happy you are already seeing results with our CoQ10.
Kind regards
Tom Oliver Nutrition.
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