Tomy Avaliações 6

Tomy is a Horrid company. Got an Enterprise refit that can light the room with its light leaks. I informed TOMY and 2 weeks later ....Nothing. This company is not good. 700 £ for a piece of crap. Asked them if I could putty fill the light leaks and no answer back. Thats 2 weeks ago. I will never never buy another product from this Con Company. Garbage. utter garbage. What I should do is throw it out he upper floor window and video its crashing on the ground. then send the video to TOMY. Utter Crap

Tomy has restored my faith, they have emailed me saying they can replace the box after checking the contents are still intact. After sending so many emails with no response.
So I am now more relaxed

Bought 5 Cinnamoroll mystery figures. Got 4 duplicates. You greedy "regards" have no idea what it feels like! ,l,, <--- Flipping you off!

My son recently lost a game connector for the Screwballscramble game. I sent an email asking if the sold the piece and the sent a replacement sent free of charge!

Other companies out there would do well to follow this fantastic ethos. Great customer service. Will be buying the next in the Screwball series if they make one.

Thanks guys!

Tomy UK provided excellent customer service when I enquired about replacing a broken piece from their Screwballscramble game. Rapid response to email and replacement sent free of charge arrived 3 days later. Makes a welcome change, thank you