UPDATE: Check your spam! The company did respond and it just went to my Spam folder (if there is a way to fix this they should look into it which I never check...ever. The problem was resolved and... Ver mais
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Veja o que dizem as avaliações
Great backpack for one bag traveling. I used for our trip to Orlando; on the way back, I packed it up completely (whole week of my clothes and the kids’), the weight distribution is good, very comfo... Ver mais
Loving my Urban Commute bag, which I purchased locally through the official Tomtoc PH thru Shopee. Love the design of the bag, and its minimalist theme, plus the many pockets alloted. It has a spaciou... Ver mais
A empresa respondeu
My new MacBookAir fits perfectly into this new carrier/sleeve. The corners are much better than my old carrier/sleeve, and I especially like the shoulder strap. I bring my Mac with me everywhere and... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
tomtoc is an innovative, tech-savvy, and fashionable design-driven brand dedicated to protecting your digital gear. We are committed to building products with the customer in mind, under the umbrella of high quality, functionality, protectiveness and custom made for the perfect fit. You can protect the tech you rely on and enhance a happy digital life on the go with tomtoc. Founded in 2016, tomtoc is committed to providing digital gear owners (DGOs) with best-in-class, innovative travel and storage solutions. tomtoc has received accolades and awards of NBC, Wirecutter, iMore and more for its dedication to quality, design, and customer satisfaction, further solidifying its position as a leader in the industry.
Informações de contato
5595 Daniels Street, Unit A, Chino, CA 91710 USA, 91710, Chino, Estados Unidos
- +1 800 977 4929
- support@tomtoc.com
- tomtoc.com
Product arrived promptly
Product arrived promptly, purchasing was easy and satisfied all around
Shipping was very quick
Shipping was very quick. Item was packaged well and has a nice presentation.
Customization is awesome
Customization is awesome! I really hope you move that to other items like tech bags, packs and other protectors. I would get them all to match!!
I bought this for my new ipad
I bought this for my new ipad. It holds the ipad, the charger, the pencil, and the mouse. I love it.
LONG Return Wait
I ordered a bag that looks and shipped fine, but I decided when I opened the box that it wasn't exactly what I wanted. I immediately issued a return request but haven't heard back for 14+ days.
product is great so far other than chest strap and 1 color
product is great so far, only issue is only having one colour choice and the chest strap is too high. Otherwise the purchase experience and bag has been solid.
My item has been sitting in a warehouse…
My item has been sitting in a warehouse for a week! It made it half way to it's final destination. Still no shipping date.
Awesome product and service
The MacBook Pro Sleeve is as good, if not better, than represented. My daughter loves it. There was a small hiccup with the original order, but on their own initiative Tomtoc very quickly shipped another Sleeve. Awesome product and customer service. Highly recommend.
I ordered the item expecting they would…
I ordered the item expecting they would be consistent with their delivery date, unfortunately this was not the case and it didn’t arrive on time and I never got the package.
Ordered wrong sleeve which necessitated…
Ordered wrong sleeve which necessitated return. Return process is made a painful experience with delays and slow response time. Uncomfortable with ever ordering direct due to this initial experience.
I tried to contact you either by email…
I tried to contact you either by email or call but there is no one response me back. Did you know I bought my stuff but I haven't received it for almost 5 months
Didn’t not receive the package and I…
Didn’t not receive the package and I send them an email They told me to look around rest, neighbors I did, and I sent them an email again stating that I had checked around and they never replied back again
Shipped out promptly
Product design and quality.
I saw this bag reviewed on Maurice…
I saw this bag reviewed on Maurice Moves and decide to take a further look. I was a little hesitant until I saw that the bag comes in colors other than black. I ordered the two-tone model with a white upper and navy upper. I just come back from an international trip and the bag was great. It fit my passports and wallet safely in the backside compartment. In the middle compartment, I was able to easily store a notebook, pens and a sunglasses. In a pinch I could fit a small water bottle in there too. I used the front compartment for miscellaneous items such as hand sanitizer, Airpods, lip balm, etc. The fit\comfort\adjustability was very good as well. The bag held up very well and when I got a spot of ink on the white vinyl I was able to remove it with a little hand sanitizer. Its a nine out of 10. I would have liked a little bit more room for a water bottle but I did not want a bigger bag. As a plus my teenage daughter thought it looked pretty cool.
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