I did not receive my order after more than one month and no one reply to my emails and inquiries through contact form online. Utterly disappointed. Felt like I have been scammed.
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Veja o que dizem as avaliações
Ordered two items. Products shipped quickly to the US. However, one of the bottles were opened and pills were all over inside of box. Emailed Toms Nutrition (TN) to notify of issue and requested rep... Ver mais
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I love Omega 3 Herring Caviar from Oliver Nutrition. It trully transformed my hair which is way thicker now. I've been using this product for over 2 years now and my hair was never more beautiful. It... Ver mais
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I’m a professional golfer who used really struggle with on course fatigue and dips in focus and energy levels during my rounds. I switched over to Tom Oliver vitamins and supplements and straight a... Ver mais
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Detalhes da empresa
Informação fornecida por fontes externas variadas
Providing the highest quality in premium nutritional supplements such as Omega 3, Vitamins including Vitamin D, Diet Protein Natural supplements, Vegan bars and more.
Informações de contato
148 Watling Street, NN12 6DB, Towester, Reino Unido
- sales@tomolivernutrition.com
- tomolivernutrition.com
3,2
Bom
481 avaliações
Respondeu a 23% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tom Oliver Product
Recently I ordered some supplements from Tom Oliver & I was amazed by their efficient delivery & packing. Thanks for that!
20 de março de 2023
Resposta da Tom Oliver Nutrition
Hi David, Thank you for your feedback, however after investigating your order, i am afraid you did not order any vitamin d, but a multipack of Women's Multi vitamins. This order was sent out on the 17th February 2023, along with tracking details to your assigned email.
Kind regards
Tom Oliver Nutrition
Excellent fast service and products.
1 de março de 2023
Delivery prompt and professional
Delivery prompt and professional. Quality of the product amazing
15 de fevereiro de 2023
Prices are always reasonable and this…
Prices are always reasonable and this time there was a 50% off offer easy to order and quick delivery
30 de janeiro de 2023
Sir I didn’t receive my order yet
Sir I didn’t receive my order yet, my order from 11th January 2023
10 de janeiro de 2023
Resposta da Tom Oliver Nutrition
Dear Sir,
Thank you for your feedback. We did reach out to you via email as soon as you voiced your issue dated 1/02/2023 and after less than 24 hours as we needed time to investigate the issue with the shipper, we replied informing you of the action needed in order to conclude delivery. We do again apologise for the delay and always recommend customers track their package, especially international packages via the tracking provided. This will in most cases prevent any delay should any action be needed.
Kind regards
Tom Oliver Nutrition
orders take more than a month to…
orders take more than a month to arrive. last order the omega capsules were all bursted
21 de setembro de 2022
Resposta da Tom Oliver Nutrition
Hi Rita,
we are so sorry to hear about this and we have already sent a request with DHL to explain what happened with this order. in regards to the burst capsules could you please send us an email with an image of the capsules and we can of course help to have this fixed immediately.
Kind regards
Tom Oliver Nutrition
Very slow delivery
Very slow delivery, it seemed to be stuck in Germany for a long time
18 de janeiro de 2023
Resposta da Tom Oliver Nutrition
Dear Michael,
Firstly we would like to thank you for ordering with Tom Oliver Nutrition.
We would like to apologise for the delay in your delivery. During this period in time I hope you can appreciate that there we several closure days due to the festive season and also at the time of ordering all shipping companies were experiencing up to a 14 day delay on normal delivery time due to increase in demand, caused by the Royal Mail strike actions.
While we always try our best to ensure an efficient and smooth end to end service we did incur several delays on customer orders during this time.
We again do apologise and would like to confirm all normal activities seem to be back to standard in most shipping channels.
Kind regards
Tom Oliver Nutrition
Very quick with delivery 👍🏻
21 de dezembro de 2022
Excellent products & good prices
Excellent products at good prices and a pleasure to deal with,many thanks.
5 de dezembro de 2022
prompt service
yes answered very quickly to my quiere and the product was as described and a good price.
Satisfied customer
7 de dezembro de 2022
Great Supplement
The supplements are good quality stored in glass bottles. The ingredients are safe and top quality.
2 de dezembro de 2022
Good communication and delivery times.
1 de dezembro de 2022
Service
Ordered item on 17th November, still not to hand on 1st December! When I contacted company a refund was given without even asking for that! I was only complaining and looking for status update! That’s the reason I have given 2. I won’t write them off yet, everyone deserves a second chance!
1 de dezembro de 2022
Resposta da Tom Oliver Nutrition
Hi Janice, thank you for your feedback. As explained in our email discussion we have been experiencing some issues with delayed shipping due to the recent strike actions which ended this morning. While we have tried our best not to have these actions effect our service promises we have unfortunately had a few isolated delays. Due to this severely effecting your delivery time we decided to refund your order as a gesture of goodwill. We do hope your enjoy our products and give us a chance to redeem our service promise on your next order.
Kind regards
Tom Oliver Nutrition
Excellent customer Service
I ordered two items but receive two of one of the items only. I wrote to them, and they kindly sent the other item and asked me even to keep the one I had not ordered. They were very understanding and helpful.
18 de novembro de 2022
Resposta da Tom Oliver Nutrition
Dear Hayden,
Firstly my deepest apologies for the delay in your order. At Tom Oliver Nutrition we pride ourselves on our service and boast a average domestic delivery time of 48 hours under normal service. this being said we have had some major disruptions caused by strike actions and protests that have severely effected both delivery to customers and fulfilment delivery being able to reach our warehouses on time. these actions have effected some services recently however we can confirm we have cleared any delays pending and are back to a normal service.
We again apologise for the disruption and hope you will entrust us in future purchases to deliver the service levels we are renowned for.
Kind regards
Tom Oliver Nutrition
Your logistic is very nice
Your logistic is very nice. And I feel better after your vitamins.
20 de outubro de 2022
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